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Rated 3.4 out of 5 by 436 reviewers.
Rated 5.0 out of 5.0 by comfortable atmosphere and relaxing Feels like home away from home very familiar with Holiday Inn, my family and I always stay there when we are in town. June 29, 2015
Rated 5.0 out of 5.0 by Good value, clean comfortable room, great service. My family travels to our ranch in Montana from Texas several times a year, and we always stay at the Grand in Billings after we fly in or the night before we fly back out. The hotel is always clean, comfortable, and inviting. Customer service is excellent and the food is always fresh and tasty. The only thing negative I have to say is the internet is slow. Overall, I highly recommend this hotel whether for business or leisure purposes. June 27, 2015
Rated 1.0 out of 5.0 by first terrible experience No acknowledgement of my status. No upgrade of room, instead my view was of the garbage containers of the hotel. June 20, 2015
Rated 2.0 out of 5.0 by Time to remodel This place is filthy. I stayed in this motel almost 15 years ago and I don't think they have cleaned the place since then. I think it has the same carpet and couch. The bed was the only safe zone in the place. Comfort level of the bed was not bad. And come on...it's time to come out of old world and serve some free breakfast. They have free coffee, but only in the mornings first thing. When it runs out, you have to make it in your room...if they remember to leave you any. I had to ask for coffee almost every day. The work out room was unbelievably dirty. No hand towels, no handi wipes. The machines didn't have just a coating of dust, they had a build up of sweat, dust and grime. The grime was so built up, I couldn't write "wash me" in it, I would have had to carve it in. The carpet was so stained and dirty, I was afraid to walk barefoot in my room. The carpet in the hallways was sun and water damaged. I will not be back. I am a loyal Holiday Inn customer and will continue to be. Please do NOT post my comments. But you do need to know about the quality of this motel. It's giving Holiday Inn a bad name. June 20, 2015
Rated 3.0 out of 5.0 by Needs remodeling Got a room expecting it to be in the 'newer, nicer' part of the Hotel. When given my key and room, it happened to be the older less modern rooms. I also was not verbally recognized as a IHG rewards member. June 19, 2015
Rated 5.0 out of 5.0 by Grand Montana Billings I always enjoy staying at the Grand Montana - Billings, Holiday Inn. Quiet, relaxing and convenient to restaurants after a difficult day working. June 19, 2015
Rated 2.0 out of 5.0 by not worth the money 1st room smelt like urine. they did relocate us furniture is dirty in both rooms. pool area dirty, and apparently housekeeping does not work on weekends as our room never got cleaned. June 18, 2015
Rated 4.0 out of 5.0 by Dated but adequate Nothing to write home about but they allow a dog in the room. June 18, 2015
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