Rated 4.0 out of 5.0 by JHS616 Great Location Great Value
Very nice property and so convenient to I-20 and the Birmingham airport. Super staff, courteous, professional, and friendly. Comfortable, clean, well appointed and quiet room. I will make this hotel my Birmingham RON point. Thanks
May 21, 2013
Rated 3.0 out of 5.0 by drivingmecrazy Average customer service
I expect better customer service than what I received at this hotel. Ordinarily , customer service at Holiday Inn properties is exceptionally good. I waited in line for ten minutes before I was acknowledged at the front desk. (There was only one person working). I was not greeted as a Priority Club member, and as a matter of fact, it was never mentioned, even when my reservation was pulled up. The desk clerk was only cordial, not friendly or welcoming.
May 21, 2013
Rated 4.0 out of 5.0 by truthful Noisy room
While our room was very comfortable and the staff was great, we had trouble sleeping in that room because of the street noise. At first, we thought that a window had been left open, but both of us checked the windows and they were securely shut. However, the noise was really loud because of the heavy traffic on that street especially in the very early morning.
May 10, 2013
Rated 4.0 out of 5.0 by MilitaryGal Comfortable & Close to Airport
The location of the hotel was great due to being just minutes from the airport. The staff was very friendly and helpful. The hotel was comfortable and quiet so was able to get a good night's rest. The restaurant was nice and convenient the service and food was good, but nothing special.
May 10, 2013
Rated 1.0 out of 5.0 by sgharlow stay review
This was the worse place that I have ever stayed the night.
I have been there 2 times and unfourtnaly had the same room each night. It is so noisey.
May 8, 2013
Rated 5.0 out of 5.0 by SueRoo We stay upon each visit
This is the third stay to this HIE....No complaints. Rooms are clean, comfortable, and a pleasure to relax in.
I think we'll be coming back again!!!!!!
April 26, 2013
Rated 4.0 out of 5.0 by DAH777 Pretty well fixed up Holiday Inn
Holiday Inn has done a good job of fixing up this hotel and I have stayed here about 5 times over the years. It is in better shape now than it has ever been. I like staying here. Unfortunately this last visit was very short. I arrived at 9pm and left at 4:30 am. But the bar and restaurant are decent and my stay before this i had a great meal in the restaurant.
The room I had this time was 700 and is a bit noisy and seems smaller than the other rooms I have had but it met my needs for this trip.
April 24, 2013
Rated 3.0 out of 5.0 by llcritt Poor Breakfast
Have stayed in many Holiday Inn. The Breakfast was not worth the extra money we paid.
April 23, 2013