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Rated 3.4 out of 5 by 489 reviewers.
Rated 5.0 out of 5.0 by Great place to Stay The overall experience with my stay was more than expected. The staff were more than happy to provide any assistance needed. August 27, 2015
Rated 4.0 out of 5.0 by Very nice stay, but beginning to show its age. Our King Suite was very spacious and accomodating. My only negative comment is that the facility is beginning to show its age. Little things in the room that are beginning to show wear and tear, but things housekeeping may not notice to inform maintenance. On the positive: the staff was very friendly and genuinely enjoyed talking to, and assisting us. Food in the restaurant was very good. Check-in and check-out was fast and simple. August 25, 2015
Rated 1.0 out of 5.0 by 2 rooms with major issues Just thought I would let you know how my stay went tonight got in after a long travel day I was upgraded to the presidential suite when I walked in I notice the floor was wet and the air conditioner must of not been working and they had a portable one running being vented in to a pulled grill on the air return and the condensate line draining on the floor. I am not picky but I did not like not having the vent screen off where I could look at the disgusting open wall. I went down to the front desk and the gave me a king room which the carpet is so stretched out it has ridges down the center of the room and having my hip replaced this is dangerous at night I could trip and fall lets hope that does not happen. While I am typing this I looked at the lamp by the door has a huge piece of gum stuck to it. I am not picky but two rooms with major issues. I think every thing should work. I am a Spire Elite member. I just thought you should know how my stay was. Dan at the front desk just said he will add more points to my account for all of my problems. I know he did the best he could but he could not fix my issues. I will not be staying at this hotel again and we are now traveling to town on business 4 - 6 nights a month. I usually stay at the express but your hotel a try now I am going back to the Holiday Inn Express. Please feel free to contact me if you have any questions. August 25, 2015
Rated 4.0 out of 5.0 by Old building , old everything Old and update building and beds and towels. This place is a nice location but smells of smoke and is the last IHG Hotel we will use for business or leisure. I run a large non profit and would like to use the meeting and conference areas but my staff do not like the rooms. August 25, 2015
Rated 1.0 out of 5.0 by No sleep for the tired traveler After telling the check in clerk about our lengthy drive that day of over 1100 miles and how bad we needed a good night of rest we were given a room right next to a busy highway and the roar from the vehicles going by kept us awake all night!! It was hard to get going in the morning and we felt wasted the entire day as we traveled so far and didn't sleep, we would have been better off sleeping in our car. August 24, 2015
Rated 5.0 out of 5.0 by Friendly Staff I found the staff to be helpful and friendly. I was impressed with the quality of the service after staying at more expensive places and NOT getting such service. Thanks for such a great stay. August 24, 2015
Rated 4.0 out of 5.0 by Billings, MT This was a very nice Holiday Inn...I loved the casino! Rooms were a little pricey even with my Priority card and Triple A. The food was ok...I've had better, but the buffets were presented very nicely! I would recommend a stay here! August 24, 2015
Rated 2.0 out of 5.0 by Not what I expected from a Holiday Inn I have stayed at many Holiday Inns during my travels. Unfortunately, this hotel was not like other Holiday Inns I've been too. I arrived a little after 4:00pm after traveling for over 10 hours with 2 dogs and was told my room wouldn't be ready for at least an hour. I was offered 10% off breakfast or a free drink at the bar restaurant but with 2 dogs that I couldn't leave alone in the room, I didn't see how that was helpful. When I finally did get into my room, the smell was way too fragrant. It smelled like a flower bomb had just gone off. The room and hotel were very run down. It felt neglected and I was glad I was only there for a short one night stay. I would not recommend this hotel and will not be staying again. August 20, 2015
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