Rated 4.1 out of 5 by 138
Rated 5.0 out of 5.0 Great place to stay
Very excellent everything was great staff room conditions and the cleanliness of the whole facility
September 29, 2014
Rated 2.0 out of 5.0 by JSC. Poorly Trained Staff
"The customer comes first, after I finish what I'm doing...."
September 27, 2014
Rated 5.0 out of 5.0 by Mark73 Front Desk
The front desk managers were very polite and attentive to the details of my stay.
September 25, 2014
Rated 5.0 out of 5.0 by KS-statistic Feels like a brand new property
I was surprised the hotel is 7 years old based on the condition of the room and the hotel in general...It really felt like a brand new property. The staff was very welcoming and accommodating.
September 19, 2014
Rated 3.0 out of 5.0 by MICKEY89 Squeaky Mattresses
Squeaky mattresses in our room 311 made it nearly impossible to maintain sleep after the first person in our family rolled over or got up out of bed. We have stayed at this property before and we have not experienced this issue. If mattresses have been recently replaced at this property, I suspect more complaints will occur. Very obnoxious issue after an exhausting day.
September 18, 2014
Rated 5.0 out of 5.0 by Burton12387 Pet Friendly
refreshing to get to stay in a normal hotel room and get to bring pets along with you.
September 17, 2014
Rated 5.0 out of 5.0 by Traveler1802 Urgent travel plans
We stayed at this hotel enroute to a visitation and funeral. Staff was great at accommodating our needs with early checkin and adjourning rooms for our family. Great service, great support and great accommodations. Jamie at the front desk was extremely helpful with our needs
September 16, 2014
Rated 4.0 out of 5.0 by normalmd HI Bloomington
Good breakfast, welcoming staff. Comfy beds, Cool/dark rooms.
September 14, 2014
Rated 4.0 out of 5.0 by Dan1242 Nice Weekend
Was a good Labor Day weekend stay. Kids loved the pool and was everything we expected it to be.
September 12, 2014
Rated 5.0 out of 5.0 by Chai&Sean Finally peace!
My stay was wonderful! Quiet and cozy and I'm in love with the pillows! A good pillow is so hard to find and at this lovely hotel they have that and so much more! It was a warm day but rainy yet I was still able to enjoy the clean indoor pool and cool cardio gym. The staff was so friendly, they made me feel like I stayed there all the time. I was treated very well. My favorite place to stay in Bloomington! And right by the airport, a prime location for a busy schedule!
September 4, 2014
Rated 4.0 out of 5.0 by Vet7243 Clean comfortable room
There was a lack of personnel at the front desk when we were checking in and I was told "It's always like this this time of day." -- sounds like they need more help this time of day.
Installing another elevator would also help, since the stairs are not conveniently accessible.
And, for a full service hotel like yours, having to go outside to reach the restaurant/bar, and the shortness of the operating hours of that establishment, was a definite detriment to my willingness to stay there again.
September 4, 2014
Rated 3.0 out of 5.0 by Penny10 disappointed stay
The room was ok and quiet. however, mymain purpose for staying was to use the hot tub. It was broken and dirt sitting in the bottom of it. Pool was also dirty. also, didn't appreciate the breakfast was going to cost $10. So I had to make plans to eat leftovers.
September 2, 2014
Rated 4.0 out of 5.0 by GuestGirl Great Service, Poor Breakfast
I always look forward to staying at this Holiday Inn as the staff are always very nice and accommodating. The room has great blackout curtains and a comfy bed so I always get a good night's rest. The workout room is very small, but has quality treadmills. They can be a little awkward as they overlook the pool.
The one thing that is below average compared to other Holiday Inns (I stay at them throughout the country) is their breakfast. For someone who avoids processed foods and sugar, there are no options available besides the fresh fruit. The whole fruit (apples/plums/grapes) are not washed which makes it unappetizing. I'm used to having the option of hard boiled eggs and cooked oatmeal as an option in addition to the pastries, yogurts, and fake scrambled eggs. I just end up eating elsewhere.
September 1, 2014
Rated 5.0 out of 5.0 by Business-Travel Helpful Staff
I stayed at this hotel for two weeks on a business trip. The staff is friendly, rooms are clean and food is very good. What more can I say!
August 25, 2014
Rated 5.0 out of 5.0 by MLAE Nice Hotel
I have stayed at this hotel many times. Very nice.
August 20, 2014
Rated 5.0 out of 5.0 by xzkz1n Great hideaway
We were very happy with our stay at this location. I expected it to be loud since it is right at the airport and planes were going in and out, but it was very, very quiet. Perfect for a family traveling and very tired!
August 18, 2014
Rated 5.0 out of 5.0 by Sara1876 Really nice hotel!
I have stayed in this hotel several times recently for work purposes and it has been just wonderful. Great service, super clean rooms and the beds and pillows are super comfortable. I have never had any issues with anything. The pool and hot tub are clean and well maintained. Everything is great and I look forward to another stay soon!
