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Rated 4.0 out of 5 by 58 reviewers.
Rated 5.0 out of 5.0 by Business stay Overall an excellent stay. Very convenient location, nice views from the restaurant, very nice food both for breakfast and dinner, clean and comfortable bedroom, good meeting room, very efficient and kind staff. June 27, 2014
Rated 5.0 out of 5.0 by Staff Experience The staff at this hotel are personable, friendly, and helpful in all situations. Very professional when challenged with questions or presented with difficult circumstances. June 19, 2014
Rated 3.0 out of 5.0 by disappointed The room was ok and the staff was friendly. But I'm angry because a higher amount was deducted from my credit card than confirmed by mail. This is not ok for me. I hope I will get a credit as promised. For a confirmation by mail concerning the credit I'm still waiting for. Also we forgot a not so important thing in the room. A lady of the reception informed me about checking. During one week I received no phone call or the thing back. That is no good service for me. June 17, 2014
Rated 2.0 out of 5.0 by One night before flight Hotel location is good, however not possible to reach airport without car/bus. Room which was provided (104) smell like a place for smoking. Despite the fact that I'm IHG member Internet voucher was provided only after conversation. What is positive - that in front of hotel exist free parking and from hotel to airport 2 min drive. Also there are two fuel station next to the hotel. June 9, 2014
Rated 4.0 out of 5.0 by Eignung für Familien Hotel ist für Familien geeignet: - Spielecke im Frühstücksbereich. - Spielplatz direkt am Restaurant - Mitarbeiter gehen auf Kinder ein June 8, 2014
Rated 5.0 out of 5.0 by A very good standard hotel The staff are very helpful, the room is comfortable, the food is nice, the complementary shuttle bus service is an invaluable comfort to the services provided. You simply feel at home. Thank you Holiday Inn Conference Center for the lovely experience. June 1, 2014
Rated 5.0 out of 5.0 by Recommendable conference hotel I had a nice conference after a great night in this Hotel. Very nice stuff that gave me an extra Internet Access for my girlfriend and also late check out at 2pm for free. Very comfortable beds in a quiet room near the airport. May 10, 2014
Rated 4.0 out of 5.0 by empfehlenswertes Hotel Gutes Hotel mit wirklich sehr gutem Bett und sehr freundlichem Personal. Der Spa Bereich glänzt mit einem eigenem "Bademeister" der sein Handwerk versteht. So werden beispielsweise Aufgüsse im Stundentakt professionell durchgeführt - hier können sich deutlich teurere Hotelmarken regelrecht verstecken. Einziger kleiner Kritikpunkt: Haben Sie vor Ihre Wäsche zu bügeln tun Sie dies vor der Anreise oder lassen Sie es machen. Die in jeder Etage vorhandenen Bügelstationen glänzen mit Dampflosen Bügeleisen - Sie bügeln sich hier an einem einzelnem Hemd tot. Kleiner Hinweis: kommen Sie per PKW aus Richtung Autobahn achten Sie auf die 50km/h Beschränkung auf der wie eine Bundesstrasse ausgebauten Strasse, die Polizei lasert hier regelmäßig zu allen Tageszeiten. May 6, 2014
Rated 4.0 out of 5.0 by Gutes 4 Sterne Hotel Die Zimmer sind nicht direkter 4 Sterne - Level von der Ausstattung her. Sauberkeit sehr zu loben. Das Personal grundsätzlich gut , an der Bar etwas motivationslos, aber noch akzeptabel. Essen prima und empfehlenswert, auch die Auswahl. Schlafqualität wurde durch die Hellhörigkeit von aussen negativ beeinflusst. April 8, 2014
Rated 4.0 out of 5.0 by up to now in the middle of nowhere very nice, clean and comfortable hotel. it will be a great place for the time, when BER airport is going to operate ( 10yrs ? ). it is a good starting point for all industries in the Southern Berlin area. try to get a room opposite the road as traffic starts at 4am. March 31, 2014
Rated 5.0 out of 5.0 by Great stay I loved the stay at this Holiday Inn. I was recognised as a Platinum member and upgraded to an executive room. There is a complimentary from the nearby train station and airport. Please note that the hotel is simply named Berlin Airport in anticipation of the opening of Berlin Brandenburg Airport, which is to replace Schoenefeld and Tegel, the latter being technically the biggest airport in Berlin. Make sure you check with your airline, as the pick-up is from Schoenefeld only and there is no direct link between both airports. Being technically outside Berlin, there is no municipal tourism tax to pay. March 29, 2014
Rated 5.0 out of 5.0 by GREAT Value... This is a very nice and renovated hotel. The room was pleasantly decorated and had a good feel. The common areas were extremely well kept and the bar/dining area had a nice ambience. Most important...the Value is definately worth the stay. Lastly, the parking was free right outside the front. Cons: -Mattress was not very soft -the hotel greeting upon arrival was not "inviting"...bar service was superb though. -Not a lot of "business" (bars/restaurants) in the immeditate vicinity March 9, 2014
