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Rated 3.9 out of 5 by 350 reviewers.
Rated 2.0 out of 5.0 by Flooded room Staff was polite and friendly. It seemed we fell off the radar when the room next to us flooded. We were forgotten about following the flood with NO service until phoned two days later. Grounds are beautiful and the room where the dog show was held was a great size and easy to access. May 25, 2015
Rated 4.0 out of 5.0 by Nice desk people We had issues when they cleaned or didn't clean our room. First night they never left coffee or cups when they cleaned the room. The second day our room wasn't cleaned until after 7:00 PM. The desk people were nice and sent coffee and cups to our room which was nice but they had a hard time getting someone to clean our room in a timely manner. May 22, 2015
Rated 5.0 out of 5.0 by Pleasant experience The room was comfortable and clean, staff was very nice and helpful. I really liked the character of the building.... Only thing in today's world that the rooms could use is a USB port for charging of the mobile devices....not everyone remembers to bring a charger with them... May 19, 2015
Rated 2.0 out of 5.0 by Old, tired room. bad hotel. everything is old, tired and dirty. The bed and pillows are not comfortable, carpet is gross, barely any hot water in the morning for a shower. May 18, 2015
Rated 5.0 out of 5.0 by Excellent choice when traveling to Boxborough Excellent Room Conditions, Staff service exceed my expectations in all aspects. May 18, 2015
Rated 3.0 out of 5.0 by Not a good experience Mobility access rooms could use an update. Compared to other chains, these rooms just don't rate as well. Also it would be helpful to have a connecting room to the mobility access rooms so family members traveling together have access in the event the elderly or disabled member needs assistance. May 17, 2015
Rated 5.0 out of 5.0 by good service 服务很赞。吃饭时不小心把东西忘在餐厅��了,服务员竟然主动打电话找到我并且送回房间。最后一天要走的时候,前台帮忙预订出租车也非常给力。 May 15, 2015
Rated 4.0 out of 5.0 by Comfortable overnight stay Overall, the hotel was quite nice, a good choice for the wedding we attended in the area, accommodations were comfortable and quiet. The room was a long walk from the front desk, which was ordinarily fine but I had a lot of baggage, and food that needed to come in as it was prepared for the following day's activities. A cart or dolly by the desk would have been much appreciated. Also, the paint fumes in the freshly painted second floor landing were bad. They fortunately did not carry down and around to my rooms. The hallways were very warm. Brunch in the Minuteman Grille was good, altho at 8:00 there surprisingly were several empty hot trays. The 12:00 check out was great. May 14, 2015
  • 2015-05-27T13:44:53.726-05:00
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