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Rated 4.3 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 by Great Location, newer or recently remodeled This hotel is easy off and easy on I 35W. Property is nice, clean and they have a good resturant. If you're a seasoned Holiday Inn or Holiday Inn Express traveler you'll find this one better than average. February 23, 2014
Rated 5.0 out of 5.0 by Staff and Servcies The hotel front desk service is fantastic. Always willing to help immediately with any problems or recommendations for the area February 9, 2014
Rated 1.0 out of 5.0 by Rude staff member I always stayed at a Holiday Inn or Holiday Inn express whereever I travel. I would never stay at this Holiday Inn again, I encountered the rudest front desk gentleman on the morning of January 25th waiting for our shuttle to the airport. Others standing in the lobby were shocked at how my husband and I were treated. NEVER AGAIN!!!! I am upset that I wasted a rewards night at this location. February 3, 2014
Rated 5.0 out of 5.0 by Great service Excellent service and very nice rooms for a reasonable price. January 4, 2014
Rated 5.0 out of 5.0 by Great choice! For those looking for a Mall of America location or MSP airport hotel, this is a great choice. The staff is extraordinarily friendly, and the pool area is very welcoming. Great hot tub! The shuttle bus service is excellent-- we used the shuttles to the MOA and to the MSP airport. We will definitely stay again. This would be a nice hotel to use for a catered party, banquet, or family reunion, as they have good meeting room / ballroom spaces and several lovely suite upgrades for those planning the party! January 4, 2014
Rated 5.0 out of 5.0 by Excellent place to stay - convient to Airport and MOA Hello, anyone who wants a great place to stay that's convenient to the airport and Mall of America this is the ideal to place to stay. They have "free" shuttle service to and from the airport and to and from the Mall of America. If you ask them nicely if there's somewhere else close to the hotel they might even shuttle you there. They also have a restaurant & bar inside the hotel which is convenient. We stayed in their jacuzzi suite on the 4th floor and spent our honeymoon there. It was the best experience for us because my wife always wanted to go to the MOA. I emailed the hotel before our arrival and the management (Jessica) bought us a Christmas tree ornament in celebration of our new arrival (baby boy) coming in April 2014. Albert, Jessica, Shawn, Deann, and Liz made us feel so welcome! December 31, 2013
Rated 5.0 out of 5.0 by Easy to locate This hotel has a easy location to find, clean pool and exercise areas, knowledgeable employees and very friendly. I would recommend this hotel to my friends. December 19, 2013
Rated 4.0 out of 5.0 by Warm Beds, Cold Lobby Could not fault the room, or the cleanliness. Staff was good too, The lobby was freezing despite the fireplace. The staff at the counter had a heater behind the desk that was not enough. The floors in the doorways were covered with slush and were too slippery. They should have had long rubber mats s their foam-style entry mats were inadequate. Easy to get to, safe parking, good coffee pot, good towels, nice indoor pool area with comfortable seating though. Price was worth the stay. December 18, 2013
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