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Rated 3.9 out of 5 by 242 reviewers.
Rated 4.0 out of 5.0 by OK Rooms are dated. City Center location. No Upgrade fore IHG Platinum Member, although there are Executive Rooms available. Underground Car-Park August 3, 2014
Rated 4.0 out of 5.0 by Great service but gym wasn't the best. The gym was a let down; treadmill needs servicing, the bike wasn't working properly and at night the television screen was off. Availability of fresh fruits was extremely low and the little that was there hardly looked fresh.The baked beans weren't that inviting to look at. Hotel was stringent with bathroom gels, etc. considering there were 2 of us sharing a room. July 31, 2014
Rated 5.0 out of 5.0 by Ironman Bolton 2014 Excellent hotel ! Customer Service fantastic, facilities and location are the best in Bolton. Food is excellent July 31, 2014
Rated 5.0 out of 5.0 by comfortable rooms , staff helpful and efficient hotel good location staff very helpful would recomend iron in room July 30, 2014
Rated 1.0 out of 5.0 by food disappointed smelly bathroom sausages off food cold and im not a very happy person July 30, 2014
Rated 5.0 out of 5.0 by Most helpful hotel staff ever? I stayed here whilst competing in Ironman UK. The staff attitude was absolutely first class. They did everything possible to make the athletes and our families feel welcome. Breakfast was served from 2.30am, Bikes were securely looked after. Every request was met with a help "yes", including bring buckets of ice to my room after the race! And there was oodles of pasta to boot! This was definitely the best experience I've ever had as a race competitor at a hotel - well done to the Holiday Inn Bolton team - first class job guys! July 27, 2014
Rated 5.0 out of 5.0 by Dining I found the breakfast service to be very good and the food to be fresh, varied and of good quality. I prefer to eat a light lunch in my room and although I was staying in a suite my lunch plans were somewhat hindered by the lack of a minifridge. I found my one dinner experience to be most disappointing as the staff didn't seem to be as professional as the breakfast staff. There were several delays in the end to end service and the food (fish and chips) was disappointing as it wasn't presented well and the preparation didn't meet my expectations (being in a town where fish and chips is a staple) . July 27, 2014
Rated 5.0 out of 5.0 by Excellent weekend Stayed for a birthday party in one of the function rooms, and all I can say is it was fantastic. Staff very helpful, attentive and cheery. Bathroom looked very tired and in need of a revamp, also they were very cramped. Other than that well done HI Bolton. July 25, 2014
Rated 3.0 out of 5.0 by Nice but tiered The Holiday Inn hotel is very convenient for Bolton town centre, with car parking facilities. The hotel was perhaps once a prestigious hotel, but time has passed on, the rooms are dated and drab and in desperate need of refurbishment. The rooms are clean and comfy, but not what you expecxt from a four star hotel especially not a Holiday Inn. July 25, 2014
Rated 4.0 out of 5.0 by Ideal Hotel for Ironman Well positioned hotel very close to city centre but not noisy. The staff are very helpful and friendly as well as being attentive they are obliging and courteous. The food is good, coffee not wonderful and would have liked the option of scrambled eggs on the breakfast bar. A great place to stay if you doing an Ironman, food catered at 2.00am on morning of event and geared towards the needs of the competitors. Also somewhere to safely store your bike. The rooms are ok, the bath has a set temperature which is not very high and, therefore, can only have a lukewarm bath, the shower was ok though. We booked two rooms, both non-smoking, however, one of our rooms was a previous smoking room and there was a constant odour of cigarette smoke, and even an ashtray left in the room. July 24, 2014
Rated 3.0 out of 5.0 by 2 nights in july Generally the hotel was ok but probably getting a little dated. The food was mediocre. Breakfast adequate but dinner although presented well quality of cooking below standard. Staff really nice and helpful Would I stay there again, possibly although I would look at others in the area. Am a regular Holiday inn customer. July 24, 2014
Rated 4.0 out of 5.0 by nights sleep room was nice and clean was there just to to work and sleep, booked a smoking room but was told upon arrival there was none available , other than that the beds were comfy and had a good nights sleep as i was due to be up early for work July 23, 2014
Rated 4.0 out of 5.0 by Good location Easy to find! Good for business trip and close to main shopping centre July 20, 2014
Rated 5.0 out of 5.0 by Staff went the extra mile to make my stay comfortable Staff were friendly and very helpful. Always had a cheery smile and remembered your preferences. July 19, 2014
