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Rated 4.5 out of 5 by 147 reviewers.
Rated 3.0 out of 5.0 by Great Hotel except..... The TV situation in each of the rooms is of great concern to me. This could possibly effect me changing hotels when I travel into this area which is 2-3 time monthly. The TV gets stuck and will not receive channels. Someone says to unplug for 1 min and replug back in. We are in the 21st century and I remember doing this in the 70's.for reception. After a long day at work it would be nice to catch CNN or a ball game in my room. I have been there about 15 times and this problem still exists . Please correct Thanks October 21, 2013
Rated 5.0 out of 5.0 by Customer Service at its best Although there are several staff members that provide great service. My experience has been outstanding, traveling for business is stressful enough. Every time I return to hotel greeted with a smile and warm welcome. Would like to bring attention to MELISSA service, smile, presents well, you have a winner! October 15, 2013
Rated 5.0 out of 5.0 by Holiday Inn Boise Airport A beautiful well kept property. Everyone was professional, helpful and knowledgeable. I ate supper and breakfast at the property and both were excellent. I would highly recommend this property to anyone wanting a comfortable and pleasant stay. October 10, 2013
Rated 5.0 out of 5.0 by Great place to stay I had a Seminar that I was attending, and the service was great, the room was great, but the pillows were my only concern. The firm and soft pillows, I couldn't feel a difference between them. But like I stated, the stay was great. October 10, 2013
Rated 5.0 out of 5.0 Great place to stay From the moment we entered, until we left for the airport, we enjoyed the service and ambiance of this hotel. The chocolate chip cookies were great and the room was wonderful. Fast friendly service was nice too! October 3, 2013
Rated 5.0 out of 5.0 by Exceptional Staff The staff members were fantastic, especially those who waited on us for breakfast. When I first heard we had to pay for our breakfast, I have to be honest, I was a bit annoyed. However, the service provided and the people who work in that dept. made it worth every penny. Well done Holiday Inn!! October 2, 2013
Rated 5.0 out of 5.0 by great again Always a wonderful stay at this near the airport property!! September 28, 2013
Rated 2.0 out of 5.0 by Won't stay here again The room was clean and comfortable. TV froze up often, then audio was out of sync with video until you changed channel. HDMI connection on TV was disabled to entice customers to pay $14.95 for a movie on their system. Internet, when their router was available, was about dial up speed on average. My last 2 days there you could forget about internet because it was so slow. Breakfast bar wasn't worth mentioning. Didn't bother with seeing what they had for dinner. Paper thin walls where you can hear people having a conversation in next room or in hallway. I won't stay here again. September 25, 2013
Rated 5.0 out of 5.0 by Great Stay in Boise I had a great experience staying in the Holiday Inn Airport in Boise. This was my first time to this area and the hotel staff did a great job of making me feel welcome, helping with any questions, and accomodating my every need. I was able to check out a bike and look around town too. Overall a A+ performance by everyone involved at the hotel. Thank You!! September 24, 2013
Rated 1.0 out of 5.0 by Horrible Internet Service, no free breakfast I stayed multiple times at this Holiday Inn this summer, each time the Internet service was horrible (un-usable). Breakfast was a joke also, $7.95 for what is free at every other place? Would not recommend staying here! September 22, 2013
Rated 4.0 out of 5.0 by Great value for the money We travel to Boise several times a year and always use this Holiday Inn. The accommodations are very good for a reasonable cost. The staff makes this a great deal. They are friendly, helpful, professional and knowledgeable and go out of their way to accommodate any special needs. September 11, 2013
Rated 5.0 out of 5.0 by Great Experience Stayed for one night between vacation in the mountains and am flight. Very convenient to the airport. Staff excellent and very helpful. Room was great. Worth the slightly extra cost compared to other Boise Airport hotels I've stayed at. September 11, 2013
Rated 4.0 out of 5.0 by Nice Hotel The staff are friendly and helpful. The room was clean and comfortable. September 10, 2013
Rated 3.0 out of 5.0 by Average - clean Nothing special. I drink decaf and they never had any ready, except the one day when I asked if they had any, they were willing to make it then and also asked if I would be there the next day and they would have it ready, and they did. 1 day out of 7.The workers were very nice about it. I don't like to stay at places where you have to pay extra for breakfast and this was one of those places to pay. August 26, 2013
Rated 4.0 out of 5.0 by A free breakfast would be nice Rated the Food and Beverage poor since most hotels offer some degree of breakfast in the morning. August 26, 2013
Rated 5.0 out of 5.0 by Perfect Airport Hotel Very nicely appointed, great location without airport noise. Food available at the hotel or walking distance and reasonable rates. This was my second stay here and it is now my go-to in Boise. August 24, 2013
Rated 5.0 out of 5.0 by Excellent service and rooms Great stay, Lots of help from staff and management. August 23, 2013
Rated 5.0 out of 5.0 by excellent suite I didn't understand the room cleaners schedule. Note in room key slot before 9:00 to call front desk if we wanted service today. made the call around 11:00. mid-afternoon a cleaner was working the next room and I asked her to do mine. She did a good job. A previous day the bath was serviced and the beds straightened but not made. August 13, 2013
