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Rated 4.5 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Nice stay It was a great place to stay after a day of family and food for Thanksgiving. The pool and hot tub were really nice. Great location. Comfortable bed and room. December 2, 2013
Rated 5.0 out of 5.0 by Superior Staff Facility provides an excellent staff at all levels. Everyone is friendly and willing to make your stay a pleasure. Front desk is exceptional. Handles any problems quickly and efficiently. The facility is clean and presents a very warm and friendly appearance. November 25, 2013
Rated 5.0 out of 5.0 by Second home Stay here for business all the time, wouldn't give it a second thought. Always quiet,comfortable,and clean. Their staff is great! Always in a good mood and makes this grumpy old man smile. November 19, 2013
Rated 5.0 out of 5.0 by PKT Gene Great experience at this hotel! Never been to this hotel before - stayed there as part of a wedding party. Very clean, very nice staff, outstanding bar. Pool looked great (didn't have time to use it). I will definitely stay there next time I'm in Boardman. November 13, 2013
Rated 5.0 out of 5.0 by Easy choice No brainer to stay here. I've worked in the area for years and there's not a better place to stay. Comfortable, quiet, clean, and the front desk staff are awesome. Mike and Sherri have an answer to every question and do a fantastic job. November 12, 2013
Rated 5.0 out of 5.0 by wedding weekend We had your wedding reception in the conference center. Everything was amazing from the staff to the facilities. I wouldnt even think of having an event anywhere but here. Thank you to everyone who made our special day even more special. October 30, 2013
Rated 4.0 out of 5.0 by Comfortable place to stay... Very busy place on the weekends. The staff is very helpful and friendly. Good breakfast menu and food. October 28, 2013
Rated 5.0 out of 5.0 by 8 Day Stay I just recently returned from an 8 day stay at the Holiday Inn, Boardman. I was very impressed with the staff. They are friendly, eager to help and knowledgeable. They are all long term employees. The hotel is very nice and very clean. It has a really nice restaurant and bar. I would return again in a heart beat. For a Holiday Inn this is a step above. Do yourself a favor and stay there. I will return next year for sure. Jayme October 27, 2013
Rated 2.0 out of 5.0 by Not So Happy This was the third visit to this hotel and the first two times were excellent. This last time, the mattress was terrible and in need of replacement. The counter in the bathroom area was cracked and discolored. Elevators were incredibly slow. Housekeeping was excellent and desk staff were friendly so good job with staffing. Otherwise, I hope this facility gets an upgrade soon. October 16, 2013
Rated 4.0 out of 5.0 by Nice for the price Came in for a wedding. Staff was kind enough to call us and let us know that exit ramp was closed and we'd need to take an alternate. No problem. The only "problem" was that we had planned to go to our rooms and shower and change for the wedding and were informed that we could not, due to a sellout. Maybe a bit of compensation would have been in order? October 16, 2013
Rated 5.0 out of 5.0 by Best Service EVER!! We don't stay in hotels often because of the cost, but this trip was fantastic!! The hotel staff was truly interested in how your stay was. They were attentive and prompt with extra towels and breakfast. It was the first time we had breakfast delivered to our room. It was DELICIOUS!! Even though it costs a bit more, it was well worth it. DEFINTIELY recommend THIS hotel to everyone!!! October 15, 2013
Rated 5.0 out of 5.0 by Great Property and Friendly Staff While I only stayed one night this time, this will become my go-to property when I'm in the area. Each staff member I encountered was gracious and helpful. Breakfast was well laid out and the room was nicely appointed. October 8, 2013
Rated 5.0 out of 5.0 by one of the best Holiday Inns The staff are superb. Kind, courteous, helpful and cheerful. My housekeeper even took the time to give me extra care and attention when she saw that I was ill. Thank youa October 3, 2013
Rated 3.0 out of 5.0 by Nice, but stayed at better Rooms have a very small bath area, inlcuding the lavatory, like the old Holiday Inn used to. I am 6ft tall, and found it very tight. Elevator opens to the coffee area. Good thought, but makes the elevator lobby quite congested. October 2, 2013
Rated 4.0 out of 5.0 by Ohio's best The staff are always welcoming here. Always take good care of me September 27, 2013
Rated 5.0 out of 5.0 by Excellent stay at the Holiday Inn Boardman, Ohio They were very accomodating for our medical needs and food. The room was clean. The shower and bath worked properly with quality shower head. The shampoo and conditioner smelled heavenly. We would stay here again. September 25, 2013
Rated 1.0 out of 5.0 by Not a great experience at this hotel I was unable to sleep at all as loud people on the hallway and next to our room until 3 am. A call was made to the front desk about the noise and no change noted. Decided at 6 am to get ready and leave the hotel. Not a pleasant experience... Loud noise with foul language. I should have called the police! September 19, 2013
