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Rated 3.7 out of 5 by 367 reviewers.
Rated 5.0 out of 5.0 by Fantastic Hotel Great Service Awesome Staff This hotel is always my first choice stay when I travel to Birmingham for Business. .. The fantastic team make me feel at home. . Awesome front desk team Fozia Bart Kris to name a few are always welcoming and can hold a genuine conversation. Rooms are immaculate and the dining experience during dinner and breakfast service is always relaxed I definitely recommend this hotel if you require 5Star service! February 27, 2015
Rated 3.0 out of 5.0 by Airport Hotel? If you can find the shuttle bus! The Holiday Inn Birmingham Airport is a ten minute shuttle from the train station. After leaving the airport/train station shuttle, continue for the signs to the train station. At the train station, continue following the bus stop signs. DO NOT FOLLOW THE SIGNS TO THE NEC. Continue past the first set of elevators, crossing a road underneath, then take the down escalator at the next set of elevators. Continue out of the building heading towards the taxi rank. There are two white bus shelters after the taxi rank on the left. Wait in the second bus shelter and look out for the white Holiday Inn shuttle bus coming from the opposite direction. The bus is on the hour and every half hour. The guest room is acceptable, but the room was cold on arrival. The room heater was noisy - especially on maximum setting to heat the room. The room furniture is looking tired. February 26, 2015
Rated 3.0 out of 5.0 by Great for the Airport or NEC If you need the airport or NEC this is agreat place because they have thier own courtesy bus that runs about every half hour. Also has a swimming pool February 25, 2015
Rated 4.0 out of 5.0 by VISITING NEC Chose this hotel for it convenience to visit the NEC. The cost was an important factor. The choice at breakfast set us up for the day . ``it offered a reasonable level of comfort and was a very peaceful stay. I would consider staying at a Holiday Inn again. February 24, 2015
Rated 5.0 out of 5.0 by Airport stopover Although a little tired, the hotel was clean, the airport shutttle service excellent, the gym and pool great and represented overall excellent value for money. February 23, 2015
Rated 1.0 out of 5.0 by Please do not stay here This is the worst Holiday Inn I have ever stayed in February 21, 2015
Rated 5.0 out of 5.0 by Birmingham Holiday Inn Stay Very well kept hotel. Rooms are very clean and confortable including the free shuttle service to the airport. Price paid was very good considering the amenities included. February 20, 2015
Rated 3.0 out of 5.0 by Dinner, bed & breakfast package needs to be reviewed! Overall had a comfortable night and housekeeping and reception staff very helpful. We booked a dinner, bed & breakfast package and in every holiday inn I have stayed in before we have been able to select a 3 course meal from the menu. On this occasion we were told to help ourselves from the buffet which consisted of a small salad selection (side dish) and curry, curry or curry! If you weren't a fan of curry you would obviously go hungry! We did try the curry and to be quite honest it wasn't that pleasant and looked as though it had been out for a while. After a complaint we were offered to choose something off of the bar menu but actually by this time and after a long journey it was getting rather late so we opted for a snack to share and a pudding. We were told that holiday inns do not operate the same policies but surely if you are a chain it should be consistent? I won't stop visiting holiday inns but please can you make it clear in future on each hotels website what is included in the package? February 20, 2015
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