Rated 5.0 out of 5.0 by Boise Great stay; well appointed rooms; fantastic breakfast service. August 12, 2013
Rated 4.0 out of 5.0 by Stay The breakfast was less than desirable and at 4 am, a loud machine that sounded like a large air compressor or generator turned on somewhere near my room. Considering I was on the third floor, I was not expecting to be woken up so early by something like that, especially when I paid so much for a room. July 29, 2013
Rated 5.0 out of 5.0 by been everywhere man I have stayed countless nights in hotels all over the world (retired army) and by far this hotel is among the best The front desk lady cant remember her name so sorry was above and beyond customer service the world of business needs one of her in each and every customer encounters the rooms were clean comfortable and relaxing I was truly pleased with my stay here I hope credit goes to where credits due thank you for a great expireance July 20, 2013
Rated 5.0 out of 5.0 by GREAT Facility - Stayed here twice in one week! This place is very clean and modern. The staff were great at seemed like they actually cared about the customer. They even took time to greet my kids and talked to them one on one. The rooms were clean, comfortable and fairly quiet. We didn't try the food so I can't rate that but as I travel to Boise quite often, this will definitely be my regular hotel from now on. July 10, 2013
Rated 4.0 out of 5.0 by Grandson's High School Graduation Visit... Young Lady who checked Us in, Very Helpful - Great Service. Housekeeping Staff - Great Service ( we did not need cleaning etc. / just extra wash-clothes / shampoo etc. checked in Thurs P.M. left Sunday P.M. very accommodating. Chef / Waitstaff were Great and Very delightful. Great to choose Menu Item's or Breakfast Buffett / Room package Great Deal. I stayed in this Hotel the week it opened in 2007 for My Daughter's Wedding, even though Hotel was not 100% finished it was a Fantastic Stay (rm.109) . This trip we stayed in (rm. 102) with a bit of aging it's still for the most part Lovely. I missed the Huge Bolster on the Bed, and with 4 lovely pillows - I would prefer 8 (more the better). A slight bit of blemishes here and there - for the most part Good. I have such an Attention to Detail as a Business Owner. One annoyance was; " The Mobil Medical Evacuation Unit " parked out to the side of Our Room - With a Generator that ran ALL NIGHT. Woke me from time to time, making it difficult to get back to sleep. I choose not to call the desk - as I did not want to wake the Mrs. or have staff wake Driver at that Hour and move truck. And at this rate - I expect a good night's rest and Not a party place. I addressed this Issue with the Young Man (driver) the Next morning as I returned from an Early Walk / He assured me they were leaving and Not staying the Night. With the Huge parking lot next door at Applebee's that appears to be secure that may be a good recommendation for the Future parking of said type of Vehicles or have security / staff check lot for such issues... Lastly the Sofa / Sofa-bed was not comfortable to sit on - the one in our room was caved in - in the middle. All in all, 6 years and several stays later the Property is for the most part still Good. Location to Freeway, Family, Downtown, Airport, having the Pool and Safe neighborhood to walk in, The Contemporary / SPA feeling of Our Home I would return again. Hope they maintain this Property. Thank YOU.. June 14, 2013
Rated 5.0 out of 5.0 by Excellent Great hotel!!! I stay here frequently when working in the Boise downtown area. Great location, plenty around... The downtown district is about 10 minutes (drive) away and has a lot of great places to eat and shop. The front desk staff are excellent and very friendly. Clean, comfortable rooms. Close to the airport but you wouldn't know it. Great property! June 4, 2013
Rated 5.0 out of 5.0 by easy access This Holiday Inn Express has easy access to the Boise airport and to the freeway. It is in a very convenient location and has good food. An Applebee's next door is great if you have time to eat there. April 25, 2013
Rated 5.0 out of 5.0 by Only stayed one night but it was a comfortable night of sleep. I did not eat or anything else at the hotel it was only for a nights rest, which I did. April 24, 2013
Rated 5.0 out of 5.0 by Beautiful Boise One of the best HIE I've ever stayed in. You need to clone this one around the country. Well done and an excellent staff. April 24, 2013
Rated 4.0 out of 5.0 by Nice Place to Stay in Boise Comfortable and convient when I stay in the Boise area. Was better when they offered breakfast or drink coupon surprised when they took it away from priorty club members. April 22, 2013
Rated 4.0 out of 5.0 by H.I. Boise, airport We enjoyed our working stay as usual with Holiday Inn's. The $10.50 charge for breakfast was ridiculous. We've stayed at places with a cheaper total price and experienced a great free breakfast. The offerings were terrible. The bar and employees were awesome. They were very friendly and accommodating. Location was good. Your hot tub did not work and even wen notified no one seemed to care about fixing it. As usual, the drains in the sink were slow. This seems to be a universal problem. March 26, 2013
Rated 5.0 out of 5.0 by Newer, comfortable hotel The staff members were helpful and polite. They upgraded us to a king bed because of our priority club status. The room was comfy and large with a microwave and mini fridge. We appreciated the 5:30am free airport shuttle and the park n fly. We will stay here again! March 25, 2013
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