Rated 4.3 out of 5 by 146
Rated 5.0 out of 5.0 by ernie21 excellent
Great from check in until check out, good value, nice location
August 6, 2014
Rated 3.0 out of 5.0 by UmRRuM Great location
Overall a good hotel, great location, pretty good breakfast, friendly staff at reception.
Room service could be better with shampoos and bath gels sometimes being forgotten and I once found my towel on the ground in the middle of the room while I had left it hanging in the bathroom..
I do dislike the pillows though, I find them to be very uncomfortable. This might be very personal.
It's not the cheapest hotel and they could have small fridges in the rooms for that price..
August 4, 2014
Rated 5.0 out of 5.0 by DVMouse Pleasant Stay
Comfortable room, convenient location, good breakfast, but have to pay for parking.
August 2, 2014
Rated 4.0 out of 5.0 by pnw8 Good hotel, will stay again
Not the most modern Holiday Inn I've ever been to, but good location, good sized rooms and friendly staff.
Just a couple of minor hiccups:
- Noisy group of people drinking right outside my room late at night combined with single-glazed windows was not great, but a member of staff did ask them to keep it down.
- Some slight cleanliness issues.
As I will need to stay in Solihull on a regular basis for work for the foreseeable future, and I'm quite partial to IHG properties, I may well become a regular at this property.
August 2, 2014
Rated 4.0 out of 5.0 by MindPie Good, simple stay.
Easy check in and check out, convenient for the station and good stuff nearby with the Touchwood centre literally across the road.
August 1, 2014
Rated 5.0 out of 5.0 by Polly 47 Fantastic staff
The hotel was excellent in every respect except breakfast which was just average. In particular staff excelled with one even carrying our cases to the rail station when we could not get a taxi. Our room was very comfortable and spacious. Would definitely use again.
July 31, 2014
Rated 5.0 out of 5.0 by littlekipling Great hotel and location (staff are fabulous)
Love this hotel, in a great location with the friendliest of staff. Can't wait to stay again soon.
July 30, 2014
Rated 4.0 out of 5.0 by chapo1 Allways a nice stay
Have stayed at Solihull Holiday Inn many times. Unfortunately room 112 seemed a little tired and felt could do with a makeover.
This would however not stop me staying again. I was offered a free newspaper but not free wi fi.Service otherwise very good
July 22, 2014
Rated 3.0 out of 5.0 by ckliew Good Services
Not great as to compare to other holiday Inn facilities
July 21, 2014
Rated 5.0 out of 5.0 by JBRK Great Service and friendly staff
We had a great experience. The rooms were spacious and clean. The staff were extremely helpful and friendly. We thoroughly enjoyed our stay.
July 17, 2014
Rated 5.0 out of 5.0 by rfwilliams Solihull
We had an excellent stay at Solihull Holiday Inn and highly recommend it to others. The staff really do care at this hotel.
July 17, 2014
Rated 5.0 out of 5.0 by SlowLane Overnight Stay
Excellent hotel. On approach, it looks a little tired but in fact the interior is better . I only stayed overnight so I only used the bar, the room and breakfast. The standout feature of my stay was the quality of staff interaction. Exactly the right level of formality/informality and in this regard, responded to my attitude to them at the same level. I think this indicates not just good training but good local management. Everything was very clean (the bar staff were out clearing up at every lull in customers so hardly ever any empty glasses or rubbish on unattended tables) Breakfast is well worth the upgrade; it set me up for the day. The only thing I would say is that the hotel was starting to need upgrade ie room doors scuffed and windows single glazed wooden frames ( my room window did not fit well but that did not matter as it was summer) However everything throughout spotless.
July 15, 2014
Rated 4.0 out of 5.0 by yellowrocks2002 Nights stay
Nice hotel, good location. The downside is that the bar staff need training on how to pour a pint of Guinness. The hotel needs a chocolate machine for guests
July 11, 2014
Rated 4.0 out of 5.0 Great stay
Hotel staff were brilliant, especially Isabel on reception.
Close to shopping centre directly over the road and everything was just spot on. Have stayed before and will stay again.
July 10, 2014
Rated 5.0 out of 5.0 by SG11 service and enviroment
the professional, friendly and helpful staff made it for me. nice to see a traditional customer focus making a come back.
July 9, 2014
Rated 4.0 out of 5.0 by f4tboy Business stay
I am a regular user of the Holiday Inn Solihull. The reception staff always welcome you with a smile and provide a very efficient check in / check out service. The fitness facilities are a little dated but the overall ambience of the hotel is good
July 7, 2014
Rated 5.0 out of 5.0 by Ronnie33 Feedback
Mattresses are too soft for comfort. Still suffering from a niggling backache which I got from sleeping in the hotel bed am sure. Should have asked for a change in mattress. Maybe you could have someone asking/checking for any kind of discomfort on an individual basis. Some people hesitate to speak out.
