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Rated 4.5 out of 5 by 153 reviewers.
Rated 5.0 out of 5.0 by Enjoyable stay After a long trip to Berlin I was grateful for the executive room I had booked. Very fast check-in which was great. The bed was really comfortable, even if the pillows aren't what I'm used to but it certainly didn't hamper my sleep. Bathroom was well appointed and clean. Only small issue was the TV didn't work when I walked in the door, however the reception quickly solved the problem. If I had been able to turn it on myself though, I probably would have found the room-service menu and ordered something rather than go back out. All in all, I would definitely stay at Holiday Inn Alexanderplatz when I return to Berlin. Danke! July 5, 2014
Rated 4.0 out of 5.0 by Excellent customer service Staff were helpful, very efficient at reception and the room was clean. Breakfast time was ver chaotic, crowded and food was average. Not enough employees to keep an eye on food and tables. Restaurant next door was very good for evening dinners. Varied food and drinks and very friendly and efficient staff. Nice patio area to relax. Room was quiet. July 3, 2014
Rated 2.0 out of 5.0 by Übernachtung Unter Durchschnitt, Hotel profitiert von der zentralen Lage. July 2, 2014
Rated 5.0 out of 5.0 Very comfortable with excellent service The staff were very professional, and all were very friendly and helpful. No enquiry was too much trouble. June 30, 2014
Rated 3.0 out of 5.0 by Hotel mit sehr guter Lage am Alex Als Geschäftsreisender, der fast wöchentlich in einem anderen Hotel übernachtet und davon mehrheitlich in Holiday Inn oder anderen IHG Hotels gewöhnt man sich an einen gewissen Service-Standard. Den habe ich hier zu bemängeln. Man merkt, dass diesesHotel von vielen "Bus-Touristen-Gruppen" belegt ist. Das Personal ist darauf nicht eingestellt und scheint ständig überfordert zu sein und ist zeitweise recht unfreundlich. Das bekommt man vor allem beim Frühstücjk zu spüren, aber auch Abends in der Bar. June 29, 2014
Rated 4.0 out of 5.0 by habitación correcta y servicios deficientes no hay conserje¡¡¡¡¡ no hay mini bar¡¡¡ servicio de habitaciones lamentable. hay que ir al hotel de la esquina. June 27, 2014
Rated 4.0 out of 5.0 by BUENA UBICACIÓN Hotel moderno y con buenos servicios, ideal para hacer turismo por Berlín June 23, 2014
Rated 5.0 out of 5.0 by Eine Woche - Entspannung bei der Arbeit Die Übernachtung und der Service waren sehr gut. Schlafen konnte man auch gut. Solange man ein Zimmer im Innenhof hat. Dort kann es unter ungünstigen Windverhältnissen kurzfristig mal etwas lauter werden. Dann hört man die Strasse. War aber nur gelegentlich. Insgesamt war ich eine Woche dort. Hotel liegt sehr zentral um alternative Restaurants zu besuchen. Insgesamt sehr sauber. Auch Sky gab es kostenlos. Das Einzige was mir für ein Hotel dieser Klasse gefehlt hat, war ein Pool. June 22, 2014
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