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Rated 3.7 out of 5 by 175 reviewers.
Rated 2.0 out of 5.0 by A/C Units are old! First and last time to ever stay here.......................................................................................................................................................................................... September 11, 2014
Rated 3.0 out of 5.0 by it's the people that makes it or breaks it Hotel itself is ok. Staff is hit and miss. Some were friendly, some were like giving you a job interview. Restaurant: ordered shrimp fetacuni with mushroom and broccoli- not sure why they put all the parmesan cheese in that it was more like Mac and cheese. Asked the waitress about the happy hour snack, she went to check and never told me what it was. There aren't many restaurants near by. Overall. If you don't have a car and need to stay a day or two, you can pull thru. If you are staying longer, I would not recommend it. September 9, 2014
Rated 5.0 out of 5.0 by Very Friendly Staff and Clean Hotel Great Stay was greated by friendly staff and treated with respect. Very clean room and comfortable bed. Will return... September 8, 2014
Rated 5.0 out of 5.0 Very Nice Hotel This is a great hotel with clean, well appointed rooms. The staff was very friendly and prepared to help with anything that I needed. The restaurant staff were pleasant and the food was great. Very comfortable beds and pillows. I recommend this hotel to travelers in the Birmingham area. September 5, 2014
Rated 2.0 out of 5.0 by So So visit The restaurant was out of steak on a Friday night...The AC did not work in my room. September 2, 2014
Rated 5.0 out of 5.0 by Easy to feel at home. Very friendly, helpful staff. I felt like a multi-time guest on my first visit. Clean, quiet and relaxing. Restaurant and lounge areas were comfortable and the food was excellent. August 28, 2014
Rated 3.0 out of 5.0 by Time for renovations! Staff upon arrival around noon was not very smiley nor helpful. Barely answered my questions and the room I was originally set up in was for guests requiring special services. The carpets should be cleaned or changed as well as the wall paper. Upon my return a few hours later, I noticed that the air conditioning was not operating and it was extremely hot in the room. The staff in late afternoon was much friendlier & helpful. They got me a new room which was somewhat more up to date and cleaner. Although convenient for early morning flights out to the airport, I recommend that this hotel go through some upgrading & modernizing. August 25, 2014
Rated 4.0 out of 5.0 by Business Stay Good stay at the HIE. It was a little loud with road construction, but i think they lowered prices also. Very convenient by the airport. August 25, 2014
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