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Rated 4.3 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by Excellent Service, good amenities. The hotel service is just great. They receptionist at the front desk are fabulous. Great experience. Definitely will recommend the hotel to my friends. September 4, 2013
Rated 4.0 out of 5.0 by GOOD HOTEL Everything is good except one. When I check out, I chose local currency to pay, but the hotel asked me to pay with DCC (I payed 10 UCD more). September 3, 2013
Rated 5.0 out of 5.0 by Another great stay Just one night this time en route back to Shanghai. Always nice to see familiar, smiling faces on Executive Floor, and I highly recommend travellers should try it. All staff are helpful, spacious rooms, really comfortable beds, and good breakfasts. Close to the tourist sites of Beijing, handy for downtown business meetings and a very competitive price for a capital city hotel. That's why it's my ideal choice and look forward to the next time. And many thanks to the Director of Sales (sadly I can't mention names here) for arranging everything whilst I was in transit. It's a huge help for me. August 29, 2013
Rated 4.0 out of 5.0 by 管理规范 假日全国的服务以及管理水平基本一致。不会因地域不同有太大的差异。总体的管理以及服务水平还是比较高的。 August 21, 2013
Rated 5.0 out of 5.0 贴心服务 很棒的酒店,服务非常贴心,来北京基本都会选择入住该店。酒店环境舒适,接待热情,各方面都令人满意!下次还会继续入住。 August 18, 2013
Rated 4.0 out of 5.0 by Best choice 整体入住感觉很好 对白金的待遇也不错 酒店位置也很好 服务也非常nice 每一位工作人员见到住客都会微笑说hi 唯一引起误会的是check out时 前台说这边即便是白金也是2pm check out 4pm要加收我50%费用 实际上 其他的ihg酒店 对于白金都可以delay check out 到4pm August 17, 2013
Rated 5.0 out of 5.0 by 周末六折,是北京的HI酒店里面的最佳选择! 周末六折,是北京的HI酒店里面的最佳选择!周末六折,是北京的HI酒店里面的最佳选择!周末六折,是北京的HI酒店里面的最佳选择! August 16, 2013
Rated 4.0 out of 5.0 by best choice at hi of beijing best choice at hi of beijing! strongly recommended! August 16, 2013
Rated 5.0 out of 5.0 great service of front desk very good service, clean room, good view.friendly staff August 11, 2013
Rated 5.0 out of 5.0 by 我在北京的家 已经三年了,华宇假日酒店一直是我来北京出差时的首选酒店。酒店便利的位置、整洁的环境,和服务人员贴心的服务,所有的一切良好体验让它成为了我名副其实的在北京的“家”! July 26, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn I've stayed Excellent Holiday Inn. Good location: which is only 2 bus stop or 1.2km to the metro station. Regonition to the Platium PCR member is perfect. June 23, 2013
Rated 3.0 out of 5.0 by Warm room Nice hotel, friendly reception with checkin. Automatically recognized and upgraded as I am Platinum member. The executive floor beverages and snacks were very disappointing as was the breakfast at executive floor. The internet in the room is not that good and the airconditioning you cannot control the fan, so cold air is seeping in your room very slow so it gives you a warm feeling, not comfortable to sleep. All in all just ok, but below Holiday Inn standards, 2 nights before I stayed in Holiday Inn Express Minzuyuan which was a much better experience. Michel June 6, 2013
Rated 5.0 out of 5.0 值得推荐的北京酒店选择 酒店有高标准的房间、睡床和枕头。服务4分,餐厅服务员对于国内宾客的服务意识有待提高。位置不错,但是高峰期间德胜门附近非常拥堵。总之是一个让人满意的住宿体验。 May 30, 2013
Rated 5.0 out of 5.0 by great service. great service. but lobby is a little bit small and ocupied by a bar May 22, 2013
Rated 5.0 out of 5.0 by Service is outstanding The staff solved my problems efficient. My priority points were not enough to stay in this hotel. They allowed me to use my daughter's points and made it real. I appreciate their services. The breakfast in this hotel is wonderful. Good quality food. May 16, 2013
Rated 5.0 out of 5.0 by Excellent experience with two little problems The staff here is very kind and always get ready to help us. The newspaper everyday is given on time never delayed. And this is the first hotel I received a 'thank you' letter from the cleaner after I gave the tips. However, the sink and the shower area are too small. Anyway, this is a recommended hotel. May 6, 2013
Rated 5.0 out of 5.0 by GOOD CHILL-OUT IF YOU ARE REALLY INTERESTED IN THE EXPLORING OF BEIJING'S UNIQUE HUTONGS OR THE FANTASTIC LAKEVIEWS LIKE HOUHAI AREA, THIS HOTEL IS A CONVENIENT CHOICE FOR YOU. I HAVE TO PRAISE THE WARMTH OF THE ROOM STAFF. THEY ARE REALLY CONSIDERATE AND THEY SHOWED QUICK RESPONSE TO MY TINY NEEDS DURING MY SHORT STAY. April 26, 2013
Rated 5.0 out of 5.0 by It's good for my trip Having stayed in this hotel for more than 2 months for business trip, the amenities, facilities and especially the services are very good. Highly recommended! April 14, 2013
