Rated 4.1 out of 5 by 42
Rated 5.0 out of 5.0 by Mark714 Bloomington Airport
Nice clean and quiet. Very good breakfast and two different types of dinner locations to choose from, both in the same parking lot. One is casual and the other is a fanicer.
September 10, 2013
Rated 5.0 out of 5.0 by Bullfrog70 Stay
Excellent customer service and staff attuned to guests needs
August 31, 2013
Rated 5.0 out of 5.0 by lou61 Wedding reception
Everything was great, from the room to the location to the banquet hall for the reception.
August 31, 2013
Rated 4.0 out of 5.0 by Engineer999 Nice hotel, way overpriced.
Clean hotel, great staff. Basically an upgraded Holiday Inn Express room - very over priced.
August 17, 2013
Rated 5.0 out of 5.0 by Bullfrog70 Great service
Excellent stay once again. Staff concerned with guests wishes and requests. One of best hotels I have stayed at.
August 12, 2013
Rated 4.0 out of 5.0 by SoftballDad2 Comfortable bed. AC works well!
The room was nice and clean. The suite offers privacy when needed.
August 8, 2013
Rated 3.0 out of 5.0 by PJEM It's not bad
Staff was cordial, not rude, but not terribly friendly either. Rooms were small for the price and no complimentary breakfast. Lots of guests but only 2 luggage carts and one of them was wobbly. Not a horrible place but definitely not worth the money
July 12, 2013
Rated 1.0 out of 5.0 by Doug199 Issues with staff.
This hotel would be great if you have no issues that you would have to speak with the staff about. I had an issue about billing. Spoke with guest service manager. Was told that was the way it is. Could not do anything for me, did not offer to get general manager. Attempted to solve issue with corporate, was told since I was still at hotel that they would have solve it. Attempted to reach general manager. Was told to call before 4:00 pm. I called at 3:15 pm and she had left for the day. I said that I was supposed to call before 4:00 pm, lady at front desk made the comment "I do not control my boss's hours". That really helps.??? That is all she could tell me, oh she did say have a nice day. Corporate was able to get a hold of the general manager and get the issue resolved. The next day I wanted to thank the general manager, so I stopped by the front desk and she was in a meeting and could not be bothered. Not that it means anything but I am a platinum member..... All this took 5 days to resolve. If you do choose to stay here, good luck. I know I will not be stay here again.
June 26, 2013
Rated 5.0 out of 5.0 by writingperson501 Amazing Staff
Everyone here goes above and beyond! As a meeting leader, I found this a top-notch facility. Thank you!
June 16, 2013
Rated 5.0 out of 5.0 by alnisse Excellent Hotel
The rooms were nicely decorated and very clean. All of the staff members were friendly and accommodating. Would recommend.
June 7, 2013
Rated 4.0 out of 5.0 by Fem77 Comfortable bed, no ice machine on my floor
Non-smoking hotel, but I believe there was someone smoking on our floor during our one night stay.
The bed and pillows were VERY comfortable!
Nice amenities - pool, hot tub, refrigerator, etc.
Would like to have known there was NO ice machine on my floor upon check-in.
Nice to have temperature control in the room.
Would like to have had a continental breakfast available.
June 6, 2013
Rated 4.0 out of 5.0 by MINUTE pool area
the pool area needed better ventilation as it was very hot there.
The whirlpool or spa water needed changing as it wasnt very clean.
May 21, 2013
Rated 4.0 out of 5.0 by submariner647 Great weekend
We enjoyed our stay very much. The rooms and staff were excellent! The only downside was a prom going on underneath us that prevented my new grandaughter from sleeping until after 11PM. On the flip side, they did stop sharply at 11PM. There was a group of younger kids from St. Mary's school that were attending a birthday party and were polite and respectful in the common areas. We now have a new hotel to stay in when we return to Bloomingotn.
May 3, 2013
Rated 5.0 out of 5.0 by KMcB01 Modern decor and comfortable
I must say, I'm pleasantly surprised for a small town to offer a nice(r# hotel. I am originally from B/N, but I left many years ago-my has it changed!
I stayed in the Double Queen suite, and the accomodations were great. The room was spotless #trust me I checked every nook/cranny), and the staff was extremely friendly as if they wanted to be, not b/c it's their job.
My 1 and only "complaint", more like a disappointment, would have to be my 2 room suite only had 1 trash can in the entire room, found in the bathroom. Other than that, I am very satisfied with my stay.
I will definitely be staying there everytime I visit Bloomington/Normal now.
April 15, 2013
Rated 5.0 out of 5.0 by Husker991 Best hotel in Bloomington
I am very hesitant to write this because I don't want to have more trouble getting a reservation here, however they deserve recognition for their greatness.
I've stayed at this Holiday Inn countless times for business. However, it's been very busy this year and I've been forced to stay at some competing businesses a few times. Each visit to another hotel has led to disappointment in that location, but it has reinforced how much I like the Holiday Inn.
Location is great, the breakfast at the attached restaurant is great, the rooms are large and comfortable. Everything is always very clean, staff is kind and helpful and location is wonderful.
I rarely ever hear any noise in the hallway and only once have I heard someone staying above me, and they must have been a moose turned loose. I'm not sure what they did, but the sound proofing is wonderful.
