Rated 3.7 out of 5 by 223
Rated 4.0 out of 5.0 by CLCLW Very Satisfied
We were very satisfied with the room for our 1 night stay. The hotel is very close to the Birmingham AL airport and served us well. Usually, I have trouble falling asleep when I am away from home. This was not the case.
December 18, 2014
Rated 1.0 out of 5.0 by BadStuff Terrible experience at this property
I checked in at night and went up to my room. This property is an older Holiday Inn and not as well lighted and open as the newer properties. I went in my room and was startled to see someone in my room. The lights were off and there was no luggage or ruffled up bed. The person in there mumbled something and I quickly went back to the front desk. I informed them that someone was in my room. They quickly assigned me another room. While waiting for this some random Holiday Inn employee came down and said he was in my room. What he was wearing was not easily recognizable as a hotel employee, he didn't clearly announce that to me when I encountered him in the room and it was dark in the room. Overall a very unsettling experience. I was in town to do some work for several days. I checked out of this place the next morning and had a very pleasant stay at the Holiday Inn Hoover. Also there was no recognition of my Platinum staus nor was I offered welcome points here. Never again.
December 17, 2014
Rated 5.0 out of 5.0 by Mark FS Would stay again and again
I was very happy with my stay at this Holiday inn. Check in was a breeze. All of the staff I spoke to were very friendly and helpful. The hotel even has a shuttle into town to some of the hotspot. I wasn't able to partake as I had to get up early but I would definitely take them up on this next time. The elevators were very fast. I stayed on the 9th. I will say that the carpet in the hallway was very dirty and old and should be replaced. I had only one problem with the room. There was an unexplained what looked like ash in the bathroom sink. I called the front desk and they sent someone immediately to clean it for me. The only problem was the sink was backing up later. the house keeper only wiped the sink out but didn't run the tap. bed was very comfortable. Plenty of lighting. Just enough channels for me to find something interesting to watch. Room service was super fast. Shower was very hot. Overall I was very happy with my stay and was able to rest up for my early flight the next day!
December 17, 2014