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Rated 3.4 out of 5 by 365 reviewers.
Rated 3.0 out of 5.0 by stayed many times getting worse with each time Comfortable rooms but last few times I have stayed the rooms have not been cleaned well. last two times I stayed called the front desk and asked for something and they didn't bring it until I called 2 or 3 times.i will stay 1 more time but if it's not better I will stay other places. I am usually happy with IHG property as I am a platnum elite member and live in hotels 6 months a year March 4, 2015
Rated 1.0 out of 5.0 by Dirty, Dilapidated, and Dissappointing Our stay at the Grand Montana Inn was single-handedly the worst stay we have ever had at a hotel. The breakfast staff was rude, inefficient, dirty, and irritable. We watched our waitress pour water from a used pitcher on a bus tub into our glasses. She repeatedly dropped glasses, stuck her fingers in our cups and brought us cold coffee. The door to our room was too small for the frame and let light and sound into the room on all sides. The bathroom hardware was rusting and flaking. The tub and toilet were dirty. The hallway carpets were dirty with black debris and band-aids. The hot tub was yellow. Had we been able to find a room in Billings anywhere else we would have walked out! We will never stay here again! March 4, 2015
Rated 5.0 out of 5.0 by good staff great to work with, rooms average or above, was very nice of them to let me leave my car their while I traveled out of the country. The better part was having a warm courtesy van waiting for me when I returned and a warm room waiting for me at the hotel. this was all arranged by the local staff. thanks again. March 2, 2015
Rated 1.0 out of 5.0 by Smell room! The hotel is old and dated. The room smelled like an old tennis shoe. March 1, 2015
Rated 5.0 out of 5.0 by Clean room the room was clean and the beds were very comfy. The Swimming room was very nice and relaxing. February 25, 2015
Rated 5.0 out of 5.0 by Needed Sleep My brother and I were making a long drive and needed to stop at a hotel to spend the evening. I always go to holiday inns due to the experience across the board. Its always comfortable and clean. February 24, 2015
Rated 4.0 out of 5.0 by Nice Rustic place to stay in Billings Nice reasonably priced place to say. I like the tower, nad I really like the breakfast. The location is away from the airport, but not too far away. There are numerous, nice places to eat right up the road on Kings Avenue. I've stayed here for business twice, and I even took the family there this past summer. We all had a great time stay here at the Grand Montana-Billings. February 24, 2015
Rated 5.0 out of 5.0 by air conditioning Our room was a little warm, we tried moving temperature controls to cool fan but it continued to blow warm air. So we left it off and had to open window. February 17, 2015
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