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Rated 4.2 out of 5 by 273 reviewers.
Rated 5.0 out of 5.0 by Great location Friendly staff. Stayed many times. The service and staff are wildly consistent, polite and friendly. Don't hesitate to book this hotel.. Their sales staff rocks, as well! October 21, 2014
Rated 4.0 out of 5.0 by Great Staff, Lots of Construction Staff very friendly and attentive. No issues there. Biggest issue at the moment is construction and updates really clutter the hotel and grounds. Will be much nicer with the open atrium lobby feel once complete. October 21, 2014
Rated 5.0 out of 5.0 by construction the pool was closed, the lobby was under construction, the room had a musty odor and the hotel no longer offers free coffee in the lobby. October 21, 2014
Rated 2.0 out of 5.0 by under construction During our stay the Pool/fitness area/business center and kitchen are were under renovation... we were not informed of this until check-in...even thou i made reservations only 5 days earlier. We were told we could not change hotels without a fee.. the work being done also started at 6am every morning of our stay and was very loud inside of our room. October 15, 2014
Rated 1.0 out of 5.0 by Service Failure I contacted this hotel on (4) four different occasions to request a copy of my bill to be emailed to me. The first time I was hung up on. The next day I called back (2) two times to request the copy of my bill, both times I was assured the copy was emailed that I never received. The forth time I spoke with Sierra and within just a few minutes I received it. I do not understand why I should have called on (4) different occasions for something so simple!!!!!!!!!!! October 15, 2014
Rated 5.0 out of 5.0 by Relaxing during renovations The hotel was undergoing renovation while I as there, but in late afternoon the the work was suspended for the day. It did not ruin the stay. The staffs' attitude remained pleasent. October 13, 2014
Rated 5.0 out of 5.0 by Breakfast Buffet Food was not as warm as I would have wished. Scrambled eggs and sausage were on the cool side of the scale. October 12, 2014
Rated 5.0 out of 5.0 by Great stay We liked the architecture of the building in a quiet location. Convenient was also the enclosed bar/restaurant. Another advantage was the proxiemety to downtown. Thank you October 12, 2014
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