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Rated 3.8 out of 5 by 237 reviewers.
Rated 2.0 out of 5.0 by Dissaster staff It is a nice hotel, close to Tegel Airport, and close also to one of the highways. But the personal in the front desk is a completely disaster. My assistant booked the hotel, so the travel agency issued a voucher including the breakfast. When I arrived to the hotel, I showed my Platinum Elite card, but the guy in the front desk did not offer me a drink or points in the loyalty program, he didn’t either offer me a upgrade. It is OK I thought. In the morning during the breakfast, the staff in the restaurant told me that the breakfast was not included so I had to go to my room, I took the voucher and I gave it to the guy in the front desk. I ask if my platinum elite card had been added to my booking but it was not, so I give it again to this boy. Yesterday during the check out, the person in the front desk said me that I had to pay almost 500 euros because of the accommodation, the breakfast and something from the minibar, I said to him that I had given to one of his colleagues my voucher. After 5 minutes he came and he told me that the voucher was in the reservations office, and that he could not find the voucher, so I had to send it by email to two different addresses. After 30 minutes, the time that he need to collect the voucher and check that everything was correct, finally I paid 24 euros from the minibar expenses. September 30, 2015
Rated 5.0 out of 5.0 by Great Service and value I had a excellent stay here. The hotel, while not in the heart of the city, is only a block away from the subway and thus allows very easy access to all parts of Berlin via the mass transit system. The location is ideally situated near Tegal Airport to get in or out of Berlin quicky. Really nice hotel, very modern rooms. September 27, 2015
Rated 4.0 out of 5.0 by Nahe Flughafen Hotel liegt Nahe des Flughafens Berlin Tegel. Das Hotel ist teilweise schon etwas in die Jahre gekommen aber das freundliche Personal wiegt dies auf. September 25, 2015
Rated 5.0 out of 5.0 by Großartiges Hotel Verbesserung des Dienstes für IHG Reward-Club Mitglieder September 24, 2015
Rated 2.0 out of 5.0 by Unfreundliches Personal Unfreundliches Personal in der Rezeption und im Restaurant September 22, 2015
Rated 5.0 out of 5.0 by Nice hotel, nice neighborhood Nice, big rooms. Quiet neighborhood, close to U-bahn. Good breakfast. Due to a family situation I had to cut my stay short and the hotel staff was very accommodating. I will stay here again, the next time I am in Berlin September 21, 2015
Rated 2.0 out of 5.0 by Bathroom I was not at all satisfied with the bathroom. While the rest of the room was nice and clean the bathroom showed a lot of maintanance issues. However, not due to the cleaning people but rather because it was not well maintained. The tiles and tile breaks wher dirty and black. In the corners also black spotts and the toilet from inside looked also very old. Also the floor and the whole appierence of the area where my room was made a old apprience while I believe that it is quiet new. September 21, 2015
Rated 3.0 out of 5.0 by Not what I would have expected This was the worst of the hotels we stayed at on our 8 nights in Germany. It was close to the airport and has a shuttle. (not available all the time and there is an extra fee.) The staff was not the friendliest, in fact, they were the least friendly and welcoming of our trip. The following morning at checkout they were a little more upbeat. The hotel itself was a little more run down and in need of repairs. The hallway carpet was filthy. The room was ok, the bedding was good. There was a safe and mini fridge. The bathroom was ok, a little out of date, but not bad. Would only stay here as a last resort in the future. September 20, 2015
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