Rated 4.2 out of 5 by 177
Rated 5.0 out of 5.0 by The Traveling Nanny Nice for a Conference
When I rate a hotel, I am not comparing it to another hotel. I am rating it based on the individual experience of my stay. The conference ran smoothly as the staff was always prepared for our needs and even when we needed changes, were quick to respond. On a personal level, I liked my contact with front desk for a few needs as I was always dealt with in a courteous and truly friendly manner. The waitress that worked so hard during our meals was just a joy to have serve us. The food was pretty good when feeding this many people. Decent variety for all dietary needs. All in all, I rated this hotel high based on the great customer service, cleanliness of my room. I did notice that any noise in hallways could be heard in the room, but I didn't consider that something most hotels can control.
December 10, 2014
Rated 5.0 out of 5.0 by Dan14094 I think I stay here too often!!!
Check in is always remarkably smooth at this hotel. It's nice to see the management staff always actively participating at this hotel. They don't hide out in the back. The bar area was busy but Sabrina did an excellent job taking car of everyone, even some obnoxious gas drilling employees. She even remembered the beer I like to drink. Check out was very smooth and when you walk up to the counter Kristina has the best smile. It feels like you're walking up to a friend you haven't seen in a while. Keep up the amazing work!
December 8, 2014
Rated 4.0 out of 5.0 by Kenny16 Great value and service
My family and I stayed at the Holiday Inn Binghamton-Dwtn (Hawley St) and enjoyed our stay immensely. We really appreciated the kindness and accommodation of the hotel staff to answer our needs. The breakfasts and dinner that we had in the hotel's full service restaurant was excellent in terms of food quality and wait staff service. Our room was spacious and clean and was equipped with WIFI and Cable TV. The in-room coffee maker was appreciated as well. We will stay at this hotel in our future trips to Binghamton.
December 3, 2014