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Rated 4.5 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel Hotel is fairly new and the room we had was comfortable. Breakfast was very good with several selections. March 8, 2014
Rated 5.0 out of 5.0 by Breakfast not a good value. we paid for our breakfast, which for the price of the room should be included, and I had 4 adults. for 7.50 we should have gotten some kind of meat, which we did not, and the potatoes were so old (looked as though they had been reheated a few times) that we were not able to eat them. Ran out of french toast took along time to replenish. Just not a a good value at all. March 7, 2014
Rated 5.0 out of 5.0 by Attentive Management I have stayed at this hotel many times and generally always have a positive experience including clean rooms in good working order and friendly staff interactions. The last time I stayed, I had a few problems but Tamara, the manager at the hotel, personally responded to my concerns and made excellent efforts to make it right. I definitely appreciated her attentiveness to the situation. When I was in this time, I was able to meet her in person and thank her. She recognized my name right away even though it had been several weeks since my last stay. My most recent stay was pleasant and of the general caliber I have come to expect from this hotel. I did encounter a small issue with the front desk staff person who checked me in this time around. She did not greet me as an IHG club member or offer my welcome package. Also, she only gave me the internet code for the first two days of my stay and initially failed to have my breakfast coupons ready. I figured she must have been new and possibly still training because I had not seen her before. She immediately took action when I reminded her of these things and my check-in was still quite speedy. So this was a small issue but it did not impact the quality of my stay. February 26, 2014
Rated 5.0 out of 5.0 by Wonderful Experience Very accommodating to me and my family. Thank you for our stay. February 26, 2014
Rated 4.0 out of 5.0 by Great Room Wonderful room, really a suite. Had a small challenge with the air conditioner but solved it. Food was relatively poor. February 24, 2014
Rated 5.0 out of 5.0 by A nice get away We enjoyed our stay at the Holiday Inn in Boise. It was clean and comfortable. We had a good time at the pool and had a great workout in the exercise room. February 19, 2014
Rated 4.0 out of 5.0 by Great to stay in a suite It's nice to be able have the extra space to hang out. February 12, 2014
Rated 5.0 out of 5.0 by This is the definition of perfection within the Holiday Inn brand! I'd say this was one of the best stays I've had. I was allowed to check in early. The front desk staff was fantastic. Offered room upgrade, offered beverage coupons and was extremely friendly. The room was a fantastic layout as it's a very new (or at least newly remodeled property). I go to Boise often, but never stayed at the Holiday Inn they opened, and I'm glad I did. Next time I go to Boise I will be back for sure. Kudos to the staff, the front desk was extremely friendly and efficient, housekeeping keeps the place sparkling and looking new, and management must maintain a really great atmosphere because everyone seems genuinely interested to be working there, and everyone is on the same page when it comes to excellent customer service! Thanks for the great stay! February 11, 2014
Rated 5.0 out of 5.0 by Great Hotel The Boise Holiday Inn has a great staff that is always welcoming and accommodating. The rooms are quiet, comfortable and roomy. Wireless Internet is adequate, the gym and pool provided the opportunity for a varied workout. February 8, 2014
Rated 5.0 out of 5.0 by Great hotel Overall we had a great stay at the hotel. Anything that we needed, all we had to do was ask and we were helped by a friendly staff. The rooms were great, comfortable, clean, quiet, and plenty of room. We stayed in one of the sweets, it was the perfect room for a multi-night stay, gave us plenty of room to spread out and relax. I believe that anyone would be happy with their stay at this hotel. February 7, 2014
Rated 5.0 out of 5.0 by Great place to stay! Slept great. Had everything I needed. Catered lunch was delicious. The apple pie was AMAZING! February 7, 2014
Rated 1.0 out of 5.0 by Won't stay again, will not reccomend to anyone. Upon going into our room which looked very spacious and comfortable, we found the TV was not working , the WiFi was so weak we could not access. The bed was very 'creaky' and uncomfortable. This hotel charged top dollar, $135 /night and did not offer free breakfast, rather, you would have to pay another $7:50/person . We were so very disappointed in this hotel, we likely will not stay in another Holiday Inn. February 3, 2014
Rated 5.0 out of 5.0 by friendly As always a great place to stay, clean nice rooms and as always very friendly staff. One of my favorite places to stay. February 2, 2014
Rated 5.0 out of 5.0 by Great Room Great Service The rooms were fantastic, far exceeded our expectations. Beds were comfortable, very clean. The staff was very friendly. The only downer was the breakfast, the replenishment of the breakfast items took way too long, often out of staple items for 10-15 minutes at least. Other than that, had a great stay. February 1, 2014
