Rated 3.8 out of 5 by 55
Rated 5.0 out of 5.0 by ParxC1 Liked the visit so much going back!
The young man that greeted me on this visit was warm, helpful & acknowledge my IHG status. The location is close to Parx Casino; local stores were easy to access as well.
December 2, 2013
Rated 5.0 out of 5.0 by MemphisTraveler Enjoyable
Unplanned trip to Philly from Memphis due to death in family was made less stressful because of our stay at this Hotel. One staff member in particular went out of her way to help us. She also made the call to book the next hotel (Holiday Inn) on our return trip home. I can't remember her name but she was on duty the morning of Nov. 26, 2013. She deserves a promotion!
November 30, 2013
Rated 5.0 out of 5.0 by Chrbou23 Great Relaxing Visit
We had a great stay there that started at check-in. The front desk person offered us a late checkout, which we couldn't use, but was surprised because you usually have to ask for it. As part of the romantic getaway package we got a nice gift given and our restaurant vouchers and were told we could get our meals in room which was nice. The food was very good and we were impressed. The room was great. The whirlpool was fantastic. Recently we stayed at a nearby hotel which is famous for romantic rooms and jacuzzis but I have to say that this hotel was so much better. I would come back for a nite out anytime. The only thing was there is no table in the room so we had to eat our food on the bed. Overall if I had to choose to go to that "Inn" nearby for a romantic evening or here I would definitely come here.
November 18, 2013
Rated 3.0 out of 5.0 by DLN17257 Weird smell in room but otherwise acceptable
The room smelled like a smoking room, even though it was non-smoking. Shower head leaked badly, dripping water onto the faucet, which then splashed all over the floor, because the shower curtain didn't cover the entire length of shower. Carpets needed cleaned. They advertised satellite TV or digital cable TV on the website, however none of the digital channels worked. Missed Monday Night Football because they did not have ESPN. Several network channels were also missing. I guess this is what $100 per night gets you in the Philly area.
November 14, 2013
Rated 5.0 out of 5.0 by Beckie07 Comfortable bed and great service
Our stay was very short (in late at night and out before dawn the next day) so amenities weren't terribly important. However, we had forgotten our toothbrushes and we were supplied new ones within minutes of our call to the front desk. We did not purchase breakfast with our reservation but the girls were perfectly content with the Dunkin' Donuts right next door. The beds were very comfortable and the heater pleasantly silent. The air was fresh (not stale) which was a big plus! We would have preferred a few extra blankets.
November 13, 2013
Rated 5.0 out of 5.0 by pqsin Comfort and Sleep
Although the room was good, the refrig in room 115 made a ticking sound that could be heard late at night. I informed the front. Other than that everything was good. Please be advised that the motel does not have an elevator. .
November 3, 2013
Rated 2.0 out of 5.0 by barzz Never heard of!!
I travel frequently enough to earn Platinum Elite status and being a Platinum member for years upon checking in at a numerous IHG brand hotels I usually get offered a free breakfast coupon(not including Express hotels) or drink coupon. I do know some states will not allow this. But at this hotel in Bensalem they will offer breakfast coupons to anybody BUT THE PLATINUM / PLATINUM ELITE members...people that stay with IGH hotels on a regular basis are exempt from this...I know it sounds petty...but earning over 200k point a year with them and to her .'We cant give you that because you are Platinum Elite" sounds a little bogus to me. I would think twice about staying here again!!
November 1, 2013
Rated 5.0 out of 5.0 by HerbertA My place to stay when in the Philly area!
I've been frequenting this hotel for over 20 years, and I will continue to do so. Excellent location complimented with a great staff who make you feel welcome.
October 21, 2013