Rated 4.4 out of 5 by 237
Rated 5.0 out of 5.0 by Verified Reviewer great stay
stayed here for a weekend business trip. had a very pleasant stay. Staff is great and everything clean. check in and out was fast. You really can't go wrong with a Holiday Inn!!!I would stay again.
May 24, 2016
Rated 4.0 out of 5.0 by Verified Reviewer Good service always but
I stay in this Holiday Inn several times a year... It is the best choice of available hotels. But I find it a bit over priced for the rooms. They are always clean etc but for The price it would be nice to have a small refrigerator and microwave. With a restaurant on site you can't bring leftovers back to the rooms or have anything kept cold. Even the lower priced chains have refrigerators in the rooms.
May 22, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Courteous Staff
1. Very Courteous staff right from front desk .
2. Staff goes above and beyond and very helpful.
3. I was running Low air pressure on one of my tire as read by Tire pressure monitoring system, Contacted the front desk if they have any air pump. One of the staff by name Ron brought mobile air cylinder from maintenance fully pressurized and charged the air to the tire. He had to go back and forth for charging the air cylinder and finally he charged the tire to correct pressure. This is very helpful act on part of Ron which is definitely above and beyond act. THANKS RON.
May 20, 2016
Rated 5.0 out of 5.0 by babygirl2 Comfortable , clean bedding, great staff
Thank You for a wonderful stay, Staff was excellent, I would highly recommend this Hotel to others when staying in the Big Rapids area.
May 10, 2016
Rated 5.0 out of 5.0 by Jord123 Great place to stay
The hotel was clean and comfortable. Hotel staff was helpful and friendly.
May 9, 2016
Rated 5.0 out of 5.0 by cmf24 Enjoyable Stay
Per night stay cost could be less.
May 4, 2016
Rated 5.0 out of 5.0 by "Smack" amenities
Several of the rooms do not have microwave ovens or refrigerators. I think this would be appeling to customers.
May 4, 2016
Rated 5.0 out of 5.0 by Dorn Great Stay
They make it easy to book, check in and your stay will be a top drawer experience. Good golf course next door. Shopping, many places to eat and very peaceful.
May 3, 2016