Rated 4.6 out of 5 by 102
Rated 4.0 out of 5.0 by kjhw Great Service - Dog Friendly Too!
We always enjoy staying at this Holiday Inn in Bloomington! It is dog friendly and the staff really go out of their way to make you feel welcome. The rooms are nice and updated and although we thought the air conditioning unit was a little noisy, we will continue to choose this hotel for our overnight trips!
June 25, 2014
Rated 1.0 out of 5.0 by pizt 1 terrible staff......night staff....Male
The night staff fellow should find a job that does not deal with people...he was verbally abusive and wouldnt speak at a tone that anyone without bionic ears could hear.....he was aweful.....he was rude...it was embarrasing to me that my child witnessed his rude behavior. The others could not have been nicer......
June 25, 2014
Rated 5.0 out of 5.0 by lal! hotel stay
The room was clean and the hotel was fairly close to the university. The front desk staff was very helpful and friendly. A complimentary drink was provided for the bar and the staff there was attentive and friendly as well.
June 23, 2014
Rated 1.0 out of 5.0 by DREW04 A VERY BAD EXPERIENCE IN BTOWN
I know my review is mixed, how can I call it a bad experience with rating some aspects excellent? Let me explain...first the bad. It all started with the mix up in reservations with the computer system at the hotel and the 45 minutes it took on the phone trying to correct the mistake that was the fault of the hotel. Giving my daughter the wrong room key, not once but twice. The internet going down that night. No hot water on Thursday morning. The toast on the breakfast buffet being so hard, you could break your teeth on it. The waiter at breakfast locking himself out by going outside while people were waiting for drinks. He had to knock on the side door before I let him in and with his service level...I had to think about it. But here is my favorite, when I turned in the key on Thursday morning the lady asked me how my stay was and I answered. In a very polite manner, I told her it was horrible and that I will never be back. She smiled and said "Thank You and have a nice day." I believe she heard me but did not listen. Now to the good; the two young ladies who checked me in was great. With all of the chaos with my reservation problem they kept trying to solve the issue and they kept smiling. They were great! The young man working the bar, he was overwhelmed by customers and he had no one there to help him. But he busted his butt and took care of all of the customers and he did it with a smile on his face. And finally, the bed was very comfortable. Those three individuals were great to deal with and should be commended for their actions. But for the rest of the hotel experience...it stunk. My daughter is going to be a freshman at IU and I travel a great deal in the Bloomington area but I can assure you that I will not be returning to this hotel.
June 16, 2014
Rated 5.0 out of 5.0 by pastormike129 Great place to stay
I've stayed at this Holiday Inn a few times now and every time my experience gets better. The staff is very accommodating, the breakfast is great, and the rooms are very comfortable.
June 11, 2014
Rated 5.0 out of 5.0 by bech33 Comfortable Bed and Great Breakfast
We were staying for a friend's wedding, so we did not expect much but were greatly surprised by the sleep number beds, restaurant quality food and friendly staff throughout the hotel. Would highly recommend and would definitely stay here again.
June 11, 2014
Rated 5.0 out of 5.0 by Stefanier918 Quiet, everything you need
We stayed for one night while visiting friend and reminisced about our days at IU. Booking mishap, but nothing major to ruin our trip. Manager even gave us Reward Points, which we weren't expected but pleased with! Hotel was quiet. Didn't partake in any dining or happy hour events, though we received coupons for Happy Hour drinks and breakfast. WiFi was reliable and pretty fast. Room was clean and furnished exactly as we had expected. Nice TV with HD channels.
Weird that this hotel connects to another non-IHG chain hotel. Would certainly stay here again...I wish there was a IHG brand downtown/closer to campus!
May 30, 2014
Rated 5.0 out of 5.0 by Visit to fam Great service, very comfortable room
Highly recommend for anyone visiting Bloomington and the surrounding area.
May 28, 2014
Rated 5.0 out of 5.0 by Duke40 Excellent Service !!
I can't begin to say how much we enjoyed our stay. It started with an upgraded room to hold my family without hesitation. We were given world class service and hospitality in the restaurant. Everyone was top notch and fantastic. Thank you for making this a great weekend !
May 7, 2014
Rated 5.0 out of 5.0 by Davona Excellent Service
Great friendly and efficient customer service. Morgan who checked us in was excellent. Dan in the dining room so friendly. Very clean and comfortable hotel. I would recommend to anyone.
Thank you for an enjoyable stay
April 22, 2014
Rated 5.0 out of 5.0 by JG IND Excellent Service
We recently blocked 30 rooms at his hotel for a wedding party. The professionalism and level of service provided by the sales staff, hotel management and all the service personnel far exceeded our expectations. They met all of our needs, provided transportation between the hotel and wedding venue for our guests, kept the hotel bar open for us after midnight which provided for a place to unwind after all the evenings activities and offered a level of service that made our stay very comfortable and inviting.
April 16, 2014
Rated 5.0 out of 5.0 by Barrington1 Great Weekend Stay
Hotel is very convenient to the Indiana University campus. I stayed there for my son's parents weekend with his fraternity. Accommodations were very comfortable and the hotel furnishings were very nice. The room was very comfortable and the security was excellent. Breakfast was very good and the bar was small but very friendly. Overall a great weekend.