August 16, 2014
Rated 5.0 out of 5.0 by Jar Jar Convenient and clean
Will stay again. Rooms are clean. Staff is friendly. Price is right.
August 12, 2014
Rated 5.0 out of 5.0 by michelleK70 Best Hotel in Bloomington, IL
I can't say enough about the Holiday Inn by the airport in Bloomington, IL. It was clean, beds were comfortable, hallways were quiet and staff was very accommodating. Baxter's Restaurant connected to the hotel which made it easier to just have dinner and go to bed!!
August 10, 2014
Rated 2.0 out of 5.0 by Angie1234 Yearly get together with college roommate and kids-Bad experience!
Check-in went well, front desk clerk fine. Went to Baxters, good food and service.
Next day we had issues!!! Our kids wanted to go swimming. We went down to find out the pool was closed. Sign said "Pool is closed Sunday, Aug 2-August 8". It was August 2..but August 2 was a Saturday. Day/date did not match. Front desk clerk said it was closed due to painting!! So went to the Bloomington waterpark all day. When we returned there was a puddle of water in front of the elevator. We asked the clerk why the pool was open. "Oh the day was right, but the date was wrong...it will be painted beginning tomorrow!" Incompetent!!
When we returned that evening a girl was sleeping in the lobby. She looked a little messed up. When we came down the next morning she was still there with blanket in the lobby.!! She slept there in the lobby all night ! She approached us to buy her cigarettes! Why was she still there? Why was the police not called?? Unsafe!
We also noticed the water container with sliced fruit was empty and coffee was running low too. Maybe petty, but why were the morning beverages taken care of the night before?
August 8, 2014
Rated 5.0 out of 5.0 by Mipic Stop on the way
Stopped in with my familly after a long day in the car and loved our upgraded suite! The dip in the pool was wonderful and greatly appreciated by all. Thanks!
August 7, 2014
Rated 4.0 out of 5.0 by Sambrakas Follow-up Service
I've stayed at this property numerous times and it's nice and has great amenities. On my most recent stay I believe I forgot my eyeglasses in the room. I contacted the hotel twice and after 5 days of no response I’ve concluded that they must not have been found. Previous to this incident it took me 2 requests to have a copy of my bill emailed back to me. Staff and service is a component of guest rating, I’d suggest that you not limit your service to just that before checkout…it makes it more unappealing to return to your hotel.
August 4, 2014
Rated 3.0 out of 5.0 by Baseball player and dad Wifi doesn't work
We have been here on two different times and the rooms, beds, are fine.
The Wifi just doesn't work. This really needs improvement!
As you know our lives depends on electronic devices! A plus at a hotel is to have excess to wifi!
July 31, 2014
Rated 5.0 out of 5.0 by broncorob123 excellent from check-in to the time I left.
this hotel was very clean and neat, personnel from check-in to checking out were outstanding. Attended a wedding reception and all the staff was very helpful and the food was excellent.
July 30, 2014
Rated 5.0 out of 5.0 by Mike2089 Always a Nice Place
Very friendly staff and clean conditions. Had some unexpected travel issues and the front desk and shuttle driver were very helpfull.
July 27, 2014
Rated 5.0 out of 5.0 by Country59 great staff
The staff was awesome in all cases. My only complaint was the buffet breakfast was not being used enough to keep food freshly cooked.
July 27, 2014
Rated 5.0 out of 5.0 by chelse16 Clean and quiet
This hotel offered great rooms. The bed was comfortable. The cable was out due to storms but the resturant next door had it's cable and a very uplifting atmosphere.
July 25, 2014
Rated 3.0 out of 5.0 by BillTheITGeek Nice, convenient hotel
I have no big complaints about the HI at the Bloomington Airport. The room was nice-sized, bed was comfortable, and bathroom was fine. It was nice having 3 good restaurants within walking distance.
My biggest problem was with the clientele that was there last weekend and with the lack of soundproof-ness of the room. The hotel was packed with ill-behaved brats whose parents had no problem allowing them to run up and down the halls making a terrible racket the entire time. Apparently there were two sports tournaments in town, and a number of the families apparently thought that meant "let's stay at a hotel and let the kids run wild". Normally I could just close my door and let it pass, but the walls and doors of this hotel would not insulate the sound.
So on a regular business trip, during the week, this would probably not be an issue. But this weekend stay was a noisy and irritating one...not necessarily the fault of the HI staff/management, but the fault of irresponsible parents and of an architect who designed the building without sufficient soundproofing.
July 23, 2014
Rated 5.0 out of 5.0 by TeriD63 Pleasant week at nice comfortable HI
Will stay again when visiting Bloomington. Thanks for a great stay!
July 15, 2014
Rated 5.0 out of 5.0 by mswizz Great hotel
clean, friendly and quiet, would def recommend for business purpose. adjacent restaurant food was outstanding
July 14, 2014