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Rated 4.1 out of 5 by 477 reviewers.
Rated 3.0 out of 5.0 by Noise levels Noise levels from the Pub opposite is too high even though I got an 8th floor room. Don't recommend this property if not lucky to get a room on NCP car park side of the hotel. Other wise, this hotel meets every Holiday Inn standard. October 28, 2014
Rated 4.0 out of 5.0 by Buena atención y buen hotel Un buen hotel que tiene lo que necesitas para sentirte seguro y cómodo. Lo único que criticaría es el estilo y la falta de renovación en el diseño de interiores. Se siente que es un hotel de muchos años que en efecto se ha sabido mantener pero no le vendría mal una renovación. October 28, 2014
Rated 4.0 out of 5.0 by Convenient for Birmingham New Street station A reasonable hotel to stay in for an overnight with good staff service levels. The area is not particularly attractive but when the new John Lewis opens it should be a good place to rest after all your purchases! October 27, 2014
Rated 5.0 out of 5.0 Surprisingly good! I have a certain scepticism about service in city centre hotels, but I was extremely pleased with the whole experience here. Thank you. Great service, great food and drink - I was especially impressed with being able to check out whilst in the queue! Although I couldn't take advantage of it, as I had other items on the bill; it was great to see others being offered this to save waiting. Excellent. October 26, 2014
Rated 5.0 out of 5.0 by Great proximity for Birmingham Theatres Stayed here for a birthday treat, as we had tickets for the Alexandra Theatre to see Madam Butterfly. It certainly enhanced the evening being able to "pop over the road" after the performance, have a drink in the bar and a good night's rest in the comfortable executive room. Breakfast was good and all staff were friendly and helpful. October 25, 2014
Rated 3.0 out of 5.0 by Poor receptionist Not good start to a stay, Room was good, and bar Car park a night mare October 24, 2014
Rated 4.0 out of 5.0 by City stay Excellent location and great staff. First room was a bit noisy but they found me a suitable alternative even though extremely busy. Will use again. October 23, 2014
Rated 3.0 out of 5.0 by Noisy Hotel Do not stay on the front side, especially at weekends - very noisy. Breakfast quality was poor. October 23, 2014
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