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Rated 4.2 out of 5 by 270 reviewers.
Rated 5.0 out of 5.0 by The bed was the best! Had a really nice stay here. The bar area was small but the staff was fine. October 2, 2014
Rated 3.0 out of 5.0 by Under construction The bed was comfortable, the internet is basically worthless because it is slow. Due to the renovations going on, the pool and exercise room are still out of service. Also they are renovating some rooms so there was construction noise during the day. Renovations are affecting the restaurant as well. Once these are complete, not a bad place to stay. October 1, 2014
Rated 5.0 out of 5.0 by Excellent Experience This was the first time I stayed at this hotel. Even though the lobby area was under construction, we enjoyed our stay very much. The staff were extremely helpful and friendly! October 1, 2014
Rated 5.0 out of 5.0 by Excellent Experience This was the first time I stayed at this hotel. Even though the lobby area was under construction, we enjoyed our stay very much. The staff were extremely helpful and friendly! October 1, 2014
Rated 5.0 out of 5.0 by Nice overall experience There was some construction being done while we were there, so there was some noise and debris from the construction, but overall the place accommodated our visit just fine. September 29, 2014
Rated 1.0 out of 5.0 by Under construction In town for a convention being held at Convention Center. We booked a suite and booked early. A few weeks after we booked, received a call that they had overbooked and wanted to know if we had originally booked a suite. Told them Yes...they had every opportunity to tell us that the floor they were putting us on was under construction...never did they tell us that we would be winding our way to our room through toilets, trash and construction. It was horrible! Staff was not friendly and seemed to think that the impact of the construction upon guest was funny. We however did not. Have to say that this was the worst place we have stayed during the many years of coming to convention. September 26, 2014
Rated 4.0 out of 5.0 by Comfortable Room, but hotel under remodeling Room was very clean and comfortable and a good value. Construction noise was a bit loud, especially on Sunday (you wouldn't expect them to be working then). September 25, 2014
Rated 5.0 out of 5.0 by Top notch all the way this property is currently undergoing renovation....but don't let that stop you from enjoying a beautiful location, premium services and a professional and friendly staff. We were treated like royalty here and will put it on our list of hotels to include in all our travels south. It is the atrium design with rooms opening out to a bright central core with plants and a waterfall enhancing the view. Our room was very quiet despite the ongoing work. Ask for a room overlooking the golf course in the back and enjoy a green scene and a very quiet night. Excellent on all levels. Can't wait to see it all completed. September 24, 2014
Rated 4.0 out of 5.0 by Excellent service, convenient location and very clean I was greeted by a very friendly staff member who was helpful and pleasant to work with. In general, the quality and service of my stay was very good. I would stay here again. September 24, 2014
Rated 5.0 out of 5.0 by Job well done Despite the fact that they were under construction, the place was very clean. Staff was very helpful with every question I had. The providing of alternative workout area (BAC) was very appreciated. September 23, 2014
Rated 5.0 out of 5.0 by Excellent Stay The Holiday Inn at Bowling Green is the perfect place to stay for conferences, as right next to the conference center and excellent accommodations. September 22, 2014
Rated 1.0 out of 5.0 by Stay Away We loved this Holiday Inn until this visit. When we arrived, we found out that it is under construction. The pool is closed. There is enough noise to wake the dead and the dead in this hotel wake up early because jack hammering started at 9:15 this morning. They closed off the handicapped entrance and I park in handicapped but they didn't have temporary handicapped parking, so we had to travel all the way around the building to enter. When I asked to speak with the Manager, no one arrived for five minutes. I went to my room. We checked out a night early. No one ever contacted me. As a result, I cut up my Gold Elite card and handed it to the desk clerk when we checked out and canceled two upcoming visits to Holiday Inns in Branson. If the company has such poor regard for their guests, I will take my business elsewhere. Bye Bye Holiday Inn. We are staying across the street and it is lovely and cheaper. September 20, 2014
Rated 2.0 out of 5.0 by No I was not happy with my experience. The hotel was under renovation and this was not mentioned on the website. September 17, 2014
Rated 5.0 out of 5.0 by great stay great. i do not wish to use that much time to answer your survey September 15, 2014