I will stay here every time I visit Bloomington, as long as there is an opening.
April 10, 2013
Rated 5.0 out of 5.0 by OhSoGood0524 Perfect night
The bed is really comfy! The staff was very patient with my group & the free shuttle service was perfect for us.
The doors do slam shut instead of a nice easy close, but other than that, the hotel was great. Nice & clean, fresh smelling, free breakfast coupon that I was able to exchange for a quick breakfast bag at the front desk while checking out.
I recommend this hotel!
April 4, 2013
Rated 5.0 out of 5.0 by Love2Rock53 Very friendly staff and very comfortable beds
We recently stayed here for a concert, the staff was very accomodating and they offered shuttle service all night long which
was a huge value to us. I would recommend this hotel to anyone visiting Bloomington.
April 3, 2013
Rated 4.0 out of 5.0 by cr90 Everything you expected
The only thing I take away one star to make it a five-star review is the location from hotel to center of the city: given that it is a small town. Your visiting site(s) might be likely very close to the center of the town but not the skirt areas where this hotel locates. With a car, it makes no big difference actually.
Everything else is good. As mentioned in other reviews, it is very quiet and you won't hear anything from the airport at all.
It will be nice to have weight lifting equipments in the gym too. But that is just looking for sand from oil, I mean, being picky.
March 28, 2013
Rated 5.0 out of 5.0 by ChrisCP Friendly Staff and Ron O. is Amazing
This hotel is great, with very comfortable beds. We were working in the area of Bloomington, IL and had great rates. One weekend they couldn't accommodate my team because they were book. Ron rook action and called the Holiday inn Express down the street and ask for a favor. They were able to accommodate us and gave us even a discounted rate because of their relationship.
I would like to highlight Alyssa at the front desk who is just amazing as well as Ron for making this stay possible.
Thank you for a wonderful experience.
March 26, 2013
Rated 5.0 out of 5.0 by dancecoach Exceptional staff!
I wanted to compliment the staff of this hotel. They were extremely courteous and helpful. I was there with my dance team, and they went out of their way to make sure all of our needs were met during the 2 days we stayed.
February 1, 2013
Rated 1.0 out of 5.0 by han3 Bait and switch rates
I had an agreed-upon rate for reservation for two nights receive that rate for the first night second night the rate was raised and it was explained to me it was because the hotel was full.
Never stay here again
January 21, 2013
Rated 5.0 out of 5.0 by Hannahmama Great Choice
We were in town visiting our daughter and grandchildren over New Years and chose this hotel based on positive comments on Trip Advisor. From the moment we walked in the door we were warmly greeted and quickly checked in. We booked a one bedroom suite for our extended stay.My first concern is cleanliness , the room and all areas of the hotel we visited are top notch. The living area is roomy and comfortable as is the bedroom area. The bathroom is a little tight but more than workable. We had breakfast at Baxters three or four mornings, service was great as was the food. Overall we were completely satisfied with with this Holiday Inn. Although somewhat farther from our daughters with closer hotels to choose from we would return to this property.
January 17, 2013
Rated 5.0 out of 5.0 by Larray Excellent in every way
Staff was extremely friendly and helpful
Room was excellent and quiet. All the amenities worked. Excellent location across from the airport and attached to a full service restaurant.
I stayed at the other Holiday Express in town and that one made me appreciate this one all the more.
January 15, 2013
Rated 5.0 out of 5.0 by Larray Friendly check in staff and knowledgeable
The hotel was excellent and the staff was very friendly and knowledgeable about the area. This hotel was much better than the sister hotel across from the Walmart. I had a memorably horrible experience there.
I will recommend this hotel as the best holiday inn in Bloomington.
January 9, 2013
Rated 4.0 out of 5.0 by cwmitch Good Customer Service
We were staying just one evening. Got up to the room and apparently the room was not "ready". The bed was not made, etc. I called the front desk and they immediately apologized and upgraded us to a King Suite.
Overall the stay was great.
January 2, 2013
Rated 3.0 out of 5.0 by bobins Priority Points
I specifically asked the desk person if my stay could qualify for prioirty points and was told yes that I would receive priority points for my stay. I see now that this was not done. Why?
December 16, 2012
Rated 5.0 out of 5.0 by Charley777 wonderful time!
We recently went to the Holiday Inn Bloomington Airport hotel for a company party. All the accomodations, both the room and the party area were excellent in all catagories. The hotel is exceptional for cleanliness. Staff is very attentive. Highly recommend it.
December 14, 2012
Rated 3.0 out of 5.0 by Greg10 Wifi needs improvement
The room and service was fine, but the Wifi connection needs a major upgrade
December 5, 2012
Rated 1.0 out of 5.0 by will21 Comfortable bed and loved the adjoining room for our family!
We were very pleased with our stay. The front desk workers were very helpful and pleasant. We were celebrating an early Christmas with our kids and had a very enjoyable time. Fun was had by all. It was quiet being by the airport.
December 3, 2012
Rated 5.0 out of 5.0 by EdK8 Holiday Inn Bloomington Airport
The hotel appears very new with terrific amenities. The rooms were spacious and comfortable. The shower was terrific as far as hotels are concerned. My family had a wonderful weekend stay here and will be back in the future.
November 30, 2012