April 9, 2014
Rated 5.0 out of 5.0 by Freq Traveler Bloomington Stay
I enjoyed my stay. The room was tidy and hotel was convienent to the downtown area.
March 14, 2014
Rated 5.0 out of 5.0 by PNew Great Service
Pamela at the front desk was exceptional! Enjoyed my short stay and comfortable bed.
March 12, 2014
Rated 5.0 out of 5.0 by Terry S Great location to attend Indiana Hoosiers basketball game
Both location and Hotel service and amenities were great
March 10, 2014
Rated 4.0 out of 5.0 by cashman33 So close to Assembly Hall!!
Awesome location!!! Best place to stay if going to an IU game!
March 9, 2014
Rated 5.0 out of 5.0 by mom1010 Great service
As always, the staff at the hotel were wonderful, friendly and very accomodating. The rooms are comfortable and relatively quiet. My only complaint is that room service failed to clean the room and basically just made the bed, without even moving the pillows. However, this is the first time this has happened and the rooms are usually well maintained, so it would not effect my choice to stay at the hotel again.
February 26, 2014
Rated 5.0 out of 5.0 by JKW1 Welcoming hotel with comfortable accomodations
We were welcomed by staff and offered free drinks and breakfast as part of our stay. Front desk staff helped with information about airport shuttles, cab companies and the nearby Indiana University campus. The room was very clean and comfortable without any concerns. We would stay here again if return travel brings us back to Bloomington. Overall a great experience.
January 27, 2014
Rated 5.0 out of 5.0 by Janelk Reasonable accommodation at a reasonable price
Clean hotel at convenient location. Super that breakfast was included
November 25, 2013
Rated 3.0 out of 5.0 by mom1010 Disappointed
I always stay at this hotel when I visit Bloomington and have always enjoyed my stay. However, this time, they put us in a room in the middle of a team of young boys who were apparently staying in Bloomington for a sporting event. These boys woke us up at 6:30 am, screaming in the halls, knocking on our door, and being overall very rude. When I reported this to the young woman at the front desk, I barely received any kind of apology. The hotel was nowhere near capacity and they should not have placed us in the middle of this team of young boys. This ruined our stay and i was very disappointed.
November 18, 2013
Rated 5.0 out of 5.0 by Jesse5 Great Services
Looking forward to our next trip to the Bloomington area so we can stay at the Holiday Inn. It is a 5 star for sure. All the staff is awesome. The GM, Jeremy makes you feel right at home.
November 15, 2013
Rated 4.0 out of 5.0 by Baygirl9977 Nice room, friendly people
We stayed 2 nights. It was a roomy and comfortable room. We enjoyed our stay and the staff was great!
October 23, 2013
Rated 5.0 out of 5.0 by IUguy quiet room and great staff
The location of the Holiday Inn in Bloomington is very convenient, and the motel is very well maintained. The rooms are very comfortable and quiet, and the personel from the front desk, to the bar and wait staff, to the maids who make up the rooms were uniformly professional, courteous and helpful. We had a great stay.
October 19, 2013
Rated 5.0 out of 5.0 by Biker4 The staff really helped me out because I was responsible for all of my family member's reservations.
I was very comfortable and the staff was very patient with our large group. The rooms were clean and comfortable. We had a great time at this location.
It would have been nice if the bar would have been open longer due to people coming in after midnight.
October 16, 2013
Rated 5.0 out of 5.0 by jmf1 Great place with great service
We have stayed here several times over the past year and each visit has been great. The rooms are clean, comfortable and quiet. Jon at the front desk is a true professional: friendly, helpful and accomodating. It is always a welcome sight to see him there when we first arrive! We have stayed at other hotels in Bloomington but this is the best - and a terrific value.
September 2, 2013
Rated 5.0 out of 5.0 by DreamBig2003 Great Visit
Traveling for business and appreciated the location and service. Felt like I received nice value and plan to stay at this location when I need to travel to Bloomington again.
September 1, 2013
Rated 5.0 out of 5.0 by anuk97 friendly staff
Really enjoyed my stay and would come again. The staff is very friendly and helpful
August 30, 2013
Rated 5.0 out of 5.0 by Phil2012 Front Desk Staff
I arrived the evening of Saturday, August 24, 2013, at about 6:00 p.m.. I am a light sleeper. I had requested a quiet room when I made my reservation online. The front desk clerk took additional time and went out her way to find me the quietest room she could in the hotel! She was very pleasant and friendly. Thank you Holiday Inn Bloomington, IN!
August 28, 2013
Rated 5.0 out of 5.0 by STAboy Excellent Staff
Every person I interacted with at this HIE was perfectly helpful and friendly. We were dropping our son off as a freshman at college and I think we'll stay here every time we come back. The waiter at the breakfast buffet was cheerful and talkative--he seemed to recognize other parents who've been there before and that was a warm touch. Well done.
August 26, 2013
Rated 3.0 out of 5.0 by Mom50 IU move in day
Stayed at this hotel for 1 night. Convenient location and would have rated hotel higher, but felt for the price some areas were lacking.
August 23, 2013