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Rated 4.2 out of 5 by 526 reviewers.
Rated 5.0 out of 5.0 by warm welcome, great service A very pleasant stay, comfortable room, very spacious, bathroom well equipped. Staff excellent, overall a very comfortable stay. Well recommended. December 17, 2014
Rated 3.0 out of 5.0 by Comfortable rooms, good food but noisy sometimes Room was good. Service is ok. Food was good. I was unlucky that day since there was a Christmas party at the hotel and the guests were too laud they celebrated long... Not sure how often does this hotel have party. December 16, 2014
Rated 5.0 out of 5.0 by excellent hotel for city visits and business Greeted at the door by friendly concierge to find reservations had booked me into the wrong birmingham Holiday INN, ten minutes of frustration whilst this was dealt with, smoothed out and up to first floor. Thank you! nice hotel very clean and comfortable. Evening meal was a little disappointing in that my risotto was more like a rice pud but hey ho. Bar staff could do with moving the braying party goers away from the bar so that we could get served and then having to enter a debate with said office partyers into why I had to push my way through after saying excuse me three times. Ignorance! breakfast could do with being a little hotter but I like this hotel and am happy to stay as a visitor and business user. Thank you for a very pleasant overnighter. December 16, 2014
Rated 3.0 out of 5.0 by car parking was not good I thought all Holiday inns had swimming pools so was disappointed to find out this one didn't. Parking the car was difficult as I had to park on double yellow lines to bring my suit and case into the hotel before driving around the block to park my car in an public multi story car park that I had to pay for. I found the bathroom sparse with just soap provided. There wasn't even a cloth to clean shoes in the room. December 16, 2014
Rated 5.0 out of 5.0 by Relaxing Stay Staff that obviously took pleasure and a bit of pride in their respective work, with a friendly but professional attitude December 15, 2014
Rated 5.0 out of 5.0 by Great Service Great hotel for a short break, Staff was a great help. Room are clean and bed are comfortable. The meuns are good value for money. The only one bad if there a part and you are on the first floor you can heard the music. Just check for booking. Close to the train station and 10 minutes you are in the town city December 13, 2014
Rated 4.0 out of 5.0 by Expensive but the quality is there A hotel ideally situated for the train satation and the centre of birmingham. Rooms were kept spotless food good but took ages to come . No one informed me of hotel facilities. Staff friendly December 12, 2014
Rated 5.0 out of 5.0 by Very relaxing We would certainly visit Holiday Inn Birmingham City Centre again we would recommend this Hotel to anyone looking for a place to stay whilst in Birmingham. We had a very comfortable and relaxing stay and the bedrooms are very spacious. The buffet breakfast was excellent lot to choose from and the staff there are really pleasant and helpfull. December 12, 2014
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