Rated 4.1 out of 5 by 94
Rated 5.0 out of 5.0 by Rupunzel1979 Enjoyable Experience
We booked a suite and were very pleased with the size, cleanliness of the room. The room had everything we might have needed for our stay. The staff that were working on the night of our stay were helpful, knowledgable and friendly (Jessica on reception and Cameron and Tiffany in the bar/restaurant) they really made our stay enjoyable. We would definitely stay at the bexley holiday inn again and would reccomend it to anyone for business or pleasure.
December 6, 2013
Rated 5.0 out of 5.0 by mrstinathompson Everything you need
This hotel is ideally located for visiting London and the South East, being right beside the main A2 and not far to a mainline rail station. Despite its location right next to the busy road, traffic noise is not a problem in most of the rooms. The hotel is clean and tidy and the bar and reception areas are bright, modern colours and all the staff we came into contact with were friendly and helpful.
The only downside was that the hotel was pretty full with a wedding, so we had an accessible room on the ground floor which was twin beds rather than a double. I had requested an upgrade, but this wasn't available. Other than that, everything was perfect.
December 4, 2013
Rated 4.0 out of 5.0 by Eve65 Great overnight stay
we stayed here overnight after a relatives 21st party nearby. The room was very comfortable and easily accomadated the 3 of us. the beds were very comfortable and we all slept well. The staff were very attentive and helpful and the breakfast was terrific. Would stay here again
November 21, 2013
Rated 3.0 out of 5.0 shame about restaurant service
Good value but the service in the evening was poor.
We had booked first night dinner special offer and some friends joined us.
We did not have any cutlery and had to ask for some.
One guest asked for steak well done but it was medium at best.
Sauce ordered for steak but had to ask as did not receive.
Ordered desserts and coffee but they had not arrived after 40 minutes so again had to ask where they were.obviously they had been forgotten.
Staff seemed unsure how to account for the £18 per person allowance we had due to us booking the special offer.
A shame we had to pay extra to park too.
On the good side, the room was very cleam and comfortable and breakfast selectoon very good indeed.
November 21, 2013
Rated 4.0 out of 5.0 by piggy61 soul night
stayed at the holiday inn sat 16 nov ,comfortable bed ,nice room ,poor menu but would stay again ,and eat out
November 21, 2013
Rated 4.0 out of 5.0 by Woody12345 Better visit
2nd stop in 2 weeks, reception process so much better on this visit
November 17, 2013
Rated 5.0 out of 5.0 by RoyUK Looking forward to next visit
We have stayed at this hotel several times now.
It provides an ideal base to explore London and the surrounding area. We use it to visit the O2 arena, and for family that are nearby.
A bus from nearby 132, every twelve minutes will get you there and back
I always maintain that the first greeting you get at any hotel sets the tone of the premises, and is as always driven by the management team, well Sophia excelled herself in all aspects.
It is always nice to see several staff members who have been there a number of years, again an indicator of stability, Susan in the restaurant must be one of the longer serving people.
Staff that are often in the background, but are a vital part of the team, as they area the ones that take care of the room was provided by Andrej, apologies if I have spelt it wrong, she was both friendly and very courteous, often you never meet them!
Special thanks to Christine, her care of the clients is second to none.
The hotel manager has a team to be proud of.
November 13, 2013
Rated 3.0 out of 5.0 by Woody12345 Poor reception
Reception was terrible, not the lady booking me in but her colleague was so miserable. I asked if parking had to be paid in advance to be met with 'the barrier is up!!'
Bad image for hotel as my first stop there
November 10, 2013