July 2, 2014
Rated 5.0 out of 5.0 by fujik Great service
It was great time I spent here. Good tea, pear cidre and dinners in the restaurant.
July 1, 2014
Rated 5.0 out of 5.0 by The Leader Excellent service, good food, OK room
Excellent service, friendly staff, good food, OK room, bed too soft and too small, windows don't open wide enough, rubbish collection men came in middle of night (this seems to happen in every country in the world outside every hotel in the world every night of week. How does that work?)
Slightly tired decor but overall excellent experience
July 1, 2014
Rated 5.0 out of 5.0 by Penny BT All you need!
Everything I require from a hotel stay was provided so well by this Hotel...everything you could name.
Thank you Solihull Holiday Inn.
June 30, 2014
Rated 4.0 out of 5.0 by medpretzel My Stay
I was there for a gardening convention, but there was a huge wedding there at that evening. I think the staff were a little overwhelmed with the amount of people there, but it was really nice all the same.
I wanted to initially eat in the hotel, but the bar-staff were very overwhelmed with the private party, and eating there was practically impossible. However, just across the street, there was a shopping center with a great food court, and I was able to eat at TGI-Fridays - something I hadn't done in years and was pleasurable to me. There was also an itialian place and some other "new-age" restaurants and pubs in the complex, so food was not an issue.
When we came back to the hotel, we wanted to go swim, but was quite abruptly told that the pool was closing in 10 minutes time, but were told to come back the next morning. We were two adults (40 and 55) who just wanted a relaxing swim after a meal, and it was quite annoying that the pool completely shut down after reception had closed.
But I'm also just telling the bad stuff here: there was plenty of good as well: The accomodations were fantastic, the parking was plentiful (however we had to pay for it! how rude!) and the staff was incredibly friendly. The girl at the desk was bright-eyed and so very attentive and remembered me even after a long, probably horrible night of a wedding party and all their antics.
The grounds - for me - were spectacular. Looking out of my window, I saw a beautiful lake with a fountain, surrounded by trees. Almost no cars, no traffic - a very restful night indeed.
I would definitely stay here again, and I would definitely recommend this place, however, it's probably better during the week or when there are no wedding venues booked.
June 26, 2014
Rated 4.0 out of 5.0 by Laggard Good place to stay
Always great staff which make this slightly dated hotel a pleasurable experience
June 22, 2014
Rated 5.0 out of 5.0 by Mr.Grumpy's partner A pleasant stay
This hotel is ideally situated for anyone who wishes to indulge in some retail therapy as it is just across the road from the Touchwood shopping centre, which leads into the centre of Solihull.
The staff were very friendly and the food of good quality.
The Gym and pool were never busy and the area was clean and appeared to be popular with locals.
June 22, 2014
Rated 5.0 out of 5.0 by MR SB Great service
The room was really nice, clean and modern.
The staff were professional and very helpful.
Breakfast was great, lots to eat.
We really enjoyed our stay and will come again.
June 5, 2014
Rated 5.0 out of 5.0 by Salamander_ Really nice hotel
Stayed recently for the second time in two years. Everything was exactly the same as before. Friendly, attentive staff, high level of cleanliness throughout. The room was a standard one, but was of adequate size for two people. Great breakfast too. Will definitely go back!
June 4, 2014
Rated 2.0 out of 5.0 by Swali70 Comfortable bed with reasonable Service
I arrived late at the hotel, therefore unable to assess any of the amenities, but my initial impressions were not good and I will avoid staying at this hotel in the future.
June 2, 2014
Rated 4.0 out of 5.0 by BK53 Stay 24/5
Food is expensive for what you get and breakfast quality is poor. Staff always very good.
May 31, 2014
Rated 4.0 out of 5.0 by Peter13 Nice hotel in Convenient Location
We stayed here whilst attending a friends wedding. We have tried a number of hotels in this area which are quite tired and poor. This one was just what we required at a competitive rate. Handy for visiting Solihull, Birmingham and surrounding areas, and just opposite a very handy shopping complex with coffee shops etc etc. The hotel is modern, clean and comfortable. Breakfast is a tad expensive for the quality and choice available, but with the shopping complex just opposite with all it has to offer, a quality breakfast and coffee can be obtained for a fraction of the cost of what you would pay at the Holiday Inn. Will stay again due top its excellent location.
May 7, 2014
Rated 4.0 out of 5.0 by Greenchrissy21 Short Break
We have been staying at the Holiday Inn Solihull for about 7 years. Always greeted with a smile when checking in. The fitness area and pool are excellent and well kept.
May 1, 2014
Rated 3.0 out of 5.0 by Teacher58 Average hotel
Stayed here 1 night wouldnt liked to have been more room was average have stayed in much nicer holiday inns elswhere hotel very busy lots of confrences on ,waited ages for room service and also waited an age to check out the next morning ,have had tocall them also to query my bill ,wouldnt stay here again ,feel its a bit of a cheek charging to park when your staying in hotel
April 27, 2014