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Rated 3.9 out of 5 by 136 reviewers.
Rated 5.0 out of 5.0 by Bolingbrook stay The hotel and staff were above average. I enjoyed the 2 days I spent in the hotel. I will return to this hotel on my next trip to the Chicago area. September 15, 2014
Rated 2.0 out of 5.0 by Mediocre The room was fine. The AC would not allow "constant fan." The fitness center consisted of 1 bike, 1 treadmill, and 1 elliptical - zero weights or cable system which is vital for my stays as I travel a lot and am an avid lifter. I don't need much - just standard hotel fitness center accommodations can be made to work, but this place had nothing of the sort. You are better off running to a park for pull-ups and dips. September 11, 2014
Rated 5.0 out of 5.0 by Clean and quiet We were there for a wedding and really appreciated the clean, quiet room and very responsive staff. September 4, 2014
Rated 5.0 out of 5.0 by Better than expected Located in a rather distant and forgettable suburb of Chicago, this Holiday Inn was a pleasant surprise. We encountered nothing but satisfactory experiences. Staff is helpful and attentive and during an unusually humid and hot period, the room was comfortable. Better than I expected. September 3, 2014
Rated 5.0 out of 5.0 by Fabulous Stay Hotel is in very good shape. Great pool/spa/sauna/and workout area. Nicely equipped bar for a late night cocktail. Nice relaxing environment after a day of business meetings. September 2, 2014
Rated 3.0 out of 5.0 by 很是一般 当入住时发现地毯是湿的,后来服务生就给了我另一间的钥匙就离开了。也没人帮我,一人只能带着大包小包的行李搬下一层楼。服务生看着我无动以衷。这么高的价格,服务却真得很差!! August 31, 2014
Rated 1.0 out of 5.0 by Staffing I think this location needs to ,look at how to accommodate its guests with the adequate number of staff and space.i.e. more housekeepers, opening up space to accommodate lounge patrons on busy nights, and fulfilling their advertised shuttle services. the shuttling service was a key reason for our choosing this hotel; we could have stayed across and down the road for less money. August 30, 2014
Rated 1.0 out of 5.0 Terrible Manager and Horrible Experience The manager, Larry, was rude and unwilling to assist me. I called several days before our stay there to inquire about putting rose petals and champagne in the room for the Bride and Groom. They said yes, no problem, they do it all of the time. When the delivery man got there, they told him they wouldn't do it. I called and spoke with Larry who was no help at all and was, frankly, rude. I went up to the room upon arriving to check on everything and there was a sticky note on the table that said, "Look in Fridge," which is where I found the champagne. The roses were plopped about the room and looked awful. I was very upset and Larry wasn't there to speak with me when he said he would be. Very upsetting. August 27, 2014
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