Rated 5.0 out of 5.0 by Short Business visit to Berlin Very nice hotel, very well priced with almost perfect services. March 4, 2014
Rated 4.0 out of 5.0 by well-kept, functional airport hotel Pros: recognition of IHG platinum membership, room furniture looks old but room is well-kept and clean, excellent bar and restaurant (good quality food), friendly staff. Cons: thin duvet, not functioning heating system, upgraded executive room was indeed very far from elevator, poor gym facilities (doesn't look like a pic at all) etc. February 27, 2014
Rated 3.0 out of 5.0 by Room booked for 2 - got one prepared for 1 The shuttle worked again perfectly, just like before, when I stayed here in december. The receptionist were lecturing a new receptionist, so there were two of them at the desk. He was very polite, very understanding and very well communicated. However he should have noticed, that we are two (as I booked for two) therefore a room prepared for 1 person would not be OK.Therefore, when we saw the room, I first needed to ask for another blanket, then towels, etc. One by one, as we discovered the missing of them. That hwas a huge dissapointment, and nobody apologized for it, they even admitted that yes, the room was for one person. In the bathroom there was no amenities at all, like soap, shower cap (not that we need it, we just got used to it). TV were freezing all the time after 5-10 mins of working - screen got frozen. Changing the channel then back solved the issue... very strange and irritating! The room were located in the redesigned side of the building, the room was very bright, and super modern looking - when you have a chance, ask for a room in the remodelled side of the hotel. At the night, a lot of policemen arrived with ambulance, and probably looked for someone, not sure , there were screeming on the street and so forth - that wwas VERY strange, the neighbourhood looked calm, inviting and safe... Breakfast was GREAT, staff was very well mannered, variety were simply GREAT and delicious! However the lady at checkout were not in the best mood of hers I believe, she had no good words to us, just did her job silently, and been very much affected if we asked like when is the shuttle to the airport or similar. She were in better mood last time, so I believe she had a bad day. Overall, value is nice in that hotel, nothing special, staff shall be better prepared with rooms, as stated above. Good for overnight stay if you are transiting nearby Schönefeld (soon to be Berlin International hopefully), or if you are willing to travel a lot from the city center of Berlin. February 26, 2014
Rated 5.0 out of 5.0 wonderful atmosphere I had such a wonderful time during our conference, all bedded into the nicce atmophere of this Hotel. Good times with friends and experencing the presence of God. He was moving our hearts and bringing us into unity. I hope to come there again next year. January 9, 2014
Rated 5.0 out of 5.0 by Vineyard Conference I wanted to write a quick note to thank you for a spectacular service this past weekend at the Vineyard Conference! For me, quite literally EVERYTHING from the rooms to the incredibly courteous personnel, to the food was simply spectacular! It happened that, in the cleaning of my room an important food supplement I had brought was removed accidentally… your clerk sought it out for me and had a package delivered for me!! I was deeply impressed and thankful. I hope we have the conference again with you in Schönefeld next year and that you have a splendid business year in 2014! January 8, 2014
Rated 3.0 out of 5.0 Convienient location Hotel in a good location, quiet and nice neighborhood. Warm welcome at reception, in the native language, the correct greeting as a member of the IHG, no increase in the standard of the room. Objections to the cleanliness of the room, a lot of dust, dirty glasses and glass in the bathroom, a stain on the wall. December 15, 2013
Rated 4.0 out of 5.0 by Good stay Nice Hotel with caring staff. Food was good and I also liked the room. Only Problem in the Hotel is that it is too cold everywhere and the fresh air being blown into the public rooms and Seminar rooms is too much. December 9, 2013
Rated 4.0 out of 5.0 by Convenient and comfortable Very convenient for the airport and easy to get into the centre of Berlin by train using the shuttle bus to the station. Staff were helpful in booking a theatre for me onlline. I was allowed to have an extended check out time and any queries were dealt with promptly by phone from my room and at the reception desk. Not somewhere to stay for a holiday but a very useful business location. December 4, 2013
