Rated 4.1 out of 5 by 48
Rated 4.0 out of 5.0 by carice77 As expected for Holiday Inn
Clean room. Easy check-in / check-out. Staff is extremely friendly and helpful. A/C is a wall unit vs. central or forced air so a bit dated and not super efficient. Little bit of noise on first floor but nothing to complain about. WiFi worked fine, average speed for hotel. Unhappy room service and lobby dining / bistro does not open before 7am, not helpful for business travelers. Overall price relatively competitive.
July 25, 2014
Rated 5.0 out of 5.0 by BudW66 Great Stay
Clean upgraded hotel. Excellent staff and comfortable room
July 25, 2014
Rated 5.0 out of 5.0 by Anmore1115 Clean and Quiet Rooms
Stayed for one night at Big Rapids. Very quick check-in. Nice and clean rooms, bathrooms very in great condition. Used the on-site restaurant for an early dinner. Good menu selection, food was good. Quiet hotel where we were able to get a good nights sleep. Bed was very comfortable and a choice of pillow type was appreciated. Check out again was very quick. Would stay here again.
July 21, 2014
Rated 5.0 out of 5.0 by eye2eye great service
Amber was very nice checking in!!
the Bar/ grill was excellent!!
July 15, 2014
Rated 4.0 out of 5.0 by bula50 Great night
Good bed, great shower. Overall a great facility!!
July 7, 2014
Rated 5.0 out of 5.0 by Happy Trails 23 Great Room
The suite I stayed in was excellent. The shower was really modern and a delight to use.The layout of the suite was wonderful. Plenty of room to move around and relax without staying in the bedroom. I really enjoyed my stay at Big Rapids.
July 6, 2014
Rated 4.0 out of 5.0 by Guess Who Clean and comfortable
Extremely slow on check in; one counter person working with entire wedding guests checking in. No refrigerator in room!
July 2, 2014
Rated 5.0 out of 5.0 by Stein9 NICE STAY
Wife and I stayed in route to Boyne and my expectations for the hotel was low. But, totally surprised. Hotel is all revampted, everything is updated. Rooms, carpet, counter, shower, beds....all very clean and the employees were very nice and helpful. I would stay here again, one of the few Holiday Inn properties I would say that about
July 1, 2014