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Rated 3.8 out of 5 by 625 reviewers.
Rated 5.0 out of 5.0 by well done events staff were outstanding help and really went out of there way to do whatever was possible thank you Cheyrl and the team February 2, 2016
Rated 5.0 out of 5.0 by Overnight stay before flight Best hotel to stay at if you want to stay before a flight. Nice pool, food and atmosphere I have used before. January 29, 2016
Rated 4.0 out of 5.0 by Great welcome After arriving late after our flight we received a very warm welcome with a complimentary drink and snack. After a good nights' sleep in a comfortable bed we enjoyed an excellent cooked breakfast at a reasonable cost. Excellent shuttle service too. Pays to be an IHG rewards member. January 28, 2016
Rated 5.0 out of 5.0 by Airport stay Good hotel for a pre flight stay. Shuttle service to airport excellent with a friendly driver. Would stay again January 28, 2016
Rated 2.0 out of 5.0 by Could do better I attended the hotel as a conference guest. I had had a "live chat" on your website to ascertain where I should find the complimentary bus from Birmingham International station. The information given was wrong. Other conference delegates experienced the same problem. I caught the bus because I saw it come in on the opposite side of the car/taxi park. My room was standard for Holiday Inn but the water in the wash basin took 6 minutes to run hot. I accept light bulbs fail but having given a bulb with broken filament into the hands of a manager in the morning I was surprised to find an empty lamp holder on my return to the room in the evening. It was replaced immediately on calling Reception. On arrival in the conference suite there was no one in the Reception for several minutes so I found my meeting room by wandering round. A simple noticeboard would have eased the job of the poor young man who was overloaded looking after meeting organisers. The equipment in the room failed repeatedly. In the restaurant in the evening our party of four people was kept waiting an hour between ordering and the food being delivered. January 27, 2016
Rated 5.0 out of 5.0 by Good Service Good Customer Service Friendly Staff Comfortable room Good Restaurant Service Easy Parking Good Location January 26, 2016
Rated 4.0 out of 5.0 by comfortable bed and smiley staff It is a good hotel near the airport when you need to spend one or two nights for business reasons. Comfortable bed and warm room. Friendly staff and smiley ready to attend your need. Fast and efficient check in and check out. January 25, 2016
Rated 4.0 out of 5.0 by OK Ok Hotel but poor food, warning this is on an airport and some rooms face the runway and are not very soundproof January 25, 2016
  • 2016-02-04 T15:58:31.471-06:00
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