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Rated 3.3 out of 5 by 208 reviewers.
Rated 3.0 out of 5.0 by Billings HI Grand Montana This is a location that I have stayed at many times in the past for business and pleasure. The service is usually very good. The ladies in the restaurant at breakfast are fantastic. The buffet is great. I love all of the fruit. Having said that the menu for the evening meal is horrible and extremely limited and that is giving it a bit of credit. I am a business traveler and the last thing I want to do after a long day is go out again to get dinner but when I stay here I have to. July 28, 2014
Rated 2.0 out of 5.0 by Last Resort Experience was fair at best, WIFI kept shutting down, I left the hotel at 7:00 am and returned to a un cleaned room at 5:30 just to get a knock on the door at 6:00 pm to clean it while I was trying to unwind from work. Heating and cooling unit had so much dust in the intake screen it could barely work. July 27, 2014
Rated 2.0 out of 5.0 by I used to enjoy this Holiday Inn.... This Holiday Inn used to be a much more visitor friendly place. I had to complain multiple times about the air conditioning and nothing was done. You could hear it working, but nothing was coming out of the vent. If you've been to Billings in July you know you want AC in your room and it just didn't work very well. Very disappointed in my stay. July 27, 2014
Rated 2.0 out of 5.0 by Its like a movie set. This hotel looks new on the outside but the inside is OLD, beds old carpet smells, A/c barely works, Old style decor and furniture. I stay at Holiday inns constantly this was a huge disappointment, but the hotel is full go figure that. As a Platinum Priority club member who is used to getting a few extras I got nothing here, not even a bottle of water. I even asked if they needed my club info and I was told no they had it! I stay in hotels 3 weeks out of every month but my next trip to Billings MT. I will not stay here I will try the Crown Plaza and if its like this I would try a hotel with a number in the name the quality is about the same. July 27, 2014
Rated 1.0 out of 5.0 by Entire experience Very poor overall had unacceptable room, changed to one that was better, however access keys were not working properly, locked out on three different occasions. Food in the concession area was terrible! Poor choices, too costly for what was available, "FRESH FRUIT" was inedible! Under ripe, hard, tasteless, very unsatisfactory. Restaurant food was "so so", disappointing choices on the buffet. I have stayed at Holiday Inn many times, and always had pleasant experiences, but, if this were my first stay, it would be LAST! July 26, 2014
Rated 4.0 out of 5.0 by Great place to relax. My stay at The Grand was comfortable, and the room was clean and inviting. The location is convenient to where I needed to be in Billings, and the price was right. The staff was attentive and friendly, which was a pleasant surprise when compared to some places I've stayed. I would not hesitate to recommend this hotel to friends and colleagues alike for any future stay in Billings! July 25, 2014
Rated 4.0 out of 5.0 by Ok stay The stay was average, not bad but not as nice as other places we stayed on our trip. July 25, 2014
Rated 5.0 out of 5.0 by Nice home away from home When visiting my son in Billings MT we now have a new place to stay. The Grand Montana (Holiday Inn) was cool and comfortable. The manager and staff were very helpful, friendly and full of good information from directions to meeting our needs. The rooms were great and nicely appointed. We will return! July 24, 2014
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