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Rated 3.8 out of 5 by 60 reviewers.
Rated 3.0 out of 5.0 by Good Our overall experience was good, but needs improvement. Good location. The area is quiet, calm and in front of the beach. Good quality food and attentive food staff. They were on top of everything we needed when we ate. Food was brought out in minutes. Pool area was clean and had easy access to the beach via a tunnel. They put out chairs and tables for guest at the beach. When you enter the hotel lobby it smells like mildew. The rooms don't smell like this...it's just the lobby. The internet access is spotty and goes down a bit more than I would have liked. The key cards are cheap and don't open the door at least once a day. It is a drag to have to go downstairs to get them reprogrammed. The chamber maids don't like to give any extra towels and ration you on everything. One day she forgot to give us coffee and when I asked for a packet I was drilled as if I was asking for her first born child. Poor exchange rate of dollars to pesos 11:1. July 24, 2014
Rated 5.0 out of 5.0 by Extraordinaria experiencia Ya había visitado este hotel y me quedé con ganas de volverlo a visitar, ahora lo hice con mis hijos y mi esposa, el resultado fue que no solo yo quedé completamente satisfecho, sino que mis hijos (clientes duros) consideran que si volvemos a Veracruz deberíamos hacerlo al mismo hotel, muchas gracias. July 23, 2014
Rated 5.0 out of 5.0 by Excelente fin de semana Si deseas relajarte, Holyday Inn Boca del Rio en Veracruz es una excelente opción. Muy bien ubicado, me hicieron sentir fabuloso. No duden en hospedarse. July 23, 2014
Rated 1.0 out of 5.0 by UNA MALA ESTADIA DESDE LA LLEGADA EN RECEPCION MALA ATENCION, POR SUS PRISAS DEL CHICO O SU MAL DIA QUERIA COBRARME SI FIJARSE EN LO QUE SE HABIA RESERVADO. LAS HABITACIONES EN MAL ESTADO, CLIMA DE HABITACION HUELE MAL. Y TODO EL PISO 2 HUELE A HUMEDAD. LA ULTIMA VEZ QUE ME "HICIERON EL FAVOR" DE CAMBIARME DE HABITACION, A ESTA NO LE FUNCIONABA BIEN EL CLIMA, ESTABA APAGADO Y AUN ASÍ, SALIA EL AIRE FRIO Y MALOLIENTE. DEL 3ER .PISO. SE PEDIA HABLAR CON GERENTE Y DABAN LARGAS. CUANDO SE HABLO AL 01800 DE RESERV. A LAS 23:30 HRS. CREO QUE YA ERA JUSTO QUE NOS DIERAN UNAS MEJORES HABITACIONES, LA SRITA. SOLO SE LIMITO A DECIR QUE YA LO ESTABAN VIENDO. TODO MAL, ESTADIA DE HORROR!!!! July 18, 2014
Rated 5.0 out of 5.0 by habitación con colchones suaves excelente hotel esta cerca de todo para conocer, habitaciones muy cómodas para descansar y el servicio excelente July 17, 2014
Rated 3.0 out of 5.0 by Ruido en la noche No pude dormir, había personas hablando muy fuerte y nadie hizo nada, deberían procurer que las habitaciones estén en silencio en la noche. Se report y no hicieron caso. July 15, 2014
Rated 5.0 out of 5.0 by Me la pasé bien La verdad, este hotel tiene muy buen servicio, además, la calidad de los alimentos es bastante deseable, pudiera ser la mejor opción para hospedarse en Vercaruz. July 14, 2014
Rated 4.0 out of 5.0 by Habitación tranquila Desde que llegué fuí muy bien recibido por todo el personal, la habitación es espaciosa confortable y con un buen baño excelente vista amplio parqueadero la salida fué rápida sin contratiempos. July 10, 2014
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