Rated 5.0 out of 5.0 by Eezzee12 Hotel hospitality
I love this hotel and the staff makes me feel at home!
May 18, 2013
Rated 5.0 out of 5.0 by milk1 Relaxing Stay
Rooms were clean and comfortable. Restaurant service was very slow but the food was excellent when it finally arrived.
May 14, 2013
Rated 5.0 out of 5.0 by Ilene17 Friendly Staff
Was in PA for one night visiting family & will definitely stay here again. As a rewards member, I was greeted with a care bag of water & snacks! The young lady at the front desk was awesome & knowledgeable, even offerered us a late check out of 2:00 pm. Couldn't ask for better than that. Room was clean and comfortable.
April 26, 2013
Rated 5.0 out of 5.0 by Khalima First time in NE
I found this hotel to be easy to get to. The staff was very pleasant and friendly. The room exceeded my expectations. I I booked 2 double beds but ended with a King which was fine. I would recommend this hotel and would stay there again, should I need to be in that part of town.
April 18, 2013
Rated 2.0 out of 5.0 by johnnywoo bad place
can here all noises from other rooms and hall way .Had a bug in my bathroom.
April 12, 2013
Rated 4.0 out of 5.0 by lmccool Pleasant staff, but no elevator
We have stayed at this hotel previously and enjoyed it and also enjoyed it this time, however, we did report that the bathtub was extremely slippery, maybe due to cleaning product used, and that the windows were dirty. It appeared a small child had been standing on the window sill and there was smears and such on the glass. We told the staff upon checking out and I'm sure it was taken care of. The one downside to this hotel is that although they have two floors, there is no elevator. My mother was with us and has a bad knee and going up stairs is difficult. Find it odd that there is no elevator...other than that, we will certainly continue to stay there when in the area but will request a first room floor from now one.
April 12, 2013
Rated 5.0 out of 5.0 by HRJ13 GREAT stay - compared most in the area
This is the first review I have ever written for a hotel stay. I am a modest traveler, maybe staying an average of 2-3 places a year, totaling 7-10 nights.
I was in the area for a hockey tournament. We had "special" rates at the Crowne Plaza which is 1.5 miles away. I had stayed there previously and it was great for hockey players, but not particularly nice overall. Before I booked there, I found better rates at the Holiday Inn in Bensalem. Since I was not impressed with the Crowne Plaza, I figured I would try the Holiday Inn.
The place looked brand new compared to the Crown Plaza, both inside and out. I was greeted by two very friendly front desk people, Irina and Marina. Everything about the facility was outstanding: cleanliness, service, Internet speed, workout facility etc. Considering it is quite close to the casino and we had a huge tournament that weekend, I was quite surprised it was not sold out the first night I was there.
This was clearly the best option out of two others I have stayed at in the area and several I researched.
March 31, 2013
Rated 1.0 out of 5.0 by Unhappyones Beware
My husband and I stayed at this hotel during a hockey tournament my son was taking part in. While we were at the hockey rink my sons Kindle Fire disappeared from the room, although the headphones that were plugged into it remained. When we approached staff they called housekeeping and asked if they had been in the room. Housekeeping said no. There was no other checks done, ie; if any key cards had been used or video feeds and it has been a week and we have heard nothing from the hotel. While I can appreciate they cannot be responsible for everything people need to feel their belongings are secure when staying at their facility. My husband and I stay at hotels frequently and this is the first time we have had anything taken. I just would have hoped the hotel would have taken our concerns more seriously. The hotel also smelled strongly of cigarette smoke throughout the halls on the second floor. They also could not find my priority club number in their computer system. On a positive note they allow pets for an additional charge.
March 16, 2013