Rated 3.7 out of 5 by 180
Rated 4.0 out of 5.0 by Samsgram Pleasant Stay, Convenient
We have stayed at this hotel several times and utilized their option to leave our car there and have their shuttle take us to, and pick us up from, the airport. Although the hotel is older, the inside is quiet, clean, and comfortable.
We ate dinner in the hotel the night we arrived and breakfast the next morning. The food was good and the service was very good. Staff members throughout the hotel were very pleasant.
The only downside was on our return from the airport. It would be quite helpful to inform the customers to call the hotel after luggage is picked up and where the shuttle pickup will be (outer lane outside of baggage claim). We placed at least 4 calls to the hotel, over a 60 minute period, describing where we were standing (immediately outside baggage claim 1 & 2) and were told repeatedly the driver was there waiting. He had actually taken 3 other people to the hotel and was not where we had stated we were waiting.
Still a very nice visit and we plan to stay again in the future.
September 28, 2014
Rated 3.0 out of 5.0 by Buffalo Bill Hickcock Birminghan, Al
The hotel was easy to find and the lobby was attractive.
Staff was responsible and friendly. The room was clean and attractive. and the beds comfy.
September 27, 2014
Rated 5.0 out of 5.0 by Wrapman Great People
Great People! Near Airport! Easy to find! Good Food and very nice bar and lobby! Highly recommend this hotel when in Birmingham on business.
September 26, 2014