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The Grand Montana-Billings
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-406-2487701
Hotel Fax: 1-406-2488954
Hotel Fax: 1-406-2488954
Rated 3.3 out of 5 by 55
reviewers.
Rated 5.0 out of 5.0 by AuntP very nice comfortable beds. The hot tub was wonderful.
We enjoyed our stay very much. The staff was very friendly and accommodating. The hot tub was an added bonus for relaxation. Thank you for another great weekend.
June 7, 2013
Rated 5.0 out of 5.0 by JLDempsey Amazing place
This has always been my favorite place to stay in Billings. Last weekend we stayed overnight with the kids right after school was out for the summer and received an upgrade to a suite. That was such an awesome treat!!!!! Great staff!!!!!!!!!
June 7, 2013
Rated 5.0 out of 5.0 by PLS60s Comfortable and clean
We stay here often and have always enjoyed our stay.
June 7, 2013
Rated 5.0 out of 5.0 by KC56 Value Plus
We always have a relaxing stay at your hotel. It seems as though we visit monthly for our Billings trip and always stay at your hotel.
June 5, 2013
Rated 1.0 out of 5.0 by Selina63 The worse HI I have ever stayed in
This hotel is old and run down. The hallways smelled musty. It is very outdated. The wall air conditioner sounded like a plane taking off. My room was not clean. There was cracker crumbs on the floor and half used hotel shampoo. The staff was not friendly or helpful. I waited 30 minutes to check in. There was other staff coming in and out of the desk area but did not acknowledge customers waiting. Only one person working the desk at peak hours. Could not print plane tickets because ink was out of both printers. Desk clerk was unwilling to help. Did not sleep due to loud guest and air conditioner. I finally got up and left hotel without much sleep before my flight. I would not recommend and would NEVER stay here again.
June 5, 2013
Rated 5.0 out of 5.0 by iammrdbake Everything I've come to expect from Priority Club
In my line of work I often stay over in small towns with not so comfortable motels. So when I get a chance to "treat" myself to a nicer hotel I choose a Priority Club hotel.
I don't require a lot but this hotel and it's staff really put me at ease. Check in was pleasant and I got a number of upgrades: an automatic room upgrade, breakfast voucher, drink voucher and a snack and drink bag.
The room was very pleasant upon walk in with a separate "living room" area and wet bar with microwave and fridge.
The room was clean and everything worked.
The bed was comfortable with choice of soft or firm pillows.
Breakfast buffet was very good with lots of options and attentive cooks to make sure the food was fresh.
The lounge is comfortable with a variety of beer, wine and liquor.
The menu has a lot of options and the food is surprisingly good(I say this because hotel restaurant food is usually mediocre).
Every staff member I met was courteous and friendly.
I usually prefer Crowne Plaza Hotels but picked this one because it was a little cheaper. On my return visits I haven't even considered staying at the Crowne because I get what I need at this hotel.
June 2, 2013
Rated 3.0 out of 5.0 by Charlottebavaria Old but okay and like that they allow pets
This property is old and needs a lot of attention. There are also employees that are not in the right position. Most are very nice though...I like that the rates are fair and my toy poodle is welcome....the food is not very good and way too expensive since it is not good.....I think this property needs new management that is an attention to detail person!!!
June 2, 2013
Rated 2.0 out of 5.0 by Loren22 Upgraded Room
I booked a suite with a select comfort bed in the tower of this hotel based on past reviews. We arrive and the nice front desk staff upgraded our room to the Presidential Suite because we are priority club members. We stowed our suitcases and went to our seminar. Our seminar lasted until nearly 11 pm when we retired to our room. What a disappointment. The décor itself was nice, lots of room with two bathrooms, a Jacuzzi tub with shower and living room with large television. However, the king size bed itself was one that you would find in cheap hotel. There was absolutely no support. Definitely not a select comfort bed! Is there really one room with a select comfort bed in the hotel? The pillows were fluff. We decided to make the most of it and try to get a good nights sleep. Sleep was not possible. We got up in the morning feeling like we had been beat. I turned on the shower-no hot water. I checked the sink, it had hot water. Tried the shower again, no hot water!!!! We left this hotel with no sleep and no shower. Looking up at the ceiling in the bedroom area the ceiling was falling down from water damage. The hotel lobby itself looks nice, topically, but really needs an update if you look close.
May 29, 2013
