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Rated 4.3 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Hokie Holiday Inn weekend Incredibly clean with warm and hospitable staff. Hotel shuttle was GREAT! Game day tailgating complete with breakfast and drinks was worth the 6 hour drive from Virginia Beach to Blacksburg, VA, and Virginia Tech. Would recommend and we are discussing which football game to come to next fall, and we plan on staying at the University Holiday Inn. November 6, 2014
Rated 2.0 out of 5.0 by A little loud... Main room was fine but lots of noise from neighboring rooms and the parking lot. Bathroom dated and gym not usable at all. November 4, 2014
Rated 1.0 out of 5.0 by Filty room, and key given to wrong room twice When I arrived at the hotel, I was handed a key for a particular room. When I went up the stairs, there were people inside. I walked back to the desk and the staff were confused - neither of them believed that anyone had been assigned to that room. So they gave me a different room. I walked back upstairs to it and it was absolutely filthy. The floor had not been vacuumed. There was food debris, what looked like fingernails, and other general debris. There was a dead bug in the bathroom tub. The bathroom linens had not been replaced (only one hand towel was hanging up on the rack). When I pulled up the sheets, there was a hair under them so I'm sure they had not been replaced. I pulled back the mattress to look (I'm always diligent about checking for infestations) and it was clear that they have NEVER cleaned behind it - there was dirt, hair, etc, caked back there. This isn't just a one-time miscommunication about whether a room has been cleaned - this is something that has never been cleaned. I went back to the desk to ask the staff to have the room cleaned while I went out to dinner. When I returned, I inquired at the desk and they said the room had been cleaned. I thanked them and returned to the room. It qualifies as "barely passable". It was vacuumed, but not well - there is still some debris that they didn't get up. They added towels to what was already in the bathroom, but the possibly dirty handtowel that was hanging up when I was in the room earlier was still untouched. Then, a little bit later, someone put a keycard in the lock and opened my door. Fortunately, I had it bolted, but I heard a man's voice express confusion someone in the room - apparently they gave him a key to my room. So that's twice in one night (at least) that they failed the test of "don't give someone a key to someone else's room". In the morning, when I described the issues as I was checking out, the staff member did not seem to especially care. Though there was no line of people waiting or anything like that, she seemed uninterested and kept interrupting as I was telling her about the issues. She said that had I not been using points, she would have refunded the room. (That's convenient. And for the record, I was actually using the points + $70, not just straight points.) It's really a shame. This is a very old, but well-maintained building. They recently, in the last few years, replaced all of the room furniture and gave everything a good update. The television is new and they have a cable box in there for a regular cable company and all of the HD channels. It's right off campus and they offer a lot of amenities for gameday (shuttle service to downtown before the game, shuttle service to the game, pre-game tailgate). They've spent a lot of money on the building itself, but need to spend some figuring out how to not double book rooms and how to get rooms properly cleaned. November 3, 2014
Rated 4.0 out of 5.0 by Great staff The staff was so kind and friendly and made me feel very welcomed. I was impressed with this, more than I am in most hotels. Bravo staff! October 24, 2014
Rated 5.0 out of 5.0 by Friendly Staff There was some confusion about our room when we were checking in. Jessica and Marisa were great helping us out and making sure everything worked out and that we were satisfied. Very friendly and helpful! October 24, 2014
Rated 1.0 out of 5.0 by Disappointing Trip During our stay, our hotel room was broken into by a drunk older man. He somehow got into the room with a hotel key. Luckily, we remembered to put the top latch on the door. After the man continued to partly open and close the door several times, my husband persuaded him to leave. We immediately contacted the front desk... they did nothing. The next morning, we talked to the front desk. They said they would look into compensating us, but they never did. We had a scary experience and felt that it was handled poorly. We will not be staying here again. October 15, 2014
Rated 4.0 out of 5.0 by nice room; couldn't sleep part of that is my own problem; but the pillows are humungous and uncomfortable. the bed is comfy, the room is nicely appointed. the bathroom is nice but small; it'd be nice if there was a sink/mirror outside the bathroom (not counting the mirror by the desk because the lighting there is really bad). bar was fine, but really dated in decor. October 15, 2014
Rated 5.0 out of 5.0 by Breakfast not included Excellent staff, location to VT unbeatable! Just be prepared this is not like MOST Holiday Inn's that include a free breakfast. October 10, 2014
Rated 5.0 out of 5.0 by The place to stay when visiting Va Tech The convenience, staff and cleanliness make this the only place to stay when visiting Va Tech. Book early tho as they sell out we we're fortunate to be able to book a room last minute after a cancellation. Calling the front desk or hotel website rather than the general Holiday Inn # works best. October 9, 2014
Rated 5.0 out of 5.0 by Well done I'm impressed by the improvements that have been made. October 9, 2014
Rated 5.0 out of 5.0 by Great Experience Excellent proximity to Virginia Tech and downtown Blacksburg. Hotel staff very friendly and helpful. October 8, 2014