Rated 3.0 out of 5.0 by 交通还算方便 内部设施很不错,只是员工服务的态度有待培训,缺少专业素质。 我的房间早上有很大的装修噪音干扰,是因为旁边的员工室要装修,经过多次打电话向前台投诉才停止噪音。 March 26, 2013
Rated 5.0 out of 5.0 by 感觉非常好 入住期间享受非常好的服务。但是提出一条建议,早餐的饮食可以适当更换,比如以一个时间作为循环周期。否则一直以相同的饮食,会让客人感觉厌倦。 March 14, 2013
Rated 4.0 out of 5.0 by Need to improve the room cleanliness pillow case smelly, never change after the previous customer check out the room. was request to change it and house keeping only could replace the bed sheet for me but not the pillow case, was told they do not have the clean pillow case. March 11, 2013
Rated 5.0 out of 5.0 by Good stay in china! This was my first time in china and the stay in the hotel was comfortable. The breakfast was great. Staff helpful. February 16, 2013
Rated 5.0 out of 5.0 by Good facilities and great service Having stayed in this hotel for business and pleasure a few times, I have to say that the amenities. facilities, value and especially the services from the friendly staff are second to none. Highly recommended! December 18, 2012
Rated 3.0 out of 5.0 by My unpleasant experience at Holiday Inn Beijing Deshengmen: I had two stayings at Holiday Inn Beijing Deshengmen. The first one was good. The second one was unpleasant. When I checked in, I was told that I can only have a standard two single bed room, I said that my reservation was for a standard King size bed room. The check in person appeared to be in-patient. Eventually, I was given a standard king size bed room with a 10% increase in price (on web, all standard rooms are the same price). At the check out, I was charged for a full day internet use, in reality I only used for less than 30 minutes (11/2, 10:30am – 10:58am). When I asked to verify the internet use, I was told that my internet use started at 11/2, 1:00am. Fact is that I only requested the password at around 10:00am, 11/2. I asked to see hotel manager, no response. I guess this will be my last stay at Holiday Inn Beijing Deshengmen. November 7, 2012
Rated 4.0 out of 5.0 by Overall it's good but the hotel is a bit isolated Overall it is a good experience...however the hotel is a bit far away from the nearest subway station. It would be a good choice if the guest already decides to take a cab between subway station and the hotel. It's walking distance to Hou Hai...but to be honest it is still a far way to walk (around 30 minutes) and it's very frustrated when you accross the bridge and roundabout. The room is neat and comfortable, quiet during the night. People work there are friendly, however the gate boy does not seem to have enough knowledge to point the right way that I'm looking for...or maybe I didn't make my question clear enough. October 29, 2012
Rated 5.0 out of 5.0 by 服务温馨,物超所值 前台看见我是PC会员,给我升级到了行政楼层,虽然房间没有特别大的区别,但是还是很好的感受。房间很好,早餐也不错,就是面包、菠萝派等做得有点硬,可以改进一下。 September 26, 2012
Rated 5.0 out of 5.0 by Swallows not so good Room looks small, and a bit old, but others……Good! September 3, 2012
Rated 3.0 out of 5.0 by no free wifi they dont provide free wifi. if you dont have laptop with you just a iPad, dont use wifi. it's pricey. August 4, 2012
Rated 4.0 out of 5.0 General feedback Breakfast : Very poor standard fried eggs for guests. Poor fruits cutting and preparation. It spoiled my day when saw that the eggs were fried in bad presentation. But overall service at the restaurant is good. Main gate: normally crowded with people smoking in front of the main gate of hotel. Hope they can be "moved" away from the gate while smoking. Reception: Long check-in and check-out. Receptionist at the desk answering calls while attending to the guest in front of them. This is improper manner and chaotic. Gym room: I saw some guests running without a proper wear and shoes. Is this correct? Transportation: It is normally difficult to get a taxi in the morning. Propose hotel consider to give out 20 RMB or more coupon to taxi driver who pick up guest at peak hours. Encourage taxi to come to hotel if they are nearby during peak hour. Exclusive lounge: Good Service and well prepared food and drinks. July 22, 2012
Rated 1.0 out of 5.0 by 很沮丧 首先我是白金卡 但是酒店好像没有对白金卡有特别得优待,不仅不可以享受白金卡得延迟退房时间,还没有免费得上网,早餐不免费我可以接受,但是作为4星得酒店,没有免费的上网服务让人很费解 July 22, 2012
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