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Rated 3.4 out of 5 by 295 reviewers.
Rated 4.0 out of 5.0 by overall it was good room was older, staff was great. rooms were very clean , good toiletries, ive stayed here before and my last room in the tower was way more modernized .bed was confortable. October 27, 2014
Rated 2.0 out of 5.0 by Casino Staff Woman It was 11 pm when we got back to the hotel from our conference. When we realized there was no Microwave in the room we went to the lobby. The front desk advised we return to our room and call down for one. The casino woman offered to microwave our soup. She was very nice and courteous. Front desk....NOT SO HELPFUL. October 27, 2014
Rated 2.0 out of 5.0 by Needs an major modernization. The staff was wonderful and helpful. I was disappointed in the hotel. Mainly because it needs a major update. The closest parking area to the entrance that was closest to our room was in the back. Poor lighting. If felt more like an alleyway. Two floor and NO elevator in the wing I was in which made finding the room difficult. This is the first hotel in the Holiday Inn family that I would never stay in again. October 27, 2014
Rated 3.0 out of 5.0 by Bar Keep Shannon the bar keeper wouldn't let have the keys to the airport shuttle to drive around the parking lot, I just wanted to see how drunk I really was. October 27, 2014
Rated 5.0 out of 5.0 by Another Great IHG Property My husband and friend stayed here on their way to Coeur d'Alene, ID. The room was comfy and the staff was very nice. The hotel is conveniently located. They arrived late and were able to find a restaurant really close by. October 24, 2014
Rated 3.0 out of 5.0 by OK for a 1-night Stay My husband and I stayed at this hotel for one night and it was OK; the bed was quite comfortable but the rooms are a bit out-dated and we were surprised to see an adult novelty shop directly across the street from the hotel. The lobby area was quite nice and we noticed there were guest rooms that surrounded the lobby - but we were placed at the very rear of the hotel in one of the more remote rooms - which we weren't very happy about. All in all, it was OK for one night - but given a choice, we probably wouldn't stay at this hotel again. October 24, 2014
Rated 5.0 out of 5.0 by Great Stay The rooms were very clean and comfortable. The location was central to shopping and restaurants. The location was also easy to access from the interstate. October 23, 2014
Rated 1.0 out of 5.0 Room Was Never Cleaned For New Guest - Told That 5 Employee's Called In Sick When I opened the door to the room, I noticed that it was messy; I thought someone was already checked into that room. When I went to the front desk, they told me that there was no individual/s check in to that room. I explained to them that the room was messy, and that there were no clean towels or shampoo in the room. I was told that they had five employee's call in sick, and that they were super busy, due to the rodeo in town. My plans are to never use this, or any other Holiday In again. October 22, 2014
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