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Rated 4.6 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Good location, staff was great, very nice room. Price is on the higher side. October 20, 2014
Rated 5.0 out of 5.0 by Great customer service! The front desk personnel were very kind, patient and helpful. I would specifically like to say Melissa at the front desk was very helpful and accommodating with various requests including questions for checking out. The hotel is always clean, the people very nice and the rooms comfortable and quiet. The internet is usually good, though there was one slow night this last stay. I would certainly recommend the hotel and will be back. October 20, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn experience ever. Everything and all staff were on track for a great HI experience. .will return as soon as business permits. October 20, 2014
Rated 5.0 out of 5.0 by Great staff, good clean rooms Exceptional service, would recommend to anyone coming to Boise October 7, 2014
Rated 3.0 out of 5.0 by Better service during previous stays Stayed at this hotel many times with very favorable experience. This time was the exception. Don't know if this is the beginning of a trend. October 5, 2014
Rated 5.0 out of 5.0 by Great stay The Boise Holiday Inn is the best hotel in Boise by far. Modern and very well staffed I will definitely make this hotel my regular place to stay on my trips to Boise. September 30, 2014
Rated 5.0 out of 5.0 by Best IHG Property I've Ever Experienced Clean, new grounds. Very close to airport. Awesome guest room. Nice gym. Friendly, helpful staff. I'll be back! September 29, 2014
Rated 4.0 out of 5.0 by Great Stay! Wish there was free breakfast Great stay, comfortable rooms, and nice staff. I also love the pool & hot tub! Wish there was a complimentary breakfast but overall a great stay! September 27, 2014
Rated 5.0 out of 5.0 by Great stay Used reward night. When I called, before we arrived,asking about the room they made sure we got the room we wanted. I was confused with some of the abbreviations used to describe the room. Great staff, helpful with dinner reservation. Great breakfast in the morning! September 21, 2014
Rated 5.0 out of 5.0 Clean Room Overall it was great stay. I would stay in this hotel every time when I visit Boise. Thanks. September 19, 2014
Rated 5.0 out of 5.0 by Nice Surprise! Our one night stay was a nice surprise. We were unable to catch a flight out of Boise which required us to stay an extra night. We caught the shuttle provided by many of the area hotels and had an easy check in at the Front Desk. We were thanked for being Platinum members right away. Our room was very clean and comfortable. We had dinner in the restaurant/bar. My husband and I both had the Cobb Salad which was very good. I would definitely stay here again! September 18, 2014
Rated 5.0 out of 5.0 by Great Facility! During my business assignment of 20 nights, I was able to observe the day-to-day performance and amenities. This hotel is operated in a very professional manner. I would prefer a continental rather than the full service breakfast offered. September 14, 2014
Rated 5.0 out of 5.0 by Very Nice I was on a cross country trip and we had a very restful night to prepare for the last day of our journey. Staff was friendly and our room was clean, September 13, 2014
Rated 4.0 out of 5.0 by MR. wilderman Friendly staff their breakfast menu looks about the same as any continental breakfast except they want to charge you for it . September 10, 2014
Rated 5.0 out of 5.0 by Great hotel The staff was great. The hotel and rooms are big, clean, and comfortable. This hotel is very convenient to the Boise Airport. Highly recommend. September 9, 2014
Rated 5.0 out of 5.0 by Great room, pool, and service My wife and I took our two oldest grandsons to Boise for the day and night. Tried four different places before we settled in this Holiday Inn and without a doubt a great experience. Even though they were hosting a conference, the staff was exceptional in getting us settled and making sure we were comfortable. September 7, 2014
Rated 4.0 out of 5.0 by Holiday Inn, Boise ID Good business hotel to stay in Boise. Friendly staff, clean property, relative quite surroundings. September 7, 2014
Rated 5.0 out of 5.0 by Highly recommend this hotel! Outstanding staff and great facility. From the friendly greeting at check-in to the efficiency of check-out this is an outstanding Holiday Inn. I have stayed here multiple times and have never been disappointed in the service. Kudos to management for hiring and retaining a great team! September 6, 2014
Rated 5.0 out of 5.0 by Nice place to stay We use this hotel frequently for work and it's always a pleasure to stay there. The service staff at the desk and in the lounge area are fantastic. September 3, 2014
Rated 5.0 out of 5.0 by Business traveler Great place to stay for your traveling needs wehter it be business or pleasure. September 3, 2014
Rated 5.0 out of 5.0 by Hotel with Excellent Service and Near the airport People at the front desk are extremely helpful and friendly. Hotel's located near the airport, and 24hr shuttle service is provided. Rooms and common areas are well maintained. September 3, 2014
