Rated 3.7 out of 5 by 80
Rated 4.0 out of 5.0 by Becky51 Overall, very good, but....
We only stayed one night and it was late when we checked in. The shuttle driver was right there at the airport when we turned in our rental car, which was fabulous! The room was clean and the beds comfortable, but we could not get the temperature to even out. A much needed overhaul of the heating/AC unit is needed. Our room had the old fashioned knob turning radiator type thing under the window. It kept blowing warm/hot air. It was tough to sleep through the night and our flight was super early so no good sleep was had by all. The shuttle was again, right there ready to take us back to the airport. No worries of missing your flight. Very convenient location. I'll stay at the Clarion next time though, if the HVAC system isn't updated. Staff was very friendly.
December 16, 2013
Rated 5.0 out of 5.0 by TravPerson The perfect stay
I was in route to SC with my wife when we had to stop in Birmingham on a Sunday Afternoon, when we had to stop at a medical facility due to a sickness. It was serious, and I was given strong medicine. From the Dr. office I made reservation via my I-phone, at the closest Holiday Inn relative to the Dr. Office.
The hotel was 5 min away. I got to the hotel so fast the reservation had not posted yet. It did not matter, as the desk handled this situation perfectly. Even upgraded the room.
It turns out the Hotel had a few convention attendees issues while I was checking in and latter while eating.
The staff handled the situation so well, I didn't even know they had a situation. Well done.
The staff and general manager were wonderful. This is a well run hotel with a well trained staff and everyone works together as a team to make your stay perfect.
December 16, 2013
Rated 5.0 out of 5.0 by Jemarion Excellent staff / Location
This hotel and staff has been awesome!!! The location is great , located near airport. Extremely convenient !! Keown and Micheal was more then helpful with getting me familiar with the location. Again thanks hotel and staff.
December 14, 2013