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Rated 4.3 out of 5 by 164 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn REliable The comfort and cleanliness was very good. We had a view overlooking the roof - but it was very QUIET. The breakfast was $20 for the two of us - timely and good, the service excellent. I don't understand why the maid woke us at 8 am? I recommend you hang a privacy sign if you want to sleep in. August 14, 2014
Rated 5.0 out of 5.0 by Great staff The crew that transported us to the Airport, Victoria and Steve were great conversationalists. They kept us informed of things to do in the area. The front desk staff were more than helpful and could not have been more personable. The staff for the meeting rooms were exceptional and very helpful. August 13, 2014
Rated 4.0 out of 5.0 by A+ customer service .... But some deep cleaning & refreshing needed The staff was excellent from the shuttle driver to front desk and restaurant. Only complaint I have is with the carpets - in the elevator and halls and room all need a good deep cleaning. August 13, 2014
Rated 5.0 out of 5.0 by Wonderful visit We had a wonderful stay at this property. I use a wheelchair and everything was very accessible. The small internet space near our room was a bit had to navigate in a wheelchair though. We especially liked having the bar/restaurant on site as we were pulling a trailer and never had to leave the motel. Our second night we had three more rooms of family and appreciated the shuttle to the mall. Being close to the airport was also an asset for our stay. Definitely would encourage this site to anyone needing a room in the metro area. August 12, 2014
Rated 4.0 out of 5.0 by Shuttle service great! Our stay at this property was very pleasant. We were greeted by a friendly and helpful staff upon our arrival. The shuttle service became very convenient for both the Mall of America and the airport. I used it on two occasions to connect with the short rail line to pick up a rental car and to attend a meeting in downtown Minneapolis. Avoided the always heavy traffic in the metro area and locating parking downtown. The rail line is safe, clean and efficient in the Twin Cities. A real bonus during our stay: one of the friendly staff members recommended a beautiful park within a mile walk from the hotel. The park consisted of 2.5 miles of asphalt walking-only (no bicycles or skate boards) trails in a wooded area with streams with plenty of fauna and fowl. My wife visited the area three times during our stay. We will definitely consider staying here during our annual trips to Minneapolis. August 12, 2014
Rated 1.0 out of 5.0 by poor customer relation wanted a problem resolved and answered and left 3 messages with mngr and customer relations and never got a return call August 11, 2014
Rated 5.0 out of 5.0 by Fantastic Staff Very friendly and personable staff; they make you feel very welcome. A home away from home; great place to stay! August 11, 2014
Rated 5.0 out of 5.0 by motel rates Loved this motel but please be fair in giving rates to all guests. The time we spent figuring it out was not a great experience. Your motel is beautiful and I would love to stay again. I just hope that my current information is in computer so not a mix up next time. August 10, 2014
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