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Rated 4.1 out of 5 by 135 reviewers.
Rated 2.0 out of 5.0 by Poor all around Internet only worked when standing at the front door. Nuts and food on the floor No pen or paper in the room Loose lock on the connecting room; sound proofing terrible Other than the desk chair there was no other chair in the room. There was a floor lamp though in the corner where a chair should be. No "do not disturb" card for the front door. July 15, 2014
Rated 5.0 out of 5.0 by Good business hotel A comfortable business hotel. We've stopped here twice this year and will likely be back a couple times more. July 12, 2014
Rated 3.0 out of 5.0 by Ok place to stay Staff was friendly upon my checking in. They were a little slow getting the room ready so we went to the bar and got a beer. (We checked in after 5pm) The hotel does have a nice view of the river and the outside patio looks over it. The only issue i had was with the maids and trying to get the room cleaned and or extra towels. Other than that not a bad place to stay. July 10, 2014
Rated 3.0 out of 5.0 by Nice staff but noisy environment This was my second time staying in this hotel. Like the first time, the final bill showed a total charges over what was promised when the booking was made on line. Had to call the hotel afterwards to sort out the overcharge. July 10, 2014
Rated 2.0 out of 5.0 by Noisy, no sleep! The noise from a bar across the street/parking lot of this hotel was so loud we barely slept at all. Even after the bar closed there were sirens, dogs barking, and at 3AM 5 police cars in the street outside the hotel. I didn't realize I was staying in a bad area of the city. Would not recommend staying here if you expect to sleep. Also, the first non-smoking room they put us in had obviously been recently smoked in. It was very smokey and musty. July 3, 2014
Rated 4.0 out of 5.0 by Great Location The hotel was in a great location, however, the weekend I visited there was a 350 person wedding going on and it was also graduation so the place was packed!! Even still the service was good and the staff was friendly. The only negatives I had were the rooms were a little dated and the beds were not very comfortable. Also the bathroom was tiny. I did manage to get a nice view of the river. I would suggest anyone staying there to check out their outdoor seating area and bar. Many people don't even know about it. Also the indoor pool was very nice. July 2, 2014
Rated 4.0 out of 5.0 by Most importantly: my dog enjoyed stay. Helpful and pleasant staff. Comfortable. Accessable to what downtown worth going to. July 2, 2014
Rated 2.0 out of 5.0 by Not Recommended Unorganized check-in and small rooms. I checked in close to 5pm and my room wasn't ready. I was there for a wedding and apparently the bride and groom had gift bags for guests staying at the hotel...we never received them. We found out about the gift bag from the mother of the bride after we checked out of the hotel. Overall I would not recommend this hotel. July 2, 2014
Rated 4.0 out of 5.0 by CalifornianMa Good to stay for a night with free parking and internet. The room is clean as the basic Holiday Inn as expected. The location is good and in the good part of the town. There are enough eateries near by. Many young people were in this area. We were on the way to Cornell University. July 1, 2014
Rated 4.0 out of 5.0 by Basically Ok OK. Room all right, but no response to an issue with the lighting in the room. Would stay again if in the area. June 28, 2014
Rated 5.0 out of 5.0 by Best accommodations and customer service I've had in a long time! It was so refreshing to stay in a clean, quiet place where the staff genuinely seem to care about you and your stay! The beds were the most comfortable I have ever had in a hotel. The pillows too! Parking was close because I'm a rewards member. I loved that perk as well. Excellent property! Highly recommend! June 27, 2014
Rated 4.0 out of 5.0 by Friendly and Attentive Staff All staff members I dealt with were friendly and helpful. The servers in the dining room were attentive and breakfast was good value. June 26, 2014
Rated 4.0 out of 5.0 by Very Nice Hotel Accommodations were great, restaurant had very good food. Only downside was noise level in other rooms at night. June 23, 2014
Rated 5.0 out of 5.0 by Binghamton, NY Holiday Inn I have been to this Holiday inn several times. Virtually always a pleasure to stay there. The only problem this time around was that their Internet Wi-Fi service stank - I found it very difficult to connect and once connected the speed, or lack of it, was abysmal. Otherwise all went well. Clean, comfortable rooms, nice staff, nice bar. Will stay there again. June 22, 2014
Rated 3.0 out of 5.0 by Hotel under Renovation At time of visit, it appeared that hotel was under renovation (re-modeling rooms) and in need of some repair (pool closed for repair, public restrooms off the hotel lobby closed for repair). As in past visits, we had to contact housekeeping ourselves (or through front desk) for clean towels on day 2 of visit and no one came to make up the beds on day 2 of visit. This may be hotel policy (happened to us on three recent visits) or cost cutting measure, but it may present a problem for some visitors. June 18, 2014
Rated 4.0 out of 5.0 by A hidden gem Great staff; clean rooms; convenient location. But, if you go out to eat, you may need to get back into your car. There are limited good restaurants within waking distance. June 13, 2014
Rated 4.0 out of 5.0 by Service is the highlight It's everything you expect from a HI - a bed, a dresser, a bathroom. But, (most of) the employees were by far the friendliest I've ever met. The banquet manager, in particular, went above and beyond. Thank you for taking such good care of us! June 10, 2014
Rated 5.0 out of 5.0 by Great hotel Great hotel with nice view of the river from the rooms. Really nice breakfast June 1, 2014
