Rated 5.0 out of 5.0 by weddingguest2013 Lovely time
We had a thoroughly lovely time, the staff were superb - friendly and helpful the hotel was comfortable and we were able to relax properly. We were particularly impressed with the family friendly approach of the staff who made sure that our teenagers were looked after without feeling as though their independence had been curbed. Well done - a brilliant job all round.
June 7, 2013
Rated 5.0 out of 5.0 by SuzieQ51 Great Service
I must admit that I have stayed at a lot of Holiday Inns and five times at this one and we are made extremely welcome. I am a disabled lady and I come away for weekends as my health wont take many long stays. I have a carer at home because my husband is in his seventies and can no longer care for me . We do go as a couple so therefore I do need another room for my carer. Thank goodness Holiday inns give complementary rooms for the carer because without them we would not be able to have these weekends away. For this I am very grateful and I hope that you do not do away with the complimentary room like the Holiday Inn Express do. I was upset to be told that they now do twin bedded rooms for the disabled person. That not only stops my husband from coming with me but also means that I share a room with my carer. The Bolton Holiday Inn is where the whole of my family go every November and I would recommend it to everyone. Thanks
May 30, 2013
Rated 5.0 out of 5.0 by ROBBIEREDDEVIL PRAISE AND CREDIT WHEN ITS DUE !!!!
I was determined to write a review for this hotel, I have now returned again due to fact that it is an excellent hotel which I find faultless..
Praise and credit when it's due, nothing is to much trouble from reception, to the bar and restaurant.
Service with a genuine smile is the order of the day, they always find me a room, the food is exceptional and the specials in the restaurant make a very pleasant change for regular Holiday inn customers.
It is very impressive to see that all the staff (I mean all the staff) genuinely want you to enjoy your stay and return.
The carpark is at the front door which is a big plus if you have luggage, for a City Centre hotel the rates are very competitive.
It is a credit to the management and staff to have created a very positive environment...
I will continue to stay at Bolton where ever possible.
Thanks to everyone it is appreciated
Robbie Red Dev
May 29, 2013
Rated 4.0 out of 5.0 by AandS Ideal base for Sunday night in Bolton
Location was ideal for us being close to the town centre and Albert Halls. Great to have a relaxing swim before going out. The reception staff were very friendly, welcoming and helpful (especially the young lady). all staff were very friendly.
May 20, 2013
Rated 5.0 out of 5.0 by MRSH123 Lovely Time had by all
visited for a family meal and we need to stay over. We were in a large party in the restaurant and had a lovely meal together. We had a comfortable stay. Would stay again when we are next in the area.
May 8, 2013
Rated 5.0 out of 5.0 by PWKann Great staff
I have just spent 10 nights at this property. The Staff is great. Very helpful and always friendly. The rooms are well appointed and large by UK standards. I was a little worried when I checked in as there was a wedding going on but I was on a floor away from the revelers and did not hear a thing. I would definitely recommend this hotel if you are in the area.
May 4, 2013
Rated 2.0 out of 5.0 by RL010c Bolton Holiday inn
I visited the hotel last week i was working on the night shfit i asked for a quiet room when i booked the hotel. On arrivel when i booked in at the front desk they took about 15 to locate me a room, i was told there was not upgrads which was fine. When i got to my room i saw it was right next to the lefts not ideal for night workers also when i got up the next day i had to phone house keeping to clean my room, i was asked by the front desk for a exact time for when i was getting up every day so my room could be cleaned. I felt the the services was very poor all round i spend most of my time traveling due to my work and have had a better service in other hotels very disspointing even had to wate for the food in the restaurant, even though the staff where very nice in the restaurant
May 1, 2013
Rated 2.0 out of 5.0 by Av010c Bolton HI
I was on nighhtshift and had told the hotel this in my booking form and again at reception when I arrived, however that didn't stop housekeepinhg 'phoning me when asleep to ask if I wanted my room serviced. I asked for towels, tea etc to be left at the door but this never happened. Overall very dissappointing, however on a more positive note the staff in the restaurant were very nice albeit that the wait for food was excessive.
May 1, 2013