Rated 4.1 out of 5 by 97
Rated 5.0 out of 5.0 by 杨元华2011 员工服务态度很好。
July 19, 2014
Rated 5.0 out of 5.0 房间整体感觉比较舒适，早餐不错
July 16, 2014
Rated 5.0 out of 5.0 出色的酒店
July 15, 2014
Rated 3.0 out of 5.0 by ChiefBlst Wonderful Staff/ Hotel needs upgrade
First let me thank the following personnel who conducted outstanding Service at this location:
1. Daisy, the Hotel Receptionist. Treated me like a Priority Club Member, even though no one else cared nor asked. Daisey went over all details of my stay and ensured i did not get over-charged, and gave me great options for travel via local transportation. She deserves to be commended; and her English assisted more than she realized. Please sustain her employment and this location.
2. Linda, the Bartender. Perfect English; she made me feel at home and like a Preferred Member. Always explained the menu and what was available. Please keep her working at this location.
3. James, the Concierge. James went out of his way to help me with taxis, even when they refused to listen or to take me because i was a foreigner. He also made phone calls to the PEK airport on my behalf. He was very patient, and please promote him to higher responsibility.
4. Issues. The hotel at this location is due an overhaul and some needed renovations in my personal opinion. I do not recommend the location, due to its proximity to local traffic; its heavily congested. Streets require paving for safety purposes. Holiday Inn should invest in newer furniture in order to spruce the place up. Air Conditioning was the worse I've ever dealt with, and the vents were not clean, which could explain why others have complained in past reviews. Bathroom for the Male Locker room was dirty; sauna wasnt on, the steam room was inoperable. The ladies working the breakfast buffet were great professionals. The variety of food choices should be changed from time to time. The staff other than Daisey, Linda and James treated me like a Priority Club Member. I would ask if the staff (besides the ones mentioned), be reminded of those folks who do travel often receive the status and privilges owed to them. What i did or did not get didnt matter; but it matters to others.
July 14, 2014
Rated 4.0 out of 5.0 by dinoy 总体不错
July 13, 2014
Rated 2.0 out of 5.0 by william79 硬件老旧
July 9, 2014
Rated 5.0 out of 5.0 by ink10035719 可以得到一个完美的休息
July 3, 2014
Rated 4.0 out of 5.0 by Rendy 一般一般
July 1, 2014