Rated 4.3 out of 5 by 104
Rated 2.0 out of 5.0 by RA1369 One of the worst holiday inn experiences I have had
They surprised me with a $50.00 fee for a shuttle ride to the airport, when the website states there is a free shuttle. The shuttle driver never left her seat to even offer to carry the bags for anyone in my partly. It was much more expensive and less convenient than expected. They call this the "airport" location but it takes a 20 minutes shuttle ride to get there. As a holiday inn platinum member, I have stayed at dozens of holiday inn properties in many states and this is one of my worst experiences, ever. I will NEVER stay here again.
December 8, 2012
Rated 5.0 out of 5.0 by Starlakegirl Great Getaway
I travel to this hotel frequently, it is always clean and has a very friendly staff. It is quiet and relaxing. Close to the Mall of America and a great value.
December 7, 2012
Rated 3.0 out of 5.0 by dcrash Food and Beverage
I generally stay at Holiday Inn for the complamentory breakfast however this Hotel did not offer such and said the breakfast was in the attached Resturant and was not on the house. In the future I will stay at other properties that have a free breakfast. The breadfast added $8-$15 onto the cost of the room.
November 22, 2012
Rated 5.0 out of 5.0 by Ryarber Comfortable
Great location! Restaurant available with full bar was great. Accommodations were as I asked for. Will be using this property for my trips to Minneapolis.
November 20, 2012
Rated 5.0 out of 5.0 by ke888 Mall Visit
The staff was very frendly and helpful. My daugther came down with cold and fever while we were there and they took me to wallgreens a few times. This was a great help in making my daugther feel better. It was on our best stays at any hotel.
October 22, 2012
Rated 5.0 out of 5.0 by grandmato5 Best Bang for your Buck
We stayed at this hotel for 3 days and is was just great The staff was courteous and the rooms were great We haad 5 people in one room and had enough space for everyone to relax. Room service was great and the hot tub and pool were very relaxing Close to the Mall and everything else and the price is right When we go back to Minnesota we will stay at this Holiday Inn
October 13, 2012