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Rated 4.2 out of 5 by 933 reviewers.
Rated 5.0 out of 5.0 by Birmingham City Centre hotel Great location. Very convenient for train services and also local for a wide variety of quality cuisine. The hotel is going through a revamp but this did not detract from my enjoyment of the hotel. Staff are friendly and helpful. May 31, 2016
Rated 4.0 out of 5.0 by stay in may our stay in May was mid refurbishment but did not impact our stay at all May 26, 2016
Rated 4.0 out of 5.0 by Comfortable Bed Hotel in a night club area, so noise at night especially the music, made it difficult for me to sleep, my husband slept through the music. I was told when we checked out, we could have been given a quieter room. May 25, 2016
Rated 3.0 out of 5.0 by nice room but disappointing overall My dad had booked the room for me as a treat for my birthday as a trip away. Upgraded room which had a good size bed. However, was woken up around 7am by knocking on the walls, then followed by drills and THEN the fire alarm went off, not quite how I expected to wake up on my birthday. The restaurant is awful, very dark and gloomy, no light in there at all and very cramped. There is also no sound, so no atmosphere. Considering other Holiday Inns I have stayed at, this was extremely disappointing to say the least. The only positive was the lovely waitress. Quality of food was average, would highly recommend eating elsewhere. May 21, 2016
Rated 5.0 out of 5.0 by Great location and comfortable room This hotel is perfect for a short stay in Birmingham. Train Station is a 2 minute walk away. The Bullring shopping area is 2 minutes away. There are great new restaurants popping up all around the area. Loved Turtle Bay !! Room at the hotel is a good size with lovely large windows - so lots of light. Bed and pillows all very comfie. Lighting is also good. Staff are all courteous, friendly and efficient. Would definitely stay there again. Looking forward to seeing changes post construction. May 20, 2016
Rated 2.0 out of 5.0 by totally mundane city centre hotel Not cheap enough to make it a good deal. It might be quiter during the week but at weekends expect people to be stumbling in corridor in early hours. Currently being refurbished downstairs but doubt it will make much improvement. May 19, 2016
Rated 5.0 out of 5.0 by Amazing We're upgraded when checked in and the bed was so comfy May 18, 2016
Rated 5.0 out of 5.0 by Time well spent Lovely and comfortable room.staff was superbly great lots of information May 18, 2016
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