Rated 5.0 out of 5.0 by Outstanding in every way My wife and I have stayed at this Holiday Inn location many times in the past, and always look forward to our trips through Bowling Green, knowing that we will have outstanding service at this facility, as well as a restful night. We highly recommend this location. September 15, 2014
Rated 5.0 out of 5.0 by Unclean Bathroom floors were not clean in the bathroom; wish they had been because that was the only unsatisfactory thing about my whole stay September 14, 2014
Rated 4.0 out of 5.0 by Group Stay We were with a large group of corvette owners and the staff handled everyone very efficiently. Had comfortable beds and pillows. A little disappointed the pool was under restoration. September 14, 2014
Rated 4.0 out of 5.0 by Nice clean and comfortable room The food service and wait staff were not well trained. You were probably very understaffed for our event (NE Corvette Caravan). September 14, 2014
Rated 5.0 out of 5.0 by Newly remodeled Room was wonderful & extremely comfortable. I understand that they are remodeling all the room. Great property. Close to great restaurants. September 13, 2014
Rated 5.0 out of 5.0 by staff were very nice,but? Lot of stuff going on in Bowling Green the weekend we were there but the front desk didn't know about it. Not very helpful. Some interest in local news would have been good from them. But the stay was great. We enjoyed it. September 10, 2014
Rated 4.0 out of 5.0 by Nice, big hotel The hotel rooms are being refreshed and the changes look good. The only thing I would wish for is for breakfast to start earlier. September 9, 2014
Rated 5.0 out of 5.0 by pillows the pillows were harder than I'm used to and the bed is close to needing a need mattress. September 7, 2014
Rated 4.0 out of 5.0 by Good overall, but restaurant needs work Good overall experience, in spite of the fact that the hotel is undergoing renovation. Room was very good, comfortable, clean and modern. However, one dinner experience was poor. Wait staff and/or kitchen staff was poor or inadequately trained. Service very slow and disorganized. Party of eight was split between two waitresses (really?) and with drink and food orders essentially served one at a time over a period of two hours. Appears some of our orders were poached by other wait staff serving other parties. No apparent restaurant management. Experience left a bad taste and kept us away from further hotel restaurant visits for the remainder of our stay. September 6, 2014
Rated 4.0 out of 5.0 by Very nice hotel, great service The staff to me is what stood apart from other hotels I travel. No problems in anyway, no attitudes, very attentive if I was at the bar, check in/check out, or even to just get a cup of coffee. That is something you do not experience alot of the time. September 4, 2014
Rated 5.0 out of 5.0 by Great Service The hotel has a beautiful lobby,comfortable rooms and a gracious staff. September 3, 2014
Rated 5.0 out of 5.0 by Best place Best place to stay in Bowling Green! I tried to send but it said my review was too short. ????? September 3, 2014
Rated 2.0 out of 5.0 by HI in Bowling Green Hotel room was very nice although a refrigerator would have been a good addition. Pool was not open. Restaurant service was HORRIBLE. Wait staff were not trained and clueless - starting wit drink orders - they had no idea what beers were available when asked - a second wait staff person came over and didn't know either - she went to find out and came back with no offerings! Ordering meals was chaos. The wait staff knew nothing about the offerings. Four of the six in our party waited for food for 1.5 hours! When food did arrive all the orders were really goofed up (not little things). Wrong entrees, sides, etc. Wait staff made dumb comments. Manager didn't seem too interested in resolving the situation although she did remove the dinners from our bill after some "encouragement" from us. Friends told us breakfast was just as bad. We stayed four days and never ate again at the hotel. September 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express I enjoyed the hotel itself, but do to the construction going on we really could not enjoy the lobby area September 2, 2014
Rated 5.0 out of 5.0 by Bathrooms had a dampness. Wish they had exhaust fans. Enjoyed our stay for two nights. Great accommodations and the staff was a great help in cancelling reservations at our next destination. I am use to a refrigerator in the hotels we have stayed in before so that was something I was expecting. I didn't check in advance for complimentary breakfast and other amenities as we were just grateful to get accommodations in Bowling Green for the 2014 Corvette Caravan Anniversary. September 2, 2014
Rated 5.0 out of 5.0 by great staff Our stay was very pleasant and the staff was very helpful, even when my wife had to go to the hospital at 11 pm. They told us how to get to the ER and then printed out directions for us and then helped with getting her into the car. And then was ready to assist when we returned at 1 am. The desk and the manager went way beyond what I would have expected. Thank You very much. August 27, 2014
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