Rated 2.0 out of 5.0 by A shabby little hole Not what I expected from a Holiday Inn. Rooms dated, dingy and small. Definitely seen better days. Food average. Overall a disappointing experience. Will not be back. July 18, 2014
Rated 5.0 out of 5.0 by Thank You Sanjay! We completely enjoyed our stay at Holiday Inn at Bolton Centre. We were in town for a wedding and lots of our family and friends stayed at Holiday Inn too. It was great to meet up with everyone at breakfast and also in the lounge area. Sanjay, the food and beverage manager really went out of his way to accommodate us! We will definitely stay again next time in Bolton! July 17, 2014
Rated 5.0 out of 5.0 by Staff. We use this hotel twice a year to visit our relatives. The staff always remember us and are ready to greet us warmly on our arrival. The service is quick and efficient. nothing is too much trouble. The management is friendly and efficient guiding the staff by example and working hard alongside their staff. Everyone appears to be happy working here which is good for the customer relations. July 15, 2014
Rated 4.0 out of 5.0 by Comfortable Bed We were very pleased with our stay at this hotel and would stay here again if we are visiting this area July 10, 2014
Rated 4.0 out of 5.0 by Good value hotel I liked the location of this hotel, ideal for business in Bolton. The spa/pool were also good. June 29, 2014
Rated 1.0 out of 5.0 by Condition of the rooms The rooms were very smelly and noisy.The sleep was not comfortable. June 27, 2014
Rated 3.0 out of 5.0 by Clean room and comfortable bed Except a few service glitches the overall stay was OK.A lot can be done by the management to improve the services and hence attract more guests in future. June 26, 2014
Rated 4.0 out of 5.0 by Excellent service Always a very warm welcome, staff are extremely polite. There is a good range of bar and restaurant food to suit all appetites. The gym could however use an update with heavier free weights. Unfortunately the air conditioning was not working but I was offer the use of stand alone fans. June 24, 2014
Rated 4.0 out of 5.0 by Tired & Inconsistant I stay at the hotel frequently. It is very nice to be greeted so pleasently. Most of the rooms are rather tired. What is annoying is the inconsistency between rooms. More often that not there is insufficient or inoperable lighting. Hardly ever does the air conditioning do anything but make a terrible noise all night. ...and don't get me started on the basement car park! June 23, 2014
Rated 4.0 out of 5.0 by Air Con in room A good hotel to stay in, staff very friendly and helpful, but the air con was difficult to balance in room, when on it was noisy so difficult to sleep, but when off the room got very stuffy and un-comfortable. June 21, 2014
Rated 5.0 out of 5.0 by Great Hotel - exceeded expectations I had a business meeting in Bolton so went for the tried and tested Holiday Inn and again came up trumps - fantastic evening spent there with a room larger than I was expecting June 19, 2014
Rated 5.0 out of 5.0 by Return To Bolton As part of our Golden Wedding Anniversary year celebrations we decided to visit Bolton, where I was born and lived until I was a teenager. We wanted a hotel close to the town centre and chose the Holiday Inn, Bolton Centre and we're very glad we did! Staff from all areas of the hotel (Reception, Bar, Restaurant and Bedrooms) were all extremely friendly, very attentive and helpful at all times. The quality and quantity of food available for Breakfast and Dinner was excellent and the Restaurant area provided a nice, relaxing environment. The 'icing on the cake' for our visit was the complementary bottle of champagne delivered to our room on arrival. Excellent! June 12, 2014
Rated 5.0 out of 5.0 Great First time here. Superb from start to finish very friendly and polite. Many thanks June 5, 2014
Rated 5.0 out of 5.0 by Pleasant Experience Staff very friendly and helpful. Always acted in a very professional manner. Arrived for breakfast on the second morning and a staff member remembered that I had taken scrambled egg the previous morning, and asked if I would like it again. Bar staff also acted in a very professional manner in the evening times. A very pleasant atmosphere day and night. June 5, 2014
Rated 3.0 out of 5.0 by bar prices it became very expensive having a day and night eating and drinking and i did want to use the swimming pool but was not open i was not given a reason June 5, 2014
Rated 4.0 out of 5.0 by Good value, comfortable wih friendly staff. The only thing with the room this time was a bad smell of drains from the bathroom. However, I mentioned this to the receptionist who assured me it would be dealt with. I don't know if it was as I had checked out. This is a very rare occurrence and fro past experience I would think it was dealt with promptly. I will be using this hotel in the future. June 3, 2014
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