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Rated 4.2 out of 5 by 322 reviewers.
Rated 5.0 out of 5.0 by Overall experience very positive, nice facility, attentive staff. I like the design and layout of the hotel and its proximity to the conference center as well. January 27, 2015
Rated 3.0 out of 5.0 by Not as expected Gentleman who checked me in was unprepared, my corporate stay was booked as a cash/personal stay, which from time to time happens. However the 15 mins I stood at an empty counter waiting on him to get it fixed(in another area) was ridiculous! Once it was corrected he forgot to give me the breakfast "tickets" required for continental breakfast. Ticket states this is a breakfast buffet yet it was a sit down breakfast that had to be ordered. The process of reviewing menu, ordering food, waiting for food to be prepared, then served put me running behind most mornings. They charge additional for juice with this breakfast "ticket"! I was also told I was in a king suite yet the room had no fridge, no microwave, and the hardest worn down mini couch I have ever sat on! I was booked for 4 nights and after 1 night opted to relocate to another hotel in the area. January 27, 2015
Rated 4.0 out of 5.0 by Pleasant Surprise Had to stay here due to unavailability of rooms at normal hotel. Was pleasantly surprised. Hotel is undergoing renovation. Presented a bit of an issue w/ the water. All in all a pleasant surprise. January 26, 2015
Rated 5.0 out of 5.0 by nice facility, wonderful This hotel was being upgraded while I was there. The staff went out of their way to make sure I was not inconvenienced by the upgrades to the common areas and renovation on floors below me. I highly recommend this facility and will stay there the next time I am in the area for business or pleasure. January 26, 2015
Rated 5.0 out of 5.0 by great 2 night stay, I would book this hotel again! This was for a Farmer Conference and plenty of shopping and food for the ladies. Plenty of walking area outside. Wish I had taken bathing suit!!! January 21, 2015
Rated 5.0 out of 5.0 by Reliable hotel I've stayed at this location many times over the years and it rarely disappoints. I've been here on business and for leisure. If you don't want to use the on-site restaurant, the location is near to several nice places. January 19, 2015
Rated 4.0 out of 5.0 by Great location for visiting BG. Nice property overall but was undergoing renovations while I was there. No problems for me except for a slow draining bathtub. January 19, 2015
Rated 3.0 out of 5.0 by Staff Miscommunication Traveling with high school basketball team and requested room on same floor with team in order to chaperone; however, we were placed on different floor without our knowledge and were not told this fact because we would have changed rooms if necessary to be on same floor; advised desk clerks of this fact 3 times at check in in addition to calling in advance; also I called the hotel in advance regarding the $10 breakfast vouchers, the desk clerk pulled up my reservation and told me I could purchase the $10 vouchers at check in without a problem; clerk advised that he would note on reservation that I was to be able to purchase same. However, upon check in I was advised I could not do so, so breakfast cost $48 instead of $20; very frustrating due to miscommunication between staff January 3, 2015
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