Rated 3.0 out of 5.0 by Nice hotel, though with a big problem This was an important hotel stay for me in that it was for the night prior to a nonrefundable morning airline flight to another city. However, it turned out to be a mild nightmare. Just before I was to lay down to go to sleep, I attempted to set your electronic alarm clock for an early morning wake up. Keep in mind that I'm 61 years old and retired. Your Sony Dream Box alarm clock (or whatever its name is) was so unbelievably complicated to figure out that I wasted a full 45 minutes attempting to do so before finally giving up in total frustration. The user instructions for the clock were in very small print (especially for a tired, old person's eyes late at night); were an unimaginable 5 photocopied pages long; and were located in the top drawer of the bed end table. Moreover, the instructions didn't even match the model of the clock. The clock had so many useless options such as 2 different wake up times; a choice of multiple alarm sounds such as buzzer, music, etc.; nature sounds to help you fall asleep; and even additional complicated features. Only a geeky teenager could have used this thing, and even they would have had some difficulty. I finally telephoned your front desk clerk around midnight for assistance, but even she didn't know how the alarm clock worked. Since she was the only employee on duty at that hour, there was no one else for her to send to my room to assist me. Moreover, your hotel's telephone wake up call system is entirely digital, so I had to spend the entire night worrying about whether an electronic malfunction might cause me to oversleep and miss my flight. Furthermore, I had to unplug the clock entirely from the electrical outlet since I was concerned that one of the alarms might go off in the middle of the night at a ridiculous time. As a result, I had no clock at all to look at the time throughout the night, and couldn't fall asleep for hours. I barely slept at all that night, and had to sleep on the plane. Whoever chose this type of alarm clock for your hotel rooms is very insensitive to your customers' needs. They obviously made a thoughtless business decision. It's a shame that an otherwise fine hotel such as yours could be overshadowed by such a poor managerial choice. August 28, 2014
Rated 4.0 out of 5.0 by good night stay for the price Breakfast staff need assistance. The buffet was mediocre at best due to fact that there were missing good items that were not replaced and to charge 7.50 per person is insulting August 27, 2014
Rated 3.0 out of 5.0 by Value? No continental breakfast! Not an issue. However, the breakfast buffet that was offered ($7.50) was the worst breakfast buffet I had ever experienced. The free continental breakfast offered at an Express hotel is 100% better. Recommend the management spends some time inspecting their offering in comparison to what other hotels are providing at no additional cost. August 26, 2014
Rated 5.0 out of 5.0 by Holiday Inn Bosie Airport Very nice hotel, great curb appeal. The staff was friendly and helpful with directions and food recommendations outside of the hotel. Room was clean, internet was quick. Also very close to the airport, great location. I'll stay here again if travel warrants. August 24, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel and Service People This was my first time even in Boise, and the Holiday Inn Hotel. There isn't one thing that I could ask to change within the Hotel. I would like however, to ask all the people who check in to please understand that if you have kids, please don't let them run around the halls, jump up and down in the rooms and don't slam the doors...especiially at night. When most people are trying to sleep the only thing that kept a lot of us awake was the loud sounds that I mentioned. We should all work together that way. Thanks! August 20, 2014
Rated 5.0 out of 5.0 by 3 day business stay Excellent 3 day stay. Room was fairly quiet and dark for sleeping. Very little outside noise at night. Friendly helpful staff and clean rooms. Only down thing was how dirty the elevators where. Someone had put hand prints on the doors and where still there when I left. I stay there when I go to Boise and will continue to stay there. Very satisfied overall. August 17, 2014
Rated 4.0 out of 5.0 by Great front desk and bar service... I really enjoyed my stay, the front desk and bar staff were terrific... I have been disappointed that I have phoned 3 times since I left trying to see if something I left was turned in and as yet not received a return call from housekeeping.... Very disappointed ..... August 16, 2014
Rated 3.0 out of 5.0 by Charges we didn't expect I have stayed here on multiple occasions, and frequently recommend it to friends. In the past our stay has included parking for the week when we leave the car. On our most recently visit we were shocked to see and additional $100 charge on the credit card that we weren't expecting. It was disappointing that we weren't aware of a change in policy August 13, 2014
Rated 5.0 out of 5.0 by close to airport very clean rooms and friendly staff I enjoyed my stay at this property. It had everything necessary for a business trip August 11, 2014
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