Rated 3.7 out of 5 by 98
Rated 5.0 out of 5.0 by Golden G-Suit Most convenient for airport and downtown!!
Perfect location: 5 minutes to airport & 10 min. to downtown!
Parking was a little tight on a Friday night with Miss. Valley college bus taking up many, many spaces! I got the last one.
Room was quite nice. Very comfy bed.
Due to a late trip to UAB Hospital I got back to the hotel about 10 PM starving & eager for a drink! Bar was almost packed, same for restaurant due to a bass fishing crowd. One waitress and one bartender! Those poor ladies. Not their fault, they tried valiantly.
Nonetheless, a few drinks helped and dinner was just fine.
A few folks got up and left the bar because the ladies simply could not get to everyone? Manager: More help on Fridays?
All in all, a nice stay!
February 27, 2014
Rated 4.0 out of 5.0 by WTGALES Had a problem, but Excellent Staff Solved it
Staff was unbelievably courteous and helpful. After the first night we went to breakfast then went upstairs and couldn't get in our room. Long story short--they called in manager early(Brad)- no luck- Maintenance arrived a while later--couldn't get in either. Meanwhile, we had to get to the Bassmaster Classic, but all our credentials were locked in the room. We were understandably upset, but waited and with diligence they unlocked it and we went to the convention while they repaired the lock. All the staff apologized, and were upset about this happening also. Brad is the kind of person you want to fill this position. So overall thank you for a good experience.
Only negative--the breakfast buffet was pitiful and I do mean baaad. Ran out/ wait on food and cold to boot.
February 26, 2014
Rated 1.0 out of 5.0 by ALCCConference Smashed Vehicle Windows and NO SECURITY
The hotel fence was listed as having security and video but this was obviously not the case as we were the first to notice our vehicle windows were smashed. We were also not the only guest to have this happen. When the police arrived there was no security officer to interview, no video for them to see and just a manager who was apologetic but made no concessions and didn't seem shocked so this seemed rather commonplace for this hotel. I would not recommend this hotel - the surrounding area was not the best so luckily we had removed personal effects from the vehicle. Definitely not somewhere I would stay again.
February 24, 2014