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Rated 3.7 out of 5 by 167 reviewers.
Rated 1.0 out of 5.0 by Horrible experience Having just stayed at two other holiday inns I was shocked at the experience here. There was no one to meet us at the airport guess you had to call them nice to have been forewarned. Check in we had a grumpy woman who failed to give any info on the pool restaurant etc. We found a lost lady in the hall who didn't know which room number was hers she was looking for an internet code. Many of the elevator lights were burnt out. My husband had to push the door in with his shoulder. It was warped. I could not get out of the bathroom he opened the door. The restaurant could have been good but the fish was too breaded and greasy. The chips were transparent with oil and the beef tough. The bed was uncomfortable and the bathroom stained. When we went to get airport transportation we were told he was picking up at the airport and would be pack soon. Twenty minutes later someone called him and he arrived with nobody in the van. Needs work August 22, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Very easy to locate. Easy off on to highway. Very beautiful rooms, very clean, quiet, and a wonderful dining/bar area. The staff were very courteous. August 22, 2014
Rated 5.0 out of 5.0 by Nice Hotel Friendly staff, located very close to the interstate so expect to hear some road noise. August 21, 2014
Rated 5.0 out of 5.0 Clean and comfortable The room was clean and the staff were friendly. The beds were not very comfortable and the TV was nice but did not have a guide or very many channels. August 21, 2014
Rated 5.0 out of 5.0 by Great Service The staff at the hotel were very courteous. There was a severe Thunderstorm during the dinner hour and, despite the power to the building being interrupted, the food was well prepared and promptly served. August 20, 2014
Rated 5.0 out of 5.0 by Loved this Hotel I was pleasantly surprised at the appearance and quality of the food at this hotel. August 19, 2014
Rated 5.0 out of 5.0 by Pleasant surprise! From the exterior this property looks like an outdated hotel. However, this hotel has been remodeled and the staff performs as well as the interior looks! The restraunt/bar is very good, this removes the need to venture out for dinner. I travel every week and will stay here every time I am in Birmingham. August 18, 2014
Rated 5.0 out of 5.0 by This Hotel was a Pleasant Surprise I was amazed at the service and quality of the rooms and food at this hotel. I will definiately consider it again when I travel to Birningham. August 18, 2014
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