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  • 1 888 HOLIDAY
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Rated 4.1 out of 5 by 232 reviewers.
Rated 3.0 out of 5.0 by Disappointed We usually stay at a Holiday Inn Express. Now i know why. the rooms were very out dated. No access to Ethernet plugs or enough outlets to plug in chargers, laptops, etc. The Desktop PC available in the business center is virtually useless, as I was unable to open attachments needed for business. the reason....no Adobe acrobat. A FREE application! The food is severely overpriced. I get the same breakfast for free that this hotel charged 9.99 for, plus I do not have to tip. $5.99 for a donut and juice is laughable. When we had maid service, we had to ask for fresh towels, enough Kleenex, more toilet paper,more shampoo, more bar soap and more conditioner. We were there four nights and not once were left enough supplies. We always had to go to the desk. The bathroom had no towel bars or hooks, the handle on the shower was "tricky" and we had to be told how to turn it on. There was no place in the shower area to easily storer a towel, warm up or have a place to set something. The extra toilet paper was in a different part of the bathroom than the commode was. And no one acknowledged our IHG membership or offer us the free cookies that were sitting out in the lobby all nice and stale. The staff were very pleasant, but seem to be working under conditions which inhibit their ability to provide top services. And the building is in serious need of some makeover. If i can avoid it, i will never again use this facility. April 14, 2015
Rated 5.0 out of 5.0 by Not a lot to do, but a great place to stay This is a businessman's hotel for the most part, but it also caters to the vacationer. The staff is first class; very professional and helpful. If you have a chance, speak with the gentleman who is in the restaurant at breakfast. He's a terrific guy and is the example that everyone in the hotel should follow. If you got something to say about your stay, good or bad, contact the General Manager. She's quite approachable and ready to do what is necessary for great customer service. Rooms are clean and well appointed, perhaps lacking a bit of light in the evening. WiFi is adequate, but can be spotty when busy. Personally, I prefer wired internet, but that's just my opinion. The hotel's pool and exercise areas are well maintained. Breakfast buffet is very good and high level of customer service. A little history - The hotel is a bit off of Route 53, which is also historical Route 66. Dell Rhea's Chicken Basket isn't too far away, as is a Portillo's or a Lou Malnati's take out (They do deliver to the hotel) or White Fence Farm. All four have terrific food. April 10, 2015
Rated 5.0 out of 5.0 by clean I have stayed here multiple times, the hotel rooms are clean and kept up. The breakfast buffet is good and the supper menu is lite but for me it is just right. April 9, 2015
Rated 1.0 out of 5.0 by Shower broken and unfriendly front desk The hotel is uneventful - right next to highway. The shower did not work, so no shower in the morning :( The front desk, male and unfriendly, answered to our complaint that no other hotel guest had complained. Trying to get a refund ... April 1, 2015
Rated 5.0 out of 5.0 by Solid Biz Trip Solid Biz Trip No issues with check in or out. Weather was a bit cold for me. March 31, 2015
Rated 3.0 out of 5.0 by Good Location I stayed at the hotel for business training and liked the location. It was very near our office and several nice dining options. It was easy to locate after leaving airport and made return to airport and rental return fast and easy. Great location for the price. March 31, 2015
Rated 5.0 out of 5.0 by Overall Stay Everything at the hotel met my needs. The staff, facility and location met all of my travel needs. Amy Goodwin (Director of Sales) helped greatly in making our stay great. March 31, 2015
Rated 5.0 out of 5.0 by Working in comfort enjoy the services, staff is great. suite is great for extended stays when you are working. Enjoy having a table to spread out my work. My favorite features are the bed and pillows.. staying here makes working out of state just like home. March 30, 2015
  • 2015-04-20T10:09:59.875-05:00
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