Rated 3.8 out of 5 by 31
Rated 5.0 out of 5.0 by busytraveller1972 one night stay - business travel
As a platinum ambassador I felt really welcome in this hotel. Some free snacks, a few drinks and a welcome cocktail in the Hangar bar. The room was very nice and had a lot of space. Had a small workout in the gym which also had good equipment. I definitely recommend this hotel !
October 7, 2013
Rated 5.0 out of 5.0 by PawelD Convenient location in Berlin if you travel with Car
This Hotel is our destination in Berlin since few years.
Despite it is located near Berlin Brandenburg Airport it has very convenient access to the whole city.
Staff is very friendly and rooms are more than good.
Breakfast can makes happy everyone despite your preferences. Everyone can have what they want.
Simply price / performance ratio is excellent.
October 1, 2013
Rated 4.0 out of 5.0 by feuerbach Ein nettes Hotel
Der Empfang war freundlich,mir wurde alles erklärt und ich bekam sogar einen Voucher für ein Getränk.
September 17, 2013
Rated 4.0 out of 5.0 by tante1 great hotel
Excellent hotel, the dinner in the restaurant to die for ( had the wienerschnitzel), perfect breakfast. good vakue for the money we paid, but horrible king size bed. I slept on the floor since the bed was not possible to sleep in If you are more than one person. Otherwise everything was perfect, even the noise from the airport was not to bad
September 11, 2013
Rated 1.0 out of 5.0 by tom1st Choose the hotel only if it is not hot outside
We chose this hotel for our layover stay in Berlin. The hotel is nice, very convenient to the Schoenefeld airport, has the airport shuttle service. Do not chose this hotel however during hot summer days. The air condition was not working and the rooms were very hot. We even tried a second room with same result. It appeared that the air condition in the hotel is just a fan and it is not cooling rooms. The hotel staff was helpful with providing a fan though. If it was not a hot day, I am sure that our overall experience would be good.
September 8, 2013
Rated 5.0 out of 5.0 by quentin70 Sehr gutes Hotel
Sehr angenehmer Aufenthalt. Schnelle Anbindung zum Flughafen. Es wurden alle Wünsche erfüllt. Ich habe mich sehr wohlgefühlt. Gerne wieder !
September 7, 2013
Rated 4.0 out of 5.0 Professional and comfortable
Very friendly staff, taking care of any request! Comfortable room and very good restaurant/ breakfast buffet. Pricing (look for specials) adeqate. Overall, my recommendations!
July 28, 2013
Rated 5.0 out of 5.0 by katkali only one overnight stay
but it was the best we had in the last time.
Excellent service, very very friendly staff. We had a great time at the outside area of the Bar with its relaxing furniture and the nice fountain.
The food and beverage offers were excellent too.
I just can say thank you for this time!
June 21, 2013
Rated 4.0 out of 5.0 by collonut Immer etwas besonderes
Die Nähe zum Flughafen Schönefeld und natürlich das Vertrauen zur Marke HOLIDAY INN waren ausschlaggebend für die kurzfristige Buchung. Da der Flug bereits um 7.30 Uhr startete bin ich abends zuvor im Hotel angereist.
Da die Buchung sehr kurzfristig war hatte ich so gut wie nichts dabei. Kein Problem - Holiday Inn ist ja für solche Fälle gerüstet.
Dass die Einwegrasierer mit äußerster Vorsicht zu nutzen sind ist im Hotel nichts neues. Dass keine Zahnbürsten verfügbar sind überraschte dann doch etwas. So etwas "gehört doch dazu"?
Aber Holiday Inn wäre nicht Holiday Inn wenn nicht bewährte Mitarbeiter am Start wären! Der Flughafenshuttle brachte kurzerhand Zahnbürste und Zahncreme von der nächsten Tankstelle mit! Dankeschön!
Das ganze für 7€ kostet zwar mehr als im Laden - aber der Service ist es wert.
Die Nähe zum Flughafen wird bei der Rückkehr etwas strapaziert. am Flughafen angekommen wendete ich mich an die Nummer des Shuttle. Leider erst Start am Hotel in einer halben Stunde plus ca. 10 Minuten Fahrtzeit. Für knapp 3km nicht schön.
Ich habe dann den Ärger mit dem Taxifahrer in Kauf genommen. Der gute Mann steht lange Zeit und wartet, um dann eine ordentliche Fahrt zu machen. Nicht für 3km zum nächsten Hotel.
Ansonsten sehr gute Lage, sehr motivierte und zuvorkommende Mitarbeiter.
June 17, 2013
Rated 1.0 out of 5.0 by Scouse1313 Smokers beware
Even though I booked a smoking room on the Holiday Inn website, The hotel receptionist tried to charge me an extra €10 "cleaning charge". I complained that, if this charge is mandatory, it should be clearly stated when making the booking, not when the guest arrives. Eventually, after much complaining from me, they agreed to waive the charge. I won't be using Holiday Inn again.
June 14, 2013
Rated 5.0 out of 5.0 by Ed14 Comfort and great service
Comfortable bed, excellent variety of foods and drinks for breakfast, friendly and helpful staff, proximity to the airport and free shuttle from/to airport and train station.
