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Rated 4.5 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Comfort Like Home We were in Youngstown for a funeral. Your staff and hotel workers, were excellent in taking care of our needs and wants. We were not ourselves, in thinking, so they helped us to take care of the details. Thanks to you all. February 16, 2014
Rated 5.0 out of 5.0 by Great place for meetings The room was great, the bed was very comfortable. Overall, I would recommend this place to anyone. The bellman/waiter (Chris) went above and beyond to help this older disabled lady, he deserves a raise! Just one thing, watch out for that hot tub....it was waaay beyond too hot. Keep the kids out of it. February 12, 2014
Rated 5.0 out of 5.0 by Overnight Clean, friendly, close to shopping, good variety of restaurants February 12, 2014
Rated 5.0 out of 5.0 by Spent nearly 30 nights here in Dec. '12 & Jan. '13 I've got problems sleeping - a BAD deal for a person who travels for a living! I found the bed very comfortable - more so that some of the other "brand name" hotel chains I also frequent. The room was very comfortable - a great haven to return to during snow, temps. below freezing .. or below ZERO! (not too mention the windhcills!) The staff from housekeeping to the front desk, and in the lounge and restaurant were all very accommodating and friendly. I thought the location was very convenient for my business purposes, as well as being so close to shopping needs and other dining options. January 30, 2014
Rated 5.0 out of 5.0 by very good stay Our stay was on New Year's Eve. The staff was wonderful. The hotel was full and yet peaceful. it did not seem over crowed or out of control. We will stay here again. Scott January 4, 2014
Rated 4.0 out of 5.0 by Always clean and comfortable but could improve We have stayed here many, many times over the years. The rooms are always clean and comfortable. I like the coffee in the lobby in the morning and the use of the usually empty gym. However, as I have stated in previous surveys, the restaurant is SLOW. The food is good, but the service is so slow you could practically order your breakfast and go upstairs to shower and dress. Don't worry, your eggs would still be very warm on your return. December 31, 2013
Rated 5.0 out of 5.0 by Excellent Excellent Excellent My family and I had a very pleasant experience. Check in was an ease and express check out is wonderful. The parking lot was clean and there were no issues. Thanking God for the girls at the counter, they were excellent. December 19, 2013
Rated 5.0 out of 5.0 by Wedding Suite Our wedding was on 12/14/13 and the staff could not have been more accomodating. I requested an early checkin so our stylists could come to the hotel so my bridesmaids and I would not have to travel. The hotel made that happen for us since there was a cancellation. They were also incredibly friendly and didn't hestitate to fulfill any of our requests. Thank you and keep up the great customer service!!! December 18, 2013
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