Rated 3.6 out of 5 by 239
Rated 5.0 out of 5.0 by Mgws Angenehmer Aufenthalt
Alles Bestens, nur leider sehr viel Verkehr rund um das Hotel. Die Verkehrsgeräusche sind auch nachts im Zimmer zu hören, trotz guter Verglasung. Gute Anbindung zum NEC.
August 13, 2014
Rated 5.0 out of 5.0 by Grinnyguy Stop-off for the airport
We arrived late and left early, so didn't need much, but slept really well and the desk staff were helpful. We used the shuttle bus, which left at 5.15am or 5.30am (can't remember) and was quick and easy. When we got back, it was just as easy to get back to the hotel to get the car from the car park!
August 11, 2014
Rated 5.0 out of 5.0 by zoe.l.93 amazing bed and lovely pool
The beds are great and they even give you a choice between a soft and a firm pillow... you get 2 of each on the bed. Complimentary toiletries! The mattress is not like sleeping on a rock at all! The pool was lovely and warm and the jaccuzzi was even warmer! The steam room was good too although I there was no sauna but nobig deal right? Ive put average for the food because we were only there 1 night and didnt eat or drink anything. Looked nice enough though. Relaxed me as I was a bit nervous about flying the next day. Assistant night manager even got us a free taxi back to the airport because it was late !!!!
August 8, 2014
Rated 5.0 out of 5.0 by nakell12 Recommend it? We'll be back, does that say enough?
We stayed here for two nights in a suite. It was a family getaway, perfectly located for Drayton Manor theme park, Cadbury World and the airport.
The suite was spacious and very clean and tidy. The finish was of a high standard and the only thing we could find that didnt work was the TV controller. This was sorted by the staff immediately.
The pool also was very tidy and clean. Not a massive pool but it was plenty big enough for the four of us and never seemed to get busy.
There was a function in the hotel while we were but we wouldnt have noticed if we wernt told!!
The staff were very friendly and very helpful. They responded to all of our queries straight away.
Thge food was excellent, the included breakfast especially. There was a great choice and the fresh cooked items were kept well stocked.
All in all we had a great break and would definately recommend this hotel to friends and family.
Thanks ever so much for looking after us.
August 7, 2014
Rated 2.0 out of 5.0 by goldeneagle55 Tale of two Wings
There are two experiences at this hotel. Turn left at reception and you are in the tired old end of the hotel and likely to experience a poor stay. turn right and you are in the modernised end and will experience a pleasant stay. In my first room (to the left) the air conditioning was noisy and did not work. I tried to telephone for assistance, but the telephone did not work either. In the room I was moved to the air conditioning did work, but the television picture was pixellated and three visits later it was still not fixed. A kitkat and some priority points really did not compensate.
August 5, 2014
Rated 3.0 out of 5.0 by Kiki1975 Facilities
Rooms could do with a refresh. Got an ironing board that was broken and unusable twice. In the swimming area there were no lockers so had to take my shoes and clothes into the pool area and keep my eye on them. From the food menu, strange that in summer there were no salad options. However the hotel is clean and convenient for the airport and motorway links.
August 4, 2014
Rated 5.0 out of 5.0 by mark89 great room and friendly staff.
the room was great, clean and tidy. the bed was comfortable. Staff were friendly and helpful.
July 30, 2014
Rated 5.0 out of 5.0 by Tunstall 44 Great night
Missed flight, so just walked in, good value even through I hadn't pre-booked, would stay again. Room service was quick and food quality good
July 25, 2014
Rated 5.0 out of 5.0 by Thereferee101 Great way to start the holiday
An very good hotel with very friendly staff and in great proximity to the Airport
It was the perfect start to our break and also the perfect end
July 21, 2014
Rated 5.0 out of 5.0 by DorisF Great staff and facilities
Shuttle bus is very convenient staff are lovely. All in all a great stay, I will be returning and recommending you to friends and family.
July 21, 2014
Rated 5.0 out of 5.0 by John164 Good service excellent for the Airport
A well run hotel with excellent services that is ideally situated for the airport
July 21, 2014
Rated 2.0 out of 5.0 by RABT No parking for Disabled Drivers
I would advise any disabled person who arrives with their own car to find another Hotel to stay in. Staff could not care less and said it was Hotel Policy to allow any car to park in the Disabled Drivers parking spaces.
Not Holiday Inn's finest.
July 15, 2014
Rated 4.0 out of 5.0 by Skippy7 Another good stay
I've stayed at this hotel many times and am always made to feel welcome by staff. Also received a room upgrade (plus the offer of extra points or a drink) as a Gold Elite member.
The only negative I would mention is that the parking charge since my previous visit has doubled to £17.00.
July 15, 2014
Rated 1.0 out of 5.0 by Tels would not stay here
staff had no idea, shuttle bus had broken down, had to wait for taxi to airport instead, then flight back taxi we had to pay ourselves £12.00, which should have been free but we were not told that we would have to get train out of airport then wait another hour for Holiday inn to get taxi to us, spoke to staff and manageress on return for our car, No one was interested !!!
