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Rated 3.4 out of 5 by 457 reviewers.
Rated 1.0 out of 5.0 by Not Good No recognition as Platinum Elite member. We were put in the low level wing. No offer of points. We used reward nights and were charged a $25 per night convenience fee. Locked out the second day. We've stayed before in the tower rooms and they are somewhat nicer. July 29, 2015
Rated 5.0 out of 5.0 by Nice hotel, nice set up A very nice place to stay in Billings. An older property but well maintained. Good safe parking and the atrium area is very nice. July 29, 2015
Rated 3.0 out of 5.0 by Staff was great The front desk staff was very helpful and nice. They had rags available for use to clean our motorcycles with. July 29, 2015
Rated 4.0 out of 5.0 by Great Service Was fair priced, and staff nice. Had a nice happy hour in the lounge. Bartender very attentative. July 29, 2015
Rated 2.0 out of 5.0 by Not the best Holiday Inn by far Place is run down. Waiter for dinner first night did not have a clue how to do his job. Totally screwed up the order. Breakfast was a little better. I am big fan of Holiday Inn Express after this trip learning that Holiday Inns are the old properties and not as good physical facilities. July 28, 2015
Rated 4.0 out of 5.0 by Great Value Great value. We stay here every time we visit Billings. July 28, 2015
Rated 1.0 out of 5.0 by Power out for long time, emergency lights don't work !!! I frequent Holiday Inn quite a bit and always very pleased , however this hotel was a big big disappointment. The power went out for three hours, phones did not work, the emergency lights did not work leaving guests to stumble around in the dark. Unable to take a shower due to no lights in the bathroom. Checked out with other angry guests and requested management contact me, talked to some assist manager via phone who could not answer my questions, requested the GM contact me and never heard from him. Wow ! July 26, 2015
Rated 5.0 out of 5.0 by okj for overnite stay not totaly happy but basicaly ok they did have large covention type thing going on at the time will bewatching to see if next stay improves July 25, 2015
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