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Rated 3.3 out of 5 by 264 reviewers.
Rated 1.0 out of 5.0 by terrible plumbing shower did not work until the strong guy from downstairs came and turned it on clearly they were used to these issues but had never fixed them toilet did not work properly they knew it was a problem but did not suggest any adjustment NEVER would stay there!!! September 19, 2014
Rated 5.0 out of 5.0 by It pays to be loyal! Got a free night at the Holiday Inn Grand and really enjoyed it. It takes less points to stay here than the Crowne and the accomodations are about the same. September 19, 2014
Rated 5.0 out of 5.0 by Outstanding Stay This hotel provided an excellent stay for one night traveling between the Black Hills and Yellowstone National Park. September 17, 2014
Rated 5.0 out of 5.0 by Great staff and great service This is the place to stay in Billings. The staff go out of their way to be helpful and friendly.m September 17, 2014
Rated 3.0 out of 5.0 by ... Front desk agent greeted me like it was her Monday simply saying hello without a smile and did not recognise my elite atatus. She did not even explain how to connect to the wi-fi. I had to call the front desk for instructions but no one answered the phone call so I had to come down for it. Although it the wi-fi code was written on the key sleeve she should have explained it to me just like any other holiday inn hotels I've stayed at. September 16, 2014
Rated 4.0 out of 5.0 great hotel food was iffy I stayed at this hotel for a wedding I was part of and was also the baker. the staff were all amazing I was very happy with their care and attention to detail. my only draw back was the food. The breakfast buffet was horrid. the biscuits were hard and the gravy was overly salty. the bacon and fruit were the only good part of it. September 15, 2014
Rated 4.0 out of 5.0 by my stay Was very relaxing to stay here while i was in billings working for the week. September 15, 2014
Rated 4.0 out of 5.0 by clean rooms and bedding excellent place to stay and relax. Hotel was well very clean. the staff was helpful September 14, 2014
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