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Rated 3.7 out of 5 by 191 reviewers.
Rated 1.0 out of 5.0 by DATED ROOM AN TERABLE STAFF Over all bad from check in an poorly staffed,panhandled in parking lot, October 21, 2014
Rated 4.0 out of 5.0 by Two day stay We were in town for two days on our way to the U of A. Our flight got in late, after 1am. we called the Hotel and they sent out a shuttle with two of the most helpful people you could ever meet. They helped us with our bags gave us advise on both Birmingham and the college. They just made a bad day so much better. The front desk clerk was wonderful and got us to our room in no time. We learned that 75 degrees is cold for the south so the pool was closed but we were able to sit out on the deck chairs in the sun shine. The room was comfortable, and was quite. It was a good stay October 21, 2014
Rated 4.0 out of 5.0 by Comfortable Stay I was booked into the Holiday Inn-Birmingham for business purposes. Overall I found the hotel itself, the guest room and common areas to be very nice. I found the staff, especially the front desk staff October 21, 2014
Rated 4.0 out of 5.0 by Good Stay could use a better staff system My stay was good while in the Birmingham area. The hotel is pretty clean and located in a good area for my work. Bad area for walking around and scenery of the neighborhood. The lobby had a huge leak in the ceiling with buckets catching the water, The ceiling had water damage for sometime it was very obvious. The breakfast area was ok but the waitress staff was not friendly and the price for what was actually available was poor. Also the front desk staff never aknowledged my platinum elite status nor offered me a bottle of water or anything for my service to there hotel chain. The rooms were clean and quite for sleeping and comfortable. October 16, 2014
Rated 5.0 out of 5.0 by Good airport hotel Convenient to airport. Good food/bar onsite. Shuttle available to downtown restaurants. October 13, 2014
Rated 5.0 out of 5.0 by Great place to stay in Birmingham I stayed at this hotel during an overnight business trip and conference at the BJCC. The hotel is only about 5-6 minutes from the BJCC and very easy to find. The hotel staff was friendly and helpful. The food at the restaurant was great. Service was excellent. The room was very comfortable and quiet. Hotel check-in took less than 5 minutes and express check-out took no time at all. The room was spacious and very clean. The bathroom was very clean and the water pressure was great. I would recommend staying at this hotel! October 13, 2014
Rated 5.0 out of 5.0 Staff with an Attitude "GREAT!!!" I asked to speak to the desk manager at check out. I expressed to her how impressed I was and how proud she should be of the positive, happy, friendly, can-do" attitude each and every one of her staff exhibited to me and others during my 2 night stay. I stay in hotels over 75 nights / yr. and this "Birmingham Airport HI Team" is exceptional! October 9, 2014
Rated 3.0 out of 5.0 by Use only in an emergency This is a very old Holiday Inn in need of renovation. The TV's gave a fuzzy picture (I was told they are waiting for service), the tub wouldn't drain and the food was below average. I was panhandled in the parking lot. October 7, 2014
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