Rated 4.0 out of 5.0 by Bathroom Although the stay at the HI in Schönefeld could be rated overall good, I would like to suggest to check the bathrooms, as for the second time in a row, in different rooms, I experienced flooding, as the showers are not draining properly. The restaurant is of good quality. A bit expensive nevertheless and occasionally very slow, as I had to wait for an hour for a steak, although the restaurant was almost empty. It takes max 10minutes to cook a steak and pre are a little salad... December 1, 2013
Rated 2.0 out of 5.0 by Can't cope when busy. I have stayed twice in this hotel. The first time I took a suite especially so that I could have internet access in the room for my work. The internet access never worked and the staff could not resolve the problem. Secondly, the cleaning was poor and we found old cleaning materials in our bathroom and the remains of breakfast on the bedroom floor. This was rather interesting since we ordered breakfast in the room but it never arrived! The second time I took an executive room which was better value and actually in some ways a better room apart from it being consistently cold. We experienced similar problems with the room cleaning, once in three days. Internet access in the public areas seems to be slow and unreliable. The bar staff were friendly at closing time. We avoided the restaurant the second time because of such terrible service the first time. My sentiments (and those of my colleagues) are that it is probably a reasonable hotel but that they seem incapable of coping with a large conference. Maybe they need to take on additional staff to cope with a full house. My reason for staying was a medical congress. I hope next time we have a different venue. November 28, 2013
Rated 4.0 out of 5.0 by Gutes Hotel in der Nähe vom potentiell neuen Flughafen Schönefeld Habe mir das Hotel ausgesucht, weil ich ein Hotel in der Nähe vom Flughafen Schönefeld benötigt haben. Dorthin gibt es auch einen kostenlosen Shuttle-Service. Als Platin-Mitglied habe ich ein Upgrade mit vielen kleinen Aufmerksamkeiten bekommen: Obst, Süßigkeiten, Getränke. Das Frühstück ist absolut empfehlenswert: schönes reichhaltiges Buttet, frisches Obst, ein Koch bereitet den Gästen die Eier nach Wunsch zu, man kann sich seinen Orangensaft frisch pressen, etc. Nachteile: - Mein Zimmer war rauchfrei, aber im Gang hat es übel nach Zigaretten gerochen. Wunsch: Nichtraucheretagen. - Das Hotel liegt außerhalb, d.h. drum herum gibt es absolut nichts - keine Restaurants, keine Geschäfte, etc. November 27, 2013
Rated 3.0 out of 5.0 by Stay from 14 to 20 nov Nice Stay ,staff very kind . But... very often, long queue at the front desk( Check in /out,AirPort Shuttle booking ) I waited 15minutes for Check out November 21, 2013
Rated 4.0 out of 5.0 by VERY GOOD HOTEL The only thing to improve is the waiting time at the arrival in Berlin for the shuttle bus, we had to wait for 30 minutes;and the information was not very clear. Otherwise we were very satisfied in every aspect, the location was very good. In spite of the proximity to the airport, we didn't hear the planes. The breakfast buffet was great ! November 11, 2013
Rated 4.0 out of 5.0 by Great value for money Nice and clean room. Great bed quality and a perfect breakfast (only my son missed pancakes..). Even the transit shuttle worked smooth. October 19, 2013
Rated 2.0 out of 5.0 by poor service and uncomfortable bed One of the staff members in the restaurant was very road to us when we asked a question. Bar staff very good. Rooms clean but had 1 glass, i bath towel and a single duvet for two of us it was the same in our children's room also. took a long time to check out as the man on the desk didn't seem to know what he was doing. Wouldn't stay there again. October 8, 2013
Rated 5.0 out of 5.0 by one night stay - business travel As a platinum ambassador I felt really welcome in this hotel. Some free snacks, a few drinks and a welcome cocktail in the Hangar bar. The room was very nice and had a lot of space. Had a small workout in the gym which also had good equipment. I definitely recommend this hotel ! October 7, 2013
Rated 5.0 out of 5.0 by Convenient location in Berlin if you travel with Car This Hotel is our destination in Berlin since few years. Despite it is located near Berlin Brandenburg Airport it has very convenient access to the whole city. Staff is very friendly and rooms are more than good. Breakfast can makes happy everyone despite your preferences. Everyone can have what they want. Simply price / performance ratio is excellent. October 1, 2013
Rated 4.0 out of 5.0 by Ein nettes Hotel Der Empfang war freundlich,mir wurde alles erklärt und ich bekam sogar einen Voucher für ein Getränk. September 17, 2013
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