Rated 4.4 out of 5 by 364
Rated 3.0 out of 5.0 by sherman1141 Worse bed to sleep in for a long time in a hotel.
I got off on the wrong foot with this hotel because I purchased the hotel thinking it was a Holiday Inn Express and it was NOT. The registration person was very efficient and kind.
The a/c was very old style and you either froze or burn up.
The hotel is very worn and tired.
August 1, 2015
Rated 5.0 out of 5.0 by Shelley09 Fun birthday party
Hotel went out of their way to make my son's birthday party special. The put balloons in our room and stopped by later with a birthday card signed by the staff. The little things make a big difference. Would be nice to have a complimentary breakfast in the hotel and the whirlpool could be updated as well. Had a great time!
July 31, 2015
Rated 5.0 out of 5.0 by Shelley09 Birthday party surprise!
The manager of this hotel was phenomenal! We were having a surprise birthday party for my son and before we checked in, he had balloons in our room for him and later that afternoon staff stopped by with a card signed by everybody at the hotel. It was so sweet of them to do that and for them to do that on their own was such a special touch to the day! More places need to go that extra mile to make a stay so much better. It's the little things that matter. Would be nice if the hotel offered complimentary breakfast like most others do. All in all, it was a lot of fun and we were touched by the staff in what they did to make my son's birthday a little extra special.
July 30, 2015
Rated 5.0 out of 5.0 by Joe S Ragman Travel
Friendly staff, competent.
Clean property, safe location.
July 26, 2015
Rated 3.0 out of 5.0 by xxxxxx2015 Average and way overpriced
I had to choose this hotel because the other was sold out for the night. The only real hi light was the members reception. The hostess was very nice.
Great idea, this was the first one i attended and would come back based on this.
July 25, 2015
Rated 2.0 out of 5.0 by anon_ Fair
The shuttle to MOA was 30 minutes late on departure, and 45-50 minutes late picking us up. The hotel had an odd odor, and our room smelled musty. There was hair in the tub drain and my daughter stepped in some liquid on the bathroom floor upon our arrival. And one of the lamps in our room didn't work, and the TV remote barely worked.
July 24, 2015
Rated 3.0 out of 5.0 by MK49 A little overpriced for the quality.
The staff was very friendly and helpful. Check-in and check-out were quick and easy. The lobby could use some updating.
The common area on our floor smelled musty and moldy due to the air conditioning units.
Our bathroom needed some extra TLC. The tub needed a good scrubbing and the shower curtain smelled like a sweaty hockey player. It either needed to be thrown away or washed. Overall the room wasn't bad, it was very convenient to have a fridge and microwave as we had leftovers from eating at the restaurant. The t.v. was nice and the furniture seemed fairly up-to-date.
I would stay here again, but hope they would allow the cleaning staff more time to properly clean the bathrooms.
July 24, 2015
Rated 4.0 out of 5.0 by CourtND good place to stay
Rooms were comfortable and roomy, a friend of mine booked from a 3rd party site and had a hard time with the front desk finding their reservation, we used IHG and had no problems, the shuttle service is nice.
July 24, 2015