Definately will not be staying here again. !!
July 15, 2014
Rated 4.0 out of 5.0 by SupaCol Good Airport Hotel
Great to see the air conditioning working at this hotel as it has been most unreliable in recent years.
Free Internet access at last a welcome bonus.
Shuttle minibus to and from Birmingham International Railway Station (for airport and NEC) excellent, with friendly drivers.
Would like to see a mini safe (large enough to contain an average laptop) in each bedroom.
July 14, 2014
Rated 5.0 out of 5.0 by Aggy12 Great Staff
This hotel is good room was a bit dated could do with a refurb but comfy and clean. Staff were lovely especially Victoria, Carol and the rest of the front desk team
July 8, 2014
Rated 3.0 out of 5.0 by Stirky Holiday inn payment issues
As per my colleague in February, complete mess of my bill and no attempt to resolve or apologize for the problems again.
July 7, 2014
Rated 4.0 out of 5.0 by Paul F Excellent value if you can get a deal
A deal either through the hotel, or one of the agencies, particularly with holiday parking, can represent excellent value. The staff are excellent, and would particularly praise all the reception staff we met. Other staff too are polite, and helpful.
Our room had clearly been recently refurbished, and hopefully typical of the rest of the hotel, was bright, clean, well equipped, clean and comfortable. The public bar area and reception seating are clearly very old and have suffered the odd knock, but are functional and comfortable. In an ideal world, these would be replaced, but a business has to balance its books, and these are minor criticisms.
All in all, very satisfied, and will certainly return.
July 2, 2014
Rated 5.0 out of 5.0 by Karlchen Einwandfreier Service
Ich war sehr zufrieden mit der Freundlichkeit und Hilfsbereitschaft des Personals.
June 30, 2014
Rated 5.0 out of 5.0 by Superspurs Drink prices
I find that the prices of the drinks a little to high and the choice is not to my liking.
June 30, 2014
Rated 4.0 out of 5.0 by chris57b Clean
The bathroom left a lot to be desired, needs more attention to the little things like shampoo and soap and extra toilet rolls there were none. The bed was uncomfortable as it was a single bed and just sagged into the middle. Not a comfortable night, there was no air conditioning in the room and it was a very hot night. Basic hotel at an expensive price.
June 26, 2014
Rated 5.0 out of 5.0 by Pattu very friendly
really very welcoming and friendly staff. always ready to answer queries and always ready to help.
June 22, 2014
Rated 5.0 out of 5.0 by VBQ24 Great hotel in a good location.
Hotel was very well furnished compared with other Holiday Inn properties at which I have stayed.
Room was mostly clean although we did find a letter addressed to who I can assume was a previous guest under the bed.
Pool/Jacuzzi/Steam Room were all great and we got them all to our selves!
June 22, 2014
Rated 4.0 out of 5.0 by SIR BUCKY Nicely decorated comfortable room
Had a nice stay at hotel. Staff welcoming. Breakfast had a great selection and food tasty. Good services at the Hotel.such as bar, gym, swimming pool. Car park convenient to get to. Well located for Birmingham and coventry. Would return. Only issue was the Gym had not been cleaned overnight and no cleaning material in gym, so i had to use equipment with dried sweat. But i could have asked reception to get someone to clean but as rest of service was great, i would still return. What i cannot understand is why ask what you will give as an overall score when you leave at reception then not get a manager to have a chat before i left or to call me to say what they will do about it. in this case i would have been impressed if that had happened
June 20, 2014
Rated 5.0 out of 5.0 by Foodies Friendly Staff
Very friendly staff, lovely clean accommodation. Really enjoyed our overnight stay.
Breakfast was included in price and the selection was brilliant, better than some of the other hotels that we have stayed in around the NEC
June 18, 2014
Rated 1.0 out of 5.0 by Holstay Stay June 2014
As a previous customer could of been treated better on arrival.
The hotel was a nice as always but let down on this occasion by the staff.
June 18, 2014
Rated 4.0 out of 5.0 by JW99984 Clean, comfortable, expensive breakfast
Clean, comfortable, expensive breakfast, No real beer! Small but good gym.
June 9, 2014
Rated 5.0 out of 5.0 by steve aj holiday inn birmingham airport
stayed at the holiday inn on the 30th may 2014 ,this was a prize given to me by my employers .
the hotel was very nice ,room very comfortable ,reception staff excellent ,the only downfall was the price of snacks and beverages ,overpriced by 20 per cent , pity I was paying London prices in Birmingham .
However I will stay at this hotel again as the service and room was very good.
June 4, 2014
Rated 4.0 out of 5.0 by Serge134 Birmingham airport
Visting the NEC, was conveniently located. Although it was very close to the airport it was a very quiet nights sleep. A good functional hotel for a short stay.
June 2, 2014
Rated 4.0 out of 5.0 by tbrown16 Airport hotels
Close to the terminal with no excessive noise and attentive staff. Good experience.
June 2, 2014