Rated 4.3 out of 5 by 150
Rated 4.0 out of 5.0 by Mazen850 Great hotel but does not recognize elite members
This is the second time we stay here, and yet the second time we can't enjoy members Benifits. Nothing, not even a hello.. Hotel is excellent, new, tidy, clean.. Great housekeeping team, they really make a difference inexperience from one hotel to the other. Hotel offers free tickets to use the transportation system in Bern which is big plus.
August 29, 2015
Rated 5.0 out of 5.0 by Crookie Comfortable bed and great service
Have been coming regularly over the last few years. The recent changes have improved the ambience and the staff continue to be excellent.
August 25, 2015
Rated 2.0 out of 5.0 by Krzys1970 Highly overpriced, Holiday Inn Express standard
holiday Inn Express standard. Highly understaffed. Very basic facility except of the access to Bernaqua facility which is great. Be aware of the room categories, all rooms are small and cheaply furnished. The only difference is whether you can open your window to the local fields (train tracks inbetween) or to the walls of the shopping mall.
August 18, 2015
Rated 3.0 out of 5.0 by Giachen Geschäftsreise
Entspricht nicht meinen Erwartungen an ein 4 Sterne Hotel. In Bern hat es aus meiner Sicht 3-4 bessere Hotels in derselben Preiskategorie.
Werde in Zukunft wieder auf mir bekannte Adressen buchen.
August 16, 2015
Rated 5.0 out of 5.0 by hishiko good for bern stay
it is good place to access center of Bern, but not noisy place
August 12, 2015
Rated 4.0 out of 5.0 by handleypage Super Spa (BernAqua)
Die Mitarbeiter an der Reception waren sehr freundlich und zuvorkommend. Das Zimmer war sauber und der Schlafkomfort gut.
Weniger positiv war, dass das Frühstück gegen Ende der Servierzeit, aber noch innerhalb des angegebenen Zeitraumes nicht mehr ganz vollständig angeboten werden konnte. (Es fehlten z.B. anfänglich Gläser, die Kaffemaschine hatte zuerst kein Wasser und später bedurfte sie einer anderen Serviceaktivität)
August 6, 2015
Rated 5.0 out of 5.0 by StanM82 Facile à accéder par tous les moyens de transport
J'ai apprécié l'apparence moderne des chambres, leur propreté et le confort des installations sanitaires et du lit.
L'accès par transport public se fait facilement depuis la gare de Bern en quelques minutes et également en voiture on y accède de manière rapide et facile.
August 5, 2015
Rated 5.0 out of 5.0 by Nick2706 Very Good Experience.
I liked this hotel. It is located right next to the Brunnen-Westside station, 9 mins from Bern HBF. My room had a good view over the countryside with mountains in the distance and despite overlooking the station I had no disturbance from noise. The furniture was in good condition and the bed was comfortable. The only thing lacking was a fridge. The aircon worked well even if the controls were a bit over-complicated. There was an excellent breakfast served in a pleasant dining area run by pleasant and efficient staff. I would also mention the front desk staff for their helpfulness and good attitude, in particular Livia. I had a couple of pleasant walks into the countryside nearby and there is a large shopping/leisure complex attached which can be accessed directly from the hotel. Overall I found this a very pleasant base for visiting Bern and I will be happy to come back here again.
July 28, 2015