Rated 4.4 out of 5 by 196
Rated 5.0 out of 5.0 by Willem Edward Quiet Room, Workout Area Great Service
This is one of the best Holiday Inn's I've stayed in. The room I stayed in was very quiet, to be expected just about at the end of the hall way from the elevator.
Amazing Staff with hot coffee and drinks, a great workout room and large heated indoor pool and hot tub.
I would highly recommend this hotel for business and pleasure.
The reason the value rating is 4 stars, is due to the busy time over thanksgiving and not getting my normal discounted rate.
November 25, 2015
Rated 5.0 out of 5.0 by Yguy23 Good Property with GREAT Staff
This is the place in Big Rapids if you need a full service hotel, and it comes at reasonable value and good quality.
November 25, 2015
Rated 3.0 out of 5.0 by KJ27dda Good room, lacking perks
The hotel was nice, but it was lacking perks. No continental breakfast, and there wasn't a refrigerator in the room.
November 18, 2015
Rated 3.0 out of 5.0 by pattap good service terrible internet
Bad internet. very disappointed.
November 16, 2015
Rated 3.0 out of 5.0 by Thewax4 Clean rooms
Room was nice, to much softener in the water. Pool was much too cold to use.
November 12, 2015
Rated 5.0 out of 5.0 by USA Visitor1 Beautiful Suite, Awesome Stay
I recently stayed in Big Rapids and had the pleasure on enjoying the beautiful 2 room suite offered at this property. The suite was well furnished and upgraded with 2 BIG screen TV's.
However, at check-in I was not offered any welcome points or any mention of priority club membership. Also, the smell of air freshener was almost overwhelming in the elevator, hallways, and my room. This Big Rapids property is the perfect location for central Michigan travel and worked perfect for my business needs.
November 8, 2015
Rated 5.0 out of 5.0 by pcguy42 Great rooms
I really loved the comfort of the rooms, especially the beds and pillows. All the staff we spoke with was very friendly, responsive and helpful. Although we were disappointed that the restaurant kitchen staff was sent home before we arrived due to lack of customers, they did suggest nearby places to eat which worked out quite well. I would definitely stay here again.
November 3, 2015
Rated 4.0 out of 5.0 Big Rapids Holiday Inn
Great hotel with excellent staff and service. The room and beds were extremely comfortable, only downside it that the walls are pretty thin so you can hear the guests in the room next to you. Overall, a great stay.
November 1, 2015