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Rated 4.3 out of 5 by 490 reviewers.
Rated 4.0 out of 5.0 by Customer service Upon arrival the reservation desk attendant was very rude. I arrived late at night with a reservation made with points. I was not greeted, just asked how can I help you. After receiving my room keys I was asked if I needed anything else. I asked for a bottle of water to which the lady told me rudely that I could purchase one for $3 in the room. I am at the highest level of points and was not offered anything extra for you stay. When I informed the lady of my status she stared at her computer and finally offered me something. I felt like she didn't believe me. When I spoke with the manager the next morning, she gave me complementary breakfast. And reassured me she would speak with the lady I dealt with. November 25, 2015
Rated 5.0 out of 5.0 by Comfortable beds and room for 5 My family of 5 enjoyed our experience at the Holiday Inn in Bowling Green. It is a beautiful property and easily accessed from the interstate. Quiet rooms, very comfortable queen beds, room for a rollaway cot, made this a pleasurable visit for my family of five. The restaurant breakfast buffet was great and our server so friendly. The fitness room was well-equipped for a hotel. November 24, 2015
Rated 5.0 out of 5.0 by Beautifully furnished room The room was very clean and nicely furnished. The sitting area was roomy with comfortable chairs. T November 23, 2015
Rated 5.0 out of 5.0 by Trip to NCM Had a great stay, Will be back next year. Have stayed here in the past, great location in re guards to popular eating spots. Most within walking distance. One of the best continental breakfasts when offered. Room was very clean and up to date lactation very very good. November 19, 2015
Rated 5.0 out of 5.0 by nice bed liked buffet coupons w/room the bed and pillows were great and the room. breakfast coupons with the room was a plus November 18, 2015
Rated 5.0 out of 5.0 by Excellent location Wonderful, friendly staff. Walk to several restaurants. Great drinks in the lounge. It is a safe and quiet hotel. November 16, 2015
Rated 1.0 out of 5.0 by bad bussines had a bad experience at the hotel, employees were rude , my friends got kick out for no reason , no breakfast and super expensive to stay in , front counter girl was rude, and when she found out i was Hispanic/Mexican after looking at my license , her tone of voice changed and was more rude , will never come back there again! November 16, 2015
Rated 5.0 out of 5.0 by My Stay @ BG KY Hol. Inn It's a great hotel w/ delightful employees. I will continue staying here. I really enjoy the appearance of the hotel, inside and out. The rooms are clean and orderly and the staff is wonderful to work with. November 13, 2015
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