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Rated 4.4 out of 5 by 146 reviewers.
Rated 4.0 out of 5.0 by Great Stay at Big Rapids Overall stay was good. Would not recommend booking people in conjoining rooms unless they are booked together - you can hear everything through the door. Tea and hot water would be appreciated in the entrance area. June 24, 2015
Rated 5.0 out of 5.0 by Nice facility The rooms and overall facility looked new and clean. The air conditioning units and fitness center could be upgraded a bit, but other than that this was a nice place to stay at. June 24, 2015
Rated 1.0 out of 5.0 by no Amenities Your pool was closed, I think I should have been informed before I arrived. For the cost I payed I should have gotten breakfast, instead we had to go to your restaurant waited 20 min for our coffee and ONE hour for our food and we were the only party there. Water tasted bad, you should have provided bottled water for coffee machine. When we asked what there was to see or do in Big Rapids the answer we got was NOTHING. Why did it cost so much to stay there??? June 24, 2015
Rated 4.0 out of 5.0 by A nice place to stay. The price was a little bit high, but overall, the hotel was very nice. The staff was exceptionally pleasant, and the rooms were comfortable. June 22, 2015
Rated 5.0 out of 5.0 by Excellent Clean room Stayed 4 nights. The rooms were clean and quiet. The only complaint is that the Sporting News was slow for breakfast, especially at picking up the check. However, the food was good. June 21, 2015
Rated 5.0 out of 5.0 by Great room, excellent food The room was clean, roomy, and quiet. Amenities were great. Fitness center great. Food was great and staff was friendly and helpful. Highly recommend! June 18, 2015
Rated 5.0 out of 5.0 by Great service Staff was awesome, room was comfortable. No complaints! June 10, 2015
Rated 5.0 out of 5.0 by Friendly, Clean and Comfortable We had a GREAT stay at this hotel. The staff were very friendly and helpful. Even with the hotel being almost full, it was quiet and clean. The beds and pillows were VERY comfortable! The only problem we had with our stay was the room did not have a fridge or microwave. June 9, 2015
  • 2015-06-30T10:26:56.894-05:00
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