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Rated 4.2 out of 5 by 150 reviewers.
Rated 4.0 out of 5.0 by lovely rooms comfortable beds great handy for city centre and very nice to relax innice pool for a swim July 22, 2014
Rated 4.0 out of 5.0 by pool great pool and fitness centre, lovely to get up and have a morning swim. July 20, 2014
Rated 5.0 out of 5.0 by Reception I have stayed in a lot of hotels but the front desk staff have been the most friendly, professional people I have come across It was my daughters 10th birthday hence the reason for my stay and the staff made her feel like a little princess July 16, 2014
Rated 1.0 out of 5.0 by Excellent Hotel, shame about the room allocation This review really would be 5 Star if the staff at the hotel had the facility to allocate rooms in line with the customers booking. I booked a double room but was given a single bed which the computer system would not allow to be changed. The staff are freindly, rooms are nice and modern, breakfast is super. During my stay there were some internal building works but not much of an issue, the jacuzzi was also out of order, again not a big issue as the pool / sauna were still open. I had two minor complaints, the tea in my room was not replenished on the 2nd day and there was a long hair on the bathroom floor when I first checked in - not a big issue. My major complaint is that the Hotel did not meet my booking request of a double bed even though double rooms were available. This for me spoiled the whole stay. July 14, 2014
Rated 5.0 out of 5.0 by Clean facilities, helpful staff. Staff were very helpful in obtaining a second luggage rack so that we each could have one. July 12, 2014
Rated 5.0 out of 5.0 by Extremely friendly and helpful staff members From the moment we arrived we felt comfortable, in the friendly atmosphere within the hotel. Any request we made at reception, no matter what the time, was dealt with efficiently. We will use this hotel again when we return to Belfast, it is in a great location and whilst we didn't use the leisure facilities on this vist we will use the facilities next time. July 11, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff Had a great relaxing stay, our stay was for 2 nights. Lovely breakfast great selection of food staff were very attentive. Dinner was nice as well. Rooms are clean. July 10, 2014
Rated 5.0 out of 5.0 员工服务很好 对于客户提出的要求,都能快速给出反应。。前台员工帮客户定出租车。指导出行路线。。餐厅员工服务很贴心。。 July 8, 2014
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