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Rated 4.1 out of 5 by 277 reviewers.
Rated 5.0 out of 5.0 by Wonderful Staff and amenities This stay was wonderful. I was upgraded for free by the staff upon check in. And the staff was very helpful. October 22, 2014
Rated 2.0 out of 5.0 by Great guest rooms but everltyhing else needs work This property is undergoing renovations which were kept a total secret during the booking process. The pool and fitness areas were closed. The staff does not seem to care about their jobs. The food served at the conference was served cold and not in a timely manner. The fire alarm went off in the middle of the night followed by a message that it was just a test. My suspicion is that some employees just thought this would be something fun to do. October 22, 2014
Rated 4.0 out of 5.0 by Great Bed and Good Service Overall I enjoyed my stay at the Holiday Inn. The bed and pillows were supp-orb!!! Some of the best sleep I have gotten in a long time. I was not happy to hear the hotel was under renovation when I booked my lodging. I am sure it was probably noted somewhere. However, unfortunately I was not aware when I booked my room. October 22, 2014
Rated 2.0 out of 5.0 by Pool was under rehab. We didn't find out until we got there This is the third time we stayed there. All previous stays were excellent. This time, we were never told the pool was closed. Didn't find out until we walked past it to check in. I don't feel we should have paid full price if all amenities weren't available. Kids were disappointed. This may be the last time we stay there, and we come to Bowling Green every year in October. On a positive note, the restaurant staff was fantastic. Good food, very friendly. October 22, 2014
Rated 5.0 out of 5.0 by Great location Friendly staff. Stayed many times. The service and staff are wildly consistent, polite and friendly. Don't hesitate to book this hotel.. Their sales staff rocks, as well! October 21, 2014
Rated 4.0 out of 5.0 by Great Staff, Lots of Construction Staff very friendly and attentive. No issues there. Biggest issue at the moment is construction and updates really clutter the hotel and grounds. Will be much nicer with the open atrium lobby feel once complete. October 21, 2014
Rated 5.0 out of 5.0 by construction the pool was closed, the lobby was under construction, the room had a musty odor and the hotel no longer offers free coffee in the lobby. October 21, 2014
Rated 2.0 out of 5.0 by under construction During our stay the Pool/fitness area/business center and kitchen are were under renovation... we were not informed of this until check-in...even thou i made reservations only 5 days earlier. We were told we could not change hotels without a fee.. the work being done also started at 6am every morning of our stay and was very loud inside of our room. October 15, 2014
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