Rated 5.0 out of 5.0 Quality experience at a reasonable price! We arrived in the area without reservations, but discovered that it was a simply and quick process to reserve online. Got a great AAA discount. We were also able to include our dog without the usual extra charge and the free breakfast in the hotel restaurant topped off the experience beautifully! May 30, 2014
Rated 3.0 out of 5.0 by Very disappointed I stayed one night; I pre-ordered breakfast the night before to be delivered to my room for a 9am arrival. At 9:15am I called because my breakfast had not arrived and was told that due to a wedding party they were backed up and that my food would arrive in 15 - 20 minutes, they should have called to tell me about the delay instead of my having to call. By 9:45am my breakfast still did not arrive & I placed another call to be told that it was on it's way up. At 10am, my breakfast still did not arrive so I called to tell them to cancel my breakfast order since it still had not arrived and was told that I could come downstairs and eat or pick it up; I told the young lady that it was okay, I would just get something to eat once I checked out since I was kept waiting for 1 hour. Also, one of the towels was frayed with threads hanging from it & there were crumbs on the desk in the room when I arrived. May 24, 2014
Rated 5.0 out of 5.0 by Nice Hotel and Friendly Staff Stayed here during the very busy BU graduation weekend. We had a nice welcome at reception and were provided a fine room that matched our preferences. Two free drinks at the bar were included for Priority Club members, along with preferred parking in the lot. We enjoyed our drinks in the spacious riverside lounge and admired the layout. We went out for the night and on our very late return we found the parking lot overflowing, with all the "preferred" spots taken. A staff member was outside however, and he directed us and the other late arriving guests to the overflow lot. It was nice that someone made the effort to help the guests find a spot to park. It really showed that the property is customer-focused. The breakfast was sit down and pay variety, with just free coffee. It would have been nice to have some danish or rolls available for those who want to grab something before going out for breakfast (while the Girl is getting ready) but this is not the HI Express. The rooms are cozy but small, at least the King size bed version. Bathrooms are small but adequate. Noisy AC/Heater in the room like many hotels. We were next to the ice machine but that was not a problem (A/C covered it most likely!). Overall it is a good property if you are in Binghamton. Good location on the east side of the Chenango but not real close to campus. It worked for us though. May 21, 2014
Rated 5.0 out of 5.0 by Dan's review My experience was great! The only problem with the room was that one of the handles on the desk was broken when I arrived (room 822). April 30, 2014
Rated 5.0 out of 5.0 by Great service! Always thrilled with the service and ameneties! I highly recommend the holiday inn Binghamton! April 28, 2014
Rated 5.0 out of 5.0 by Great Hotel and Staff The staff here at the Binghamton Holiday Inn were very gracious. I was visiting family in the area. The front desk receptionist smiled and greeted us in a very kind and professional manner. She had our room keys and information very quickly. The room itself was very pleasant and clean. Every staff member that I came across were extremely friendly. I would recommend this hotel to family and friends. April 28, 2014
Rated 5.0 out of 5.0 by Wonderful staff My wife and I visited Binghamton to see relatives and stayed at this hotel. We loved our room as it appeared to be newly remodeled. I can't say enough wonderful things about the staff we encountered. Everyone was so nice. We had dinner and breakfast and it was excellent. The hotel is close to many cool restaurants and bars that you could walk to. We will be back!!!! April 25, 2014
Rated 5.0 out of 5.0 by Clean rooom, friendly service The room was clean and the staff were all friendly and helpful. Nothing fancy but I was pleased with the overall cleanliness of the place. Did not eat there so I can't comment on the food and drink. April 22, 2014
Rated 1.0 out of 5.0 by Not What I Booked! My reservation clearly shows I booked an Executive Double. I wanted quiet so I could work and sleep. Instead, we were given a regular double across the hall from a couple who were clearly ending their relationship by having a screaming contest. Reception blamed the mix-up on my booking company and did comp our breakfasts, and security did eventually tell these two lunatics to be quiet, but howled obscenities at midnight, tissue-thin walls, and an utter lack of amenities made this stay gruesome. This is not what I booked, and I certainly did not get what I paid for. March 24, 2014
Rated 5.0 out of 5.0 by Great Stay We had a great stay with our dog. We felt welcomed and the staff was GREAT. We will be back. March 5, 2014
Rated 4.0 out of 5.0 by Comfy bed, but.. Everything was great except that I rented the jaccuzi room for quiet and relaxation. I thought it was a little strange that getting right off the elevator there was a big sign that said the floor we were on was a quiet floor, and 2 doors down from our room was a family with screaming children. Not my idea of relaxation. If it were a quiet floor, they should have been moved or our room should have been located somewhere else. Everything else was great. February 23, 2014
Rated 5.0 out of 5.0 by location great. experience great. had a good night's rest. The free room-service breakfast for being a platinum member, albeit lukewarm, was a nice perk. enjoyable but quick stay. parking out front wouldn't have been too much trouble if there wasn't so much snow in Feb but park for the course in this area of NY. covered parking would've been sweet! February 21, 2014
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