May 30, 2013
Rated 5.0 out of 5.0 by Kamin Relaxing Stay
After hard days of work, I enjoyed comming "home" to my comfortable room, having a cup of tea and relaxed in the wellness area.
May 27, 2013
Rated 5.0 out of 5.0 by ParentsandBoys Nothing to complain about
We stayed for three nights at the Berlin Airport Conference Center and had a really good time. We were travelling with our two little boys, and even though we were "Daydreams"-guests (which means we payed for meals only, not for accomodation), the staff were exceptionally friendly and nothing was too much trouble. On arrival our toilet was not quite clean, but that was dealt with immediately. We were given a nice room that was big enough for the four of us, they had a play area in the restaurant and a great playground in front of it and took great care with laying the table for the Kids as well and making their stay as agreeable as it was for us grown-ups. Especially the meals were marvellous. For breakfast the buffet held well near everything one could possibly want. In the evenings we were usually invited to partake of the special event that was on that day, like barbecue or steaks. And the food really was excellent, we enjoyed each meal hugely. In addition they offer a free shuttle service to the airport or train station which was perfect for us as we did not bring our car. There were no problems with any noise from the nearby airport. All in all we had a wonderful stay in Berlin and were completely satisfied with our hotel. The only reason why we could not quite relax was because of all the things we wanted to see and do ... We will definitely be back.
May 24, 2013
Rated 3.0 out of 5.0 by hwmwater Staff member blew it for me
I have stayed at this hotel many times in the past and have always enjoyed but the actions of one member of staff towards me in the restaurant has really made me decide never to use this hotel again. I did raise the issue with a duty manager who to be honest was pathetic but then eventually the catering manager came along and restored my faith a little but still leaves me wanting....
May 13, 2013
Rated 5.0 out of 5.0 by Homerep1 Hotel hidden from the hussle & Bussle
Very nice room. TV connection to the cable was loose and had to play with it until a picture could be seen. Restaurant was good, but a bit expensive.. Internet was free as a Priority Club member. I will stay here again.
May 10, 2013
Rated 5.0 out of 5.0 by GastausDD Stammgast
Sehr schönes Hotel. Zimmer ausreichend groß und modern eingerichtet. Viele TV Sender, tolles Bad. Nicht zu vergessen das sehr gute Frühstück!!!
Lage sehr gut, schnell zu erreichen. Einzig das Parken in der Tiefgarage ist etwas teuer.
April 28, 2013
Rated 4.0 out of 5.0 by skoda exective room upgrade excellent
we were not told that there was a free bus to and from the airport we luckily found the sign telling us where to go to get it the hotel was excellent but the only disappointment was that the spa was closed
April 24, 2013
Rated 4.0 out of 5.0 by Longus Good hotel
Very nice and clean hotel. Recreation and fitness aerea is excellent and very nicely arranged.
February 18, 2013
Rated 4.0 out of 5.0 by Intermedx Just passing through
This was my first stay at the Holiday Inn Berlin Airport. It is not particularly convenient to get to downtown Berlin, but as I was on a business trip to a company in Aldershof, it was perfect.
The staff was courteous, recognised my Prioirty Club status and gave my a great room away from the airport side of the building for quietness. It was a bit far from the lifts, but that was a small price to pay for the spaciousness of the room. I do wich they would include irons in te rooms like they dom in the States, but a call to housekeeping delivered said iron in short order.
AS with most German hotels the breakfast buffet was outstanding with a wide variety of breads, cold cuts, fresh fruit and on and on. No one wold walk away hungry. They even had items for those with Asian tastes for breakfast.
All in all a great experience and one I will repeat when back in this part of the world.
December 10, 2012
Rated 3.0 out of 5.0 by Take7 Company name and address on the bill
I used the hotel for business use. In Germany, we need the invoice written company name and address.
When I checked in, I asked the reception staff to write the company name and address and then I gave her business card but she forgot.
Therefore I asked again in check out time.
It is disappointing.
September 25, 2012
Rated 4.0 out of 5.0 by Jimvic Nice hotel
a great location, modern, clean hotel with a good restaurant. Took the free shuttle from the airport so very convenient. Wifi a bit expensive but otherwise all goo
July 10, 2012
Rated 5.0 out of 5.0 by dytek 1 a Service
Die Mitarbeiter sind mehr als aufmerksam und zuvorkommend!
An der Rezeption wird man gegegrüßtes freundlichst empfangen!
July 10, 2012
Rated 2.0 out of 5.0 by BBIReisender Leider stark schwankender Service
Ich bin seit ein paar Jahren öfter Gast in dem Hotel. Seit ca. einem Jahr schwankt die Qualität erheblich von gut bis schlecht.
So z.B. die Zimmerqualität wie Sauberkeit, Schäden, Geruch. Ebenso ist das Frühstück bei hoher Belegung eher unterer Durchschnitt, da Highlights wie frischer Orangesaft, Joghurt, Kuchenstückchen oder Räucherfisch dann fehlen. Es gibt aber auch mal gute Tage, die dann eine Bewertung von 4 Sternen rechtfertigen. Aktuell spielt man aber Roulett.
Priority Club Mitglieder erhalten bei ca. jedem 2. Besuch das Willkommensgeschenk (Wasser und Marmelade), ansonsten kann man reklamieren.
July 10, 2012