Rated 4.0 out of 5.0 by CarolynW Very comfortable
From check-in to check-out, the friendly staff capped off a nice weekend for us. Any questions we had were answered quickly and knowledgeably by the front desk staff. The housekeepers were very accommodating of our schedule, willing to wait "an hour" and then "15 more minutes" to make up our room.
The food in the restaurant was good, served hot, and the wait staff very friendly, despite the harried conditions of serving on Mother's Day.
We had a handicapped-accessible room which was comfortable. I had only two complaints about it: first, the bed was too high off the floor for me to get easily into, and second, though there were plenty of grab bars in the bathtub, a seat would have been better for those with poor balance issues.
Though we didn't try the business center or the indoor pool, it was nice to know they were available.
We had originally reserved the room for two nights, but decided we wanted to stay a third. That didn't seem to pose a problem for the staff. And the comment that topped them all was from a housekeeper: "I love your dress, such a pretty color!"
May 20, 2013
Rated 5.0 out of 5.0 by Mclane51 My second home
I have stayed there every Friday for work since March and have enjoyed every night. From the value, front desk people, cleaning crew, the restaurant, and everyone else involved with HI have gone out of there way to make my stay comfortable. Always look forward to staying there.
May 18, 2013
Rated 3.0 out of 5.0 by Hawk40 Staff
Upon check in the staff person at the front desk was not concerned about resolving my issue with the room I had reserved,she was very rude but overall the stay was fair,the price is a bit high for Boardman I have stayed in nicer hotels in major cities and didn't pay this much per night.
May 13, 2013
Rated 5.0 out of 5.0 by bonnie10 Very nice stay
Very good customer service from the entire staff. Nice to see since this is my hometown.
May 6, 2013
Rated 5.0 out of 5.0 by MLandman Great Bar, Food and Room, Excellent Service.
Lisa and Penny in the Bar have offered 5-Star Service.
Also, Sherrie, Anastia and Tara on the front desk.
April 4, 2013
Rated 5.0 out of 5.0 by Whichoneru Best Hotel rooms and staff around
The best hotel in the area as far as price, cleanliness, friendly and helpful staff, big rooms with comfortable beds.
April 2, 2013
Rated 5.0 out of 5.0 by TheBeastDadandMom Highly Recommended
We had made our reservations 2 months prior for a room with two beds, upon arriving, we were told our room was not what we had requested and what was indicated on our reservation email(2 beds), they tried to give us a king bed and a pull out couch when we arrived. Making it known that that would not be acceptable, the front desk staff made sure to correct their error. Oher than that this hotel is fantastic; very clean and high on class, we hope to stay there again next year; this was our second time to stay at this hotel.
March 23, 2013
Rated 5.0 out of 5.0 by WHwrestling Outstanding Hotel
Outstanding hotel with great service. Rooms and facilities were clean and well kept. Kids enjoyed the pool area. Several great restaurants within walking distance (several right across the street). Plan on staying here again next year.
March 22, 2013