Rated 3.3 out of 5 by 205
Rated 2.0 out of 5.0 by mandmgriffin Its like a movie set.
This hotel looks new on the outside but the inside is OLD, beds old carpet smells, A/c barely works, Old style decor and furniture. I stay at Holiday inns constantly this was a huge disappointment, but the hotel is full go figure that. As a Platinum Priority club member who is used to getting a few extras I got nothing here, not even a bottle of water. I even asked if they needed my club info and I was told no they had it! I stay in hotels 3 weeks out of every month but my next trip to Billings MT. I will not stay here I will try the Crown Plaza and if its like this I would try a hotel with a number in the name the quality is about the same.
July 27, 2014
Rated 1.0 out of 5.0 by Garden gal Entire experience
Very poor overall had unacceptable room,
changed to one that was better, however access
keys were not working properly, locked out on three
Food in the concession area was terrible!
Poor choices, too costly for what was available,
"FRESH FRUIT" was inedible! Under ripe, hard, tasteless, very unsatisfactory.
Restaurant food was "so so", disappointing choices on the buffet.
I have stayed at Holiday Inn many times,
and always had pleasant experiences, but, if this were
my first stay, it would be LAST!
July 26, 2014
Rated 4.0 out of 5.0 by Daniel T. Great place to relax.
My stay at The Grand was comfortable, and the room was clean and inviting. The location is convenient to where I needed to be in Billings, and the price was right. The staff was attentive and friendly, which was a pleasant surprise when compared to some places I've stayed. I would not hesitate to recommend this hotel to friends and colleagues alike for any future stay in Billings!
July 25, 2014