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Rated 3.9 out of 5 by 185 reviewers.
Rated 3.0 out of 5.0 by Bolton boxing fiasco This hotel is definitely not a four star , very tired and old hat. We tried to have a drink in the bar and and we're met with a continuous parade of would be boxers and support personnel using a function room within the hotel. Breakfast was a disaster ,people queuing and struggling to make your own tea and toast ,no hot plates for the hot food and staff standing around oblivious to the problem ,you would expect this level of service in a two star establishment . Couple all these problems together obviously management issues and lack of investment August 25, 2014
Rated 4.0 out of 5.0 by fine, functional and convenient pool and gym good, staff absolutely excellent, room fine. Only problem was the number of people there, two coach trips and a wedding, still, that's the purpose of hotels isn't it! August 20, 2014
Rated 5.0 out of 5.0 by Great Service We visited this hotel as a stop gap on a longer journey thinking it more convenient for a spot of shopping as in the town centre. The staff and service were excellent, nothing was too much trouble, free parking, free wi fi as joined the rewards club and any amount of beverages for the room as we required. We left relaxed and rested, and will certainly visit again. August 20, 2014
Rated 3.0 out of 5.0 by Reasonable hotel Bolton will not feature high on our list of places to return to - very rundown. The hotel is slightly better but could do with some update to the public areas. August 18, 2014
Rated 1.0 out of 5.0 by Definitely not 4-Star The hotel is overpriced for what it offers and not what I would expect from a Holiday Inn. This hotel is definitely not 4-Star in its present state. August 14, 2014
Rated 4.0 out of 5.0 by Great staff! The staff were polite without being obsequious. I would have been irritated by the number of times our group changed its mind over selection of food etc but the guy from the restaurant stayed pleasant and helpful as did the chap I presumed was the manager. Look after them Holiday Inn they do you credit! August 12, 2014
Rated 5.0 out of 5.0 by Great family stay A lovely hotel to stay in with children. Family room was large August 12, 2014
Rated 3.0 out of 5.0 by Lack of room selection for gold level member Although the hotel is comfortable I felt that giving a gold card member a room with a large air con unit outsid the window was a poor choice on behalf of the hotel especially as I recommended my fellow traveller to sign up to the rewards scheme. August 11, 2014
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