Rated 3.9 out of 5 by 388
Rated 4.0 out of 5.0 by Peckwater Good Base for business
Excellent HI hotel with all the usual services, all provided by an efficient staff
August 28, 2015
Rated 1.0 out of 5.0 by Customer Experience No working A/C given 2 desk fans of which 1 worked!
Checked in on Friday to find no parking in their 2 small car parks however you can use the NCP car park opposite which isn't too bad. Air conditioning system in my room stopped working Friday evening to which i was provided 2 small fans which only 1 worked. Hotel was fully booked therefore could not relocate me to another room however was refunded £15 for no sleep for 2 nights. Furthermore went to complain as the bedding was dirty however was told they only change bedding every 3 days therefore nothing more can be done :| Needless to say i will not be staying in any IHG properties ever again due to this terrible experience.
August 28, 2015
Rated 1.0 out of 5.0 by Class37 Too Noisy
Unfortunately the noise generated by the Air Conditioning units made it impossible for me to get a get a good nights sleep. I even had my own ear plugs. checked out at 4am just so I could get home and catch up with my sleep in a nice quiet bed.
August 27, 2015
Rated 4.0 out of 5.0 by william2005 poor breakfast staff
although our stay was comfortable and enjoyable, I do feel that the holiday inn were let down by the attentiveness of their breakfast serving staff. no good morning, lucky for a glance, having to wait for empty used tables to be cleaned and reset, having to ask for glasses and plates, having to ask for bread. really all round very poor staff. too busy standing with their backs to guests chatting.
Breakfast quality was fine, chef and kitchen workers far more polite than serving staff.
August 26, 2015
Rated 2.0 out of 5.0 by Corbica Tired hotel in need of an update
The hotel is tired and dingey with cost cutting to the fore. Room quality and facilities are poor. Insufficient power adapters, tired 90s furniture, one towel, one shampoo and one soap in the bathroom [which was dirty] to share between two of us... get the picture ? Our hotel appeared be hosting people from a stag do - there were hundreds of drunken men milling around the front - so that didn't exactly provide a welcoming appearance.
Having said all the above, the staff were very nice.
August 26, 2015
Rated 3.0 out of 5.0 by Wilko22 Single night for Business. Decent room, but dated
The room met expectations but the decor was somewhat dated.
The breakfast was good with a wide variety.
All the staff were polite.
August 25, 2015
Rated 4.0 out of 5.0 by thebusman on holiday OK
One of the few decent places to stay in Bolton. Centrally located and a secure car park right next to the hotel are a benefit, no need to carry luggage half a mile or more as you have to in some city centre hotels that have no on site parking facility
August 24, 2015
Rated 4.0 out of 5.0 by TravelingCanuck Bolton Holiday Inn
Clean, convenient Holiday Inn in downtown Bolton. Friendly staff will greet you. A decent restaurant or a lounge/bar for lighter snacks and a few pints. Healthclub with pool also available, but a bit smaller (2 treadmills).
August 23, 2015