Rated 5.0 out of 5.0 by Best Hotel Close to the Airport Travel to Boise 5-10 times a year and started staying at the Holiday Inn Airport for convenience, great rooms and amenities. January 31, 2014
Rated 5.0 out of 5.0 by Pet Friendly Nice area to walk your pets. Well lighted parking and nice swimming pool. January 17, 2014
Rated 5.0 out of 5.0 by Front desk I was visiting my sister who had been admitted to a local hospital. The front desk staff knew this I felt a genuine caring attitude which I appreciated. January 16, 2014
Rated 5.0 out of 5.0 by Best Value for the Money We were very impressed with our choice fo your Hotel. We thought that it included breakfast, and while we serving ourselves at the buffet, were told it was not included.. My Husband was upset and the woman in charge did comp us, so all was well. January 16, 2014
Rated 5.0 out of 5.0 by Comfortable Thank you for making our stay away from home comfortable January 15, 2014
Rated 4.0 out of 5.0 by comfortable bed and good service good customer service and comfortable................................. January 7, 2014
Rated 5.0 out of 5.0 by Happy Guest That was the cleanest nicest room I've ever stayed in at any hotel or motel. The staff were so friendly and helpfull. I really appreciated that they had handicap rooms and had the walk in showers, so I had no worry of stepping up or over anything and risk falling. Thanks so much from a satisfied guest. January 2, 2014
Rated 4.0 out of 5.0 by Nice, relaxing trip! Had an excellent stay! Very comfortable and clean room. Nice heated pool and spa area.Restaurant is good and reasonably priced, but there are many other options near the hotel if you are looking to go out. Water heater broke, so we had to be relocated on our last night, but they transferred us and were very professional and helpful. December 10, 2013
Rated 5.0 out of 5.0 by Great stay We have stayed here many times and I would recommend it to anyone. Clean warm rooms and central location to where I need to go. December 6, 2013
Rated 5.0 out of 5.0 by Always a GREAT PLACE to stay in stay here often, always a great place I stay here once a week, the people really make the diffence. November 29, 2013
Rated 5.0 out of 5.0 by great service Always a great stay.I stay here 2 or 3 times a month November 24, 2013
Rated 4.0 out of 5.0 by Breakfast I've been there every week since the end of August. Service has always been very pleasant. However the last two weeks you've been out of peanut butter at breakfast. The poor waitress is always apologetic and I know it isn't her fault, but there's just no excuse for running out. November 24, 2013
Rated 4.0 out of 5.0 by "What buffet" The location is great, the room was extra nice and big, the front desk staff was very helpful, and housekeeping was very good. Why then a not so good rating? The breakfast buffet was not up to the cost. First day only thing left was one scoop of eggs and half scoop of cold hash browns and there were still an hour and half left in buffet hours. Next morning a cold biscuit and egg sandwich, no orange juice left and service with an attitude. I inquired of buffet person as to why the buffet only included cold biscuit sandwich to which she replied "How much did it cost you." I told her it was included in my room so she said "did not cost you anything". The third and final morning I arrived 15 minutes after scheduled operating time and no food was ready, at least 10 others were waiting around for breakfast. At 20 minutes after the same buffet person was asked when it would open she replied as soon as she could. I stayed at 105 different hotels in 2013 and was seriously considering to begin staying at IHG brand to expand my choices and maintain top level in a couple of chains. The experience with the buffet was so bad that I am at least three of my associates decided this property should be avoided at all cost, too bad as the Hotel staff, room, and location were prefect. So if you stay be prepared to be insulted and berated by the buffet lady. November 24, 2013
Rated 5.0 out of 5.0 by Great Night Stay Checked in on a Sunday afternoon, room service from the restaurant, in bed by 10:00pm. Next day, drank coffee, worked out in the gym and got a late check out. A fine location, close to the airport with a free shuttle as well. Would recommend it highly. Not the cheapest hotel near the airport, but easily the nicest. November 2, 2013
Rated 5.0 out of 5.0 by Suprise I was so surprised to find a Holiday Inn just off the freeway, comfortable, clean, a restaurant with really good food and big comfy rooms! Wow Holiday Inn has come a long way!! I will definitely come back to Boise again!! A November 2, 2013
Rated 3.0 out of 5.0 by Easy access to Boise airport I'm sure that my experience wasn't the typical experience in that I arrived late in the day and had to leave for the airport before 3:30am the following day. After driving several hours, I was really hoping for a restful experience; however, my room was on the 3rd floor and close enough to the elevator and mechanical room that it was noisy and there was a lot of vibration from the hotel's mechanicals. I didn't experience a lot of noise from the airport itself, so I think it would have been fine in a different part of the hotel. Because the hotel was full & I had already turned in for the night, I chose to sleep on the couch for the 4 hours of sleep that I was able to catch. October 27, 2013
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