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Rated 4.5 out of 5 by 159 reviewers.
Rated 5.0 out of 5.0 by Inmejorable experiencia Nos alojamos 4 noches con mi hija. La ubicación perfecta, en pleno centro, pero en una calle muy tranquila. Las comodidades excelentes. Nos facilitaron sin problema vouchers para wifi para nuestros 5 dispositivos (en este momento estoy en otro Holiday inn, en Londres y no solo tuve que pagar el wifi por el tercer dispositivo, sino que es lento y de mala calidad) El personal merece 10 puntos, perdi mi telefono en un tren, y ellos se encargaron de llamar a objetos perdidos de DB para localizar el telefono. Una de las mejores experiencias que he tenido en general en hoteles de IHG ( y me he alojado en varios) Si vuelvo a Berlin, sin dudas me alojo de nuevo allí July 25, 2014
Rated 4.0 out of 5.0 by First stay in central Berlin Not much for words but we had a pleasant stay here and there is no reason not to stay here. The staff were friendly, the service very good, and the room was above our expectations. July 21, 2014
Rated 4.0 out of 5.0 by Great location Hotel placed next to Alexander Platz. The room on 10th floor had a wonderfull balcony with view to Alexander Platz. July 14, 2014
Rated 5.0 out of 5.0 by Great service The staff were exceptional both reception and breakfast. July 11, 2014
Rated 5.0 out of 5.0 by Great location, great staff and service! This is the hotel I stay at when I come to Berlin. The hotel is conveniently located in Mitte close to many attractions and nice places to see. The staff is great and extremely helpful. The executive rooms are well equipped and always very clean. July 7, 2014
Rated 4.0 out of 5.0 by First visit to Berlin Handy location for transport links, shopping mall with supermarket and food court nearby. Room rather small with little wardrope and cupboard space. Location of very small safe on the floor not good for those with bending difficulties. Bed clean and comfortable. Complimentary (limited) wifi. Basic soap in shower and sink. Towels a little on the small side. Pleasant reception staff and quick hassle free checkin. July 7, 2014
Rated 5.0 out of 5.0 by Enjoyable stay After a long trip to Berlin I was grateful for the executive room I had booked. Very fast check-in which was great. The bed was really comfortable, even if the pillows aren't what I'm used to but it certainly didn't hamper my sleep. Bathroom was well appointed and clean. Only small issue was the TV didn't work when I walked in the door, however the reception quickly solved the problem. If I had been able to turn it on myself though, I probably would have found the room-service menu and ordered something rather than go back out. All in all, I would definitely stay at Holiday Inn Alexanderplatz when I return to Berlin. Danke! July 5, 2014
Rated 4.0 out of 5.0 by Excellent customer service Staff were helpful, very efficient at reception and the room was clean. Breakfast time was ver chaotic, crowded and food was average. Not enough employees to keep an eye on food and tables. Restaurant next door was very good for evening dinners. Varied food and drinks and very friendly and efficient staff. Nice patio area to relax. Room was quiet. July 3, 2014
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