Rated 5.0 out of 5.0 by Slept like a champ! Although my stay was short - last minute for an overnight for a football game - I enjoyed my stay. The checkin staff was friendly and inviting. The room was clean and everything looked to have been renovated/upgraded in the recent past. The bed was super comfortable. The room was roomy. The TV was large and new, although I never turned it on. The restaurant and bar area looked nice, but unfortunately I did not have time to try it out. Conveniently located to the VT campus, and they have two shuttle buses. Overall, a great stay, and I'm sure I will be staying there again in the future. October 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed, good service, quite atmosphere. Guest room was adequately furnished and cleaned. Good breakfast and dinner options. Room service was prompt, courteous, and mostly accurate with items ordered. No excessive noise in hallways of guest room area. Beds were very comfortable and enjoyed patio door entry/exit from ground-level room. September 29, 2014
Rated 4.0 out of 5.0 by Very Nice Room..shotty Internet Room and Bed are very nice and comfortable. If you plan on using the internet for work or play, go someplace else. Or make sure you bring a hot spot. September 26, 2014
Rated 5.0 out of 5.0 by Extremely pleased Just wanted to express our thanks to the Holiday Inn Blacksburg. We have a freshman football player at VT. We shopped rates at some of your competitors in town and although your rates were slightly higher in price, you've made up the difference with customer service. The convenience of the game day shuttle and the complementary tailgate party are just two of the perks that we enjoy each week. September 24, 2014
Rated 4.0 out of 5.0 by Awesome staff! The staff at this hotel are amazing! They are very accommodating and do what they can to make your stay the best it can be. September 18, 2014
Rated 4.0 out of 5.0 by second stay not as good as the first I have stayed at this property before and was very satisfied. This time the weather was cooler, the heat did not work well and there were no extra blankets in the room. Would have slept so much better if I had known that and requested extra blankets before hand. September 16, 2014
Rated 4.0 out of 5.0 by Great service Front desk personnel were very friendly and helpful. September 15, 2014
Rated 4.0 out of 5.0 by W great location close to campus. nice room and courteous staff / breakfast buffet not very good September 4, 2014
Rated 5.0 out of 5.0 by quick easy access it was easy in and out for our one overnight stay. September 3, 2014
Rated 4.0 out of 5.0 by Stay at Blacksburg Holiday Inn Room was comfortable with a good temperature and the bed and pillows were comfortable. The TV remote could have been a little more user friendly. The phone system is not up to date. September 1, 2014
Rated 4.0 out of 5.0 by Okay but over-priced The hotel is over-priced and not a good value. It is extremely difficult to navigate the hallways. September 1, 2014
Rated 5.0 out of 5.0 by Another Pleasant Stay This is our third stay at this hotel in the past few months, and this will continue to be our hotel of choice for our visits to Blacksburg and Virginia Tech. Our room was clean and comfortable. It is not the "fanciest" place we have ever stayed, but certainly has the most pleasant and accommodating staff of anywhere we have ever stayed. (Some of the "fancy" hotels could learn from their Customer Service) August 29, 2014
Rated 5.0 out of 5.0 by Blacksburg Stay Very comfortable, convenient stay while bringing our son back to school. Staff was very courteous, and the bar/lounge offered a nice choice of menu items and ambiance to relax after a hectic day. August 24, 2014
Rated 3.0 out of 5.0 by Hotel does not change the sheets For the second time we have stayed here, we found that the hotel does not change the sheets from the previous guest or guests. If you stay here, pull over the coverlet or blanket, and check the sheets. If you find hairs from the previous guest(s), either near the pillows or at the foot of the bed, let the front desk know. The first time we found this, it was apparent that the maid had simply turned the mattress 180 degrees, and all the hairs were at the foot of the bed. The hotel manager personally changed the sheets and pillowcases (which also had hairs all over them) for us. August 21, 2014
Rated 5.0 out of 5.0 by Va Tech Visit Nice Hotel, lots of eateries and watering holes real close... I travel a lot. I will be back. August 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed. Great value Very comfortable, affordable stay especially with LM/AAA rates. Very accommodating staff and great location August 20, 2014
Rated 3.0 out of 5.0 by Wonderful staff, very dirty room Front desk staff and servers in restaurant were friendly and warm. The room was very dirty. Toilet was stained and looked like it had been used since last cleaned. The dust and hair coating everything behind the nightstands that I found while trying to plug in my phone charger were just gross. I felt itchy all night. August 19, 2014
Rated 5.0 out of 5.0 by Beautiful room and grounds Excellent hotel, wonderful staff, clean rooms and lovely grounds. I will be coming back in the near future. August 18, 2014
Rated 2.0 out of 5.0 by Comfortable bed, but that's all! I was very disappointed with this stay. They could not give me a ground floor and they don't have an elevator. It was very difficult climbing the steep staircase with my luggage. They also do not have a continental breakfast, so I had to pay for it at the restaurant there. It was very good, but for the price the charge for the room, it should have been free. I will not be staying here again. I do have to say the manager did help me several times bringing stuff up to my room. He was very nice and apologetic. August 14, 2014
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