Rated 3.7 out of 5 by 57
Rated 2.0 out of 5.0 Wi-Fi does not work
Hotel, food and staff is good BUT if you are traveling for business I really recommend to look for a different hotel. This is my third time in that hotel and the wi-fi is horrible, not able to navigate on internet or send emails.
September 3, 2013
Rated 5.0 out of 5.0 by Consciente Room
The one thing I did not like is that I was given a smoking room. At least, it was not smelly...
September 2, 2013
Rated 2.0 out of 5.0 by rvidriales not able to relax
Many employees were taking water from a water intake infron of my room, was really uncortable please my number room was 123 and is not the first time on that hotel but I will never allow that room.
August 23, 2013
Rated 5.0 out of 5.0 by Maria771212 Holiday Inn Boca del Rio Veracruz
We enjoyed our experience very much.
The food is very good, the staff is very kind. They have a Kids Club just by the pool where you can leave the children and yet be able to supervise them by the windows. The lady taking care of them is really nice.
I trully recommend this hotel.
August 13, 2013
Rated 4.0 out of 5.0 by Jhon60 Very Good Location, Comfortable and excelent food
Excelent food, ocean view, the rooms are very comfortable the dowtown is at 10 minutes.
August 3, 2013
Rated 4.0 out of 5.0 by Jhon60 COMFORTABLE ROOMS AND FOOD
VERY GOOD FOOD
the locations is very good ner by it's a mall
July 12, 2013
Rated 5.0 out of 5.0 by Victor270107 Alojamiento
Buena experiencia de alojamiento. Sólo detallitos con el aire acondicionado
June 4, 2013
Rated 5.0 out of 5.0 by Fbgz Great hotel
Gorgeous hotel, great view and cozy room (give me every time the 129 romo specially when I come with my kids). All the personal extremly courteous.
June 2, 2013
Rated 5.0 out of 5.0 by checharini Awesome stay!
I love this hotel. not only for its location (close to malls, large avenues, the sea) but its crew is always charm and polite, the real "jarocho" environment resides here too... Rooms are so well distributed and comfortable. My favorite hotel at the Veracruz bay...
May 26, 2013
Rated 4.0 out of 5.0 by Schid Comfortable rooms, good service, very poor internet connection
Everything about thr hotel was good, except very poor internet connectivity in the rooms. Could not do any work over the web. This is a big turn off, particularly when you are a business traveller.
May 15, 2013
Rated 4.0 out of 5.0 by Jhon60 EXCELLENT FOOD AND ROOMS
EVERYTHING WAS GOOD THE ROOMS ARE COMFORTABLE, THE VIEW AND THE BUFFET IS GREAT!
February 7, 2013
Rated 1.0 out of 5.0 Calidad y limpieza de la habitacion
La habitación fue reservada con punto ( 25,000 puntos / por noche )
y tal parece que por este motivo se asigne la peor habitación
Banio - sucio y con equipo muy obsoleto ,la cortina de banio con hongos , wc en mal estado , falta de ventilación
Habitación con un aroma de humedad
Jacusi - de la terraza muy sucio y solamente con agua fría
Teléfono de la habitación sin servicio ,
Es una pena que ofrezcan este tipo de servicio a los clientes de Priority Club
January 18, 2013
Rated 4.0 out of 5.0 by Jhon60 The location is very good, the Hotel is nice an comfortable
I like it, the lobby is nice and the ocean view, the size room is good, and comfortables beds, the air conditiones is very good,
Unfortunately, I have to cross the street to the beach.
January 15, 2013
Rated 3.0 out of 5.0 by Picasso Not really what we expected.
We miss the Torremar (Crown Plaza Boca del Rio), it was better in everything than the Holiday Inn Boca del Rio, shame.
It doe not worth what it cost, there are better options in Veracruz.
January 6, 2013
Rated 3.0 out of 5.0 by nevas nada
pesimo servicio dde internet en wi fi
y las computadoras del centro de negocios malisimas.
definitivamente no es el mejor holiday inn para hospedarse por motivos de trabajo.
January 1, 2013
Rated 2.0 out of 5.0 by Sordo Facturacion electronica IMPOSIBLE
Al realizar el check out el personal indica que la factura me sera enviada a mi correo electronico, cosa que nunca sucedio.
Contacte telefonicamente al hotel (2 llamadas con costo a mi persona) y no me dan ninguna solucion, piden que llame una tercera vez para ver si me pueden solucionar el problema.
Yo no tengo mi factura y al personal del hotel no parece importarles, este es un problema que afecta gravemente a mis finanzas y que hace que todo el trabajo de atencion y servicio durante mi estancia no sirva de nada.
December 25, 2012
Rated 3.0 out of 5.0 by Almona00 Check in Time
This was my fourth time at Holiday Inn Boca del Rio, something I did not like this time was the check in time
We arrived on Sunday 18th at 14:00hrs and we were informed check in time was at 15:00hrs, something fair and we went for lunch
We came back at 15:15 and we were informed they were having delays, I reserved an ocean pool view room
At 15:40 we were offered another room in case we needed a bathroom or something and they will call us
We received the phone call at 16:45! saying they were almost ready if we wanted to come down
We finally had our room at 17:30, and after some arguments, breakfast coupons were offered to us
But we had already missed the whole afternoon!
November 26, 2012
Rated 5.0 out of 5.0 by VIajerode30 Se sacaron un 10 !
Saber reconocer la lealtad de un cliente (soy platinum) y me hicieron sentir como en casa.. atendiendo cosas tan simples como la pérdida de una llave de habitación o llamadas perdidas...! =)
November 20, 2012
Rated 4.0 out of 5.0 by Jeoh Buen sitio para hospedarse
En general el hotel es muy comodo y se encuentra en una de las mejores zonas de veracruz, lo unico malo que no es cuestion de hospetaje es que no me han hecho cargo de mis puntos priority club.
October 5, 2012