Rated 3.0 out of 5.0 Great shower but room needs updating Great location. Sited on main route and short distance to restaurants and shops. Our room was not made up on one of Our five days stay and this impacted negatively on our experience. Gym small and needs updating. Pool needs updating but good size. Nice little sunbathing area with sun loungers.. September 15, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service Great service. Love staying here when I come into town. September 9, 2013
Rated 5.0 out of 5.0 by GREAT HOTEL! Wow, I have to say I was quite impressed with this hotel and the staff, in particular. My dad was here for a high school reunion and I decided to bring my husband and kids from NY to Ohio to see their granddad. From our arrival until we left, the staff could not have been nicer or more accommodating. When we arrived, I peaked in to see my dad at the reunion dinner in one of the conference rooms. The staff encouraged us to go in and join him and his friends for dinner as there was plenty of food. Every morning, wonderful coffee was waiting in the lobby. We had breakfast and dinner at the on-site restaurant. The food was very good (that's by NYC standards) and the price excellent. When my dad wanted a lunch menu item at dinner time, the staff brought it, no problem. Our kids ate free, which saved us a bundle. The heated pool and hot tub area are clean and relaxing; our kids had a great time. We ended up cancelling our last night there as we decided to drive home at night instead of the next day. The staff was so accommodating, allowing us to let them know by noon of that day whether we were leaving or staying, and letting us stay in our rooms until 2pm at no charge. After we had our last dinner there and were leaving, the head waitress, knowing we had to drive all night and without me asking, offered to give us coffees to go at no charge. The rooms and beds were very comfy - especially the pillows. The bathroom area was small, but sufficed. The room (about 4 doors away from the elevators on the 5th floor) was relatively quiet and very clean. Twice before checking in, reservation called to make sure that our preferences would be met. And the hotel is very close to everything. I travel a lot, and can say that overall, this was an EXCELLENT experience. I would highly recommend this hotel to everyone! September 5, 2013
Rated 5.0 out of 5.0 by Great Stay ! We've stayed in many hotels over the years & many Holiday Inns & Holiday Inn Expresses. Mike & his staff at this location provided the best service we've ever had. We stayed at this hotel 4-5 times in the past year & were treated great each & every stay. Strongly recommend this hotel ! September 2, 2013
Rated 4.0 out of 5.0 Nice place Stayed here 3 nights for a wedding with wife and two kids. Room was clean and comfortable. Flat screen tv was nice, but no refrigerator?? Pool was indoors, and we took full advantage of it. Ate breakfast in hotel all three days...not cheap, but food was good. Only downside was domestic dispute at midnight in room next to ours, but when I called the desk, they sent someone up to calm things down. Took them about 10 minutes, but things were quiet after that. I would stay here again, although I'm not sure I'll ever need a room in Youngstown again! August 28, 2013
Rated 5.0 out of 5.0 by service First time I stayed at this motel and will not be the last.. From the time of registration to the time of departure the whole staff from the front desk personnel to housekeeping I was treated as a VIP. Could not do enough for us..Fantastic service... August 28, 2013
Rated 5.0 out of 5.0 by Wonderful and gracious staff In some ways, a hotel is a hotel is a hotel - but the staff at the Holiday Inn - Boardman really sets it apart. From the front desk, to the restaurant, to the bar, and everywhere else, the staff is wonderful - ready, willing and able to go the extra mile to make your stay enjoyable. August 26, 2013
Rated 5.0 out of 5.0 by Good stay Every thing was excellent. This is the second time I have been there before. August 21, 2013
Rated 1.0 out of 5.0 by Spiders in our bed My wife and I pulled back the bedcovers to find what looked like little spiders, about 1/16" long, moving around on the sheets and pillows. We left the hotel and got a room elsewhere. August 20, 2013
Rated 5.0 out of 5.0 by Great Service Staff was fantastic and amenities exceeded expectations. August 19, 2013
Rated 5.0 out of 5.0 by 6 days of comfort & great service Even though the planned event took place at the Boardman location, my husband & I chose to stay there entire duration of our vacation. The location proved to be perfect for visiting friends and family in the surrounding Youngstown area. We took advantage of the very popular complimentary morning coffee often arriving to an empty pots that were refilled the instant I mentioned it to the front desk staff. I particularly appreciated the speedy breakfast service and the coffee pot left on the table for multiple refills. The food provided at the event was delicious ands there was plenty of it! August 11, 2013
Rated 5.0 out of 5.0 by Very nice at the front desk. Was working only got to spend 6 hours in the room but I slept very well for those 6 hours. August 1, 2013
Rated 5.0 out of 5.0 by Great Hotel The Holiday Inn Boardman was a terrific hotel for our wedding block of guests at the end of June, 2013. Everyone enjoyed their stay at the hotel and loved the location in proximity to restaurants and shopping. On top of the quality rooms - the customer service is top notch at the hotel. Thanks for everything! July 14, 2013
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