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Rated 4.2 out of 5 by 503 reviewers.
Rated 5.0 out of 5.0 by pleasently suprised comfortable room, clean and tidy though carpets look a little out dated. ate once in the evening - pizza - very good. on floor 2 and no outside noise heard. November 24, 2014
Rated 4.0 out of 5.0 by Good City Centre Hotel Considering that this hotel is in a city centre, surrounded by busy roads, it is remarkably quiet. We enjoyed a good night's sleep yet the convenience factor is very good. Nice bar with good service. The breakfast was very good and the staff very attentive. Good value for money all round. November 24, 2014
Rated 4.0 out of 5.0 Decent Value city center hotel - shame about the staff Hotel is everything you expect from holiday inn -clean , comfortable , convenient and decent value Only thing unusual was the staff - not as polite as I expect and on check in had no idea about the ihg reward scheme . Shame really but with so many other IHG hotels within 1 mile at the same price then I won't be back November 23, 2014
Rated 4.0 out of 5.0 by Great service Recently stayed overnight with my Mum , all staff very helpful at sorting out a few hicups , quick and efficient . Reception very helpful , breakfast excellent .Also housekeeping very helpful after leaving in trying to find a lost item . November 23, 2014
Rated 5.0 out of 5.0 by Good Stay Outside the hotel looks a little run down. Inside no problems at all November 21, 2014
Rated 5.0 out of 5.0 by GOOD SERVICE RESCUED NIGHTMARE JOURNEY TO HOTEL This was planned to be a restful weekend away, as we only live 30 miles away and to celebrate taking another year off my Wife's age! On the way we had to swerve to avoid an accident which destroyed our inner front tyre. Long story short, we received excellent support from the staff throughout the lengthy task task of replacing tyre due to failed locking wheel nut. Certainly saved the weekend. Room service was excellent and having stayed before, will certainly be back again. November 20, 2014
Rated 4.0 out of 5.0 by comfortable great central This hotel is very central for shopping and all travel amenities, it is very comfortable and the staff are very accommodating. would stay again. November 20, 2014
Rated 5.0 out of 5.0 by Excellent hotel, very comfortable stay This was the first time I had stayed in Birmingham and the stay was excellent. Room in great condition with excellent facilities, bed very comfortable, and the breakfast quality and range of choices was outstanding. I would certainly